MUMBA PHIRI
Lusaka
Summary
Dynamic Logistics & Operations Manager with a proven track record at Chabota Trans Logistics Limited, excelling in logistics coordination and team management. Achieved significant cost reductions through strategic negotiation and analytical thinking, while enhancing supply chain efficiency. Recognized for fostering strong vendor relationships and driving operational excellence through effective problem-solving and organizational skills.
Overview
11
11
years of professional experience
Work History
Logistics & Operations Manager
Chabota Trans Logistics Limited
Lusaka
03.2021 - 05.2026
- Streamlined logistics operations by implementing efficient routing and scheduling practices.
- Oversaw inventory management processes to ensure optimal stock levels and minimize waste.
- Coordinated with cross-functional teams to improve supply chain efficiency and reduce lead times.
- Developed training programs for staff on safety protocols and operational best practices.
- Analyzed transportation costs and implemented strategies to reduce expenses while maintaining service quality.
- Managed relationships with vendors and suppliers to negotiate favorable terms and conditions.
- Monitored key performance indicators to track operational success and drive strategic decision-making.
- Managed vendor relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
- Established clear performance expectations for staff members, providing ongoing feedback to ensure high-quality results consistently achieved across the board.
- Collaborated with cross-functional teams to improve supply chain visibility and communication.
- Coordinated transportation schedules to meet tight delivery deadlines while minimizing costs.
- Evaluated potential carriers based on reliability, service quality, and pricing, strengthening the overall transportation network.
- Negotiated favorable contracts with suppliers, securing optimal pricing structures while maintaining strong working relationships throughout engagements.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
Logistics Supervisor
Chidstrans Logistics Limited
Lusaka
12.2018 - 02.2021
- Supervised daily logistics operations ensuring timely delivery and adherence to safety protocols.
- Coordinated inventory management activities optimizing stock levels and minimizing discrepancies.
- Trained new staff on logistics procedures and best practices enhancing team performance.
- Implemented process improvements reducing operational delays and increasing overall efficiency.
- Developed schedules for transport routes improving resource allocation and service reliability.
- Collaborated with vendors to streamline supply chain processes fostering strong partnerships.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
- Managed vendor relationships for cost-effective procurement of goods and services, improving profitability.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Assigned tasks to team members to complete within designated time frames.
- Resolved conflicts between team members and addressed complaints or grievances.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Operations Assistant
Chidstrans Logistics Limited
Lusaka
01.2015 - 11.2018
- Assisted in coordinating logistics operations, ensuring timely deliveries and efficient resource allocation.
- Maintained accurate tracking of shipments using advanced logistics software tools.
- Supported team in managing inventory levels, optimizing stock replenishment processes.
- Collaborated with vendors to resolve shipment discrepancies and enhance service quality.
- Streamlined communication between departments to improve workflow efficiency and response times.
- Provided training support for new staff on operational procedures and systems usage.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Collaborated with other departments to foster smooth operation of daily processes.
- Prepared and delivered operational performance reports to inform management.
- Supported marketing efforts by coordinating logistics for promotional events and product launches.
- Assisted in recruitment process, organizing interviews, and onboarding new staff to accelerate their integration into team.
- Improved team morale and motivation by organizing regular feedback sessions and recognizing outstanding performances.
- Assisted with preparation of operational reports, providing insights for strategic planning sessions.
Education
CILT -
Industrial Training Center
Lusaka High School Diploma -
-Uniathena Global Education
Online High School Diploma -
-Uniathena
Online High School Diploma -
Alison
Online Skills
√ Organizational skills
√ Analytical Thinking
√ Negotiation skills
√ Logistics Coordination
√ Logistics Analysis
√ Team Building and Management
√ Time Management
√ Problem Solving
√ Delegation
√ Basic math
√ Interpersonal skills
√ Strong communication skills
√ Multi tasking
Languages
English
Advanced (C1)
Reading
School books
Articles
Timeline
Logistics & Operations Manager
Chabota Trans Logistics Limited
03.2021 - 05.2026
Logistics Supervisor
Chidstrans Logistics Limited
12.2018 - 02.2021
Operations Assistant
Chidstrans Logistics Limited
01.2015 - 11.2018
CILT -
Industrial Training Center
High School Diploma -
-Uniathena Global Education
High School Diploma -
-Uniathena
High School Diploma -
Alison