Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Job Title
Affiliations
References
Personal Accomplishments
Additional Information
Hobbies
Timeline
Hi, I’m

Mumbake Sikambale

Lusaka
Mumbake Sikambale

Summary

As a seasoned IT professional with a proven track record of success in telecommunications and IT projects, an extensive wealth of experience is brought to the table. Specialized as a Systems Engineer and System Administrator, along with multiple industry certifications, such as Microsoft Certified Solutions Associate (MCSA), Certified Linux Engineer (LPIC-2), AWS Certified Solutions Architect Associate, DevOps, Docker Certified Associate, and Cisco Certified Network Associate (CCNA), underscore a commitment to staying at the forefront of technology trends. A strong dedication to technology and a collaborative spirit have played a pivotal role in providing exceptional customer support and delivering innovative solutions to meet business requirements. The comprehensive skill set encompasses Solution Design, installation, configuration, maintenance, and monitoring of IT systems. Proficiency in troubleshooting and problem-solving ensures the smooth functioning of critical systems, further contributing to the success of projects undertaken and the attainment of strategic objectives.

Overview

13
years of professional experience
15
Certification

Work History

National Road Fund Agency

ICT Officer
07.2021 - Current

Job overview

  • System Migration: Orchestrated seamless migration of internal systems from Windows server platform to Linux, delivering substantial benefits in cost reduction, heightened security, increased stability, enhanced system flexibility, and tailored customization.
  • HR Process Automation: Spearheaded automation of HR processes, resulting in remarkable reduction of paper consumption in 2022.
  • Communication Enhancement: Successfully executed installation, configuration, and deployment of Microsoft Exchange Server 2019, significantly enhancing communication and collaboration in 2021.
  • System Administration: Diligently managed server administration to ensure uninterrupted system availability.
  • Network Management: Oversaw network administration, optimizing user access for enhanced efficiency.
  • Database Management: Assumed responsibility for database management, guaranteeing secure and efficient data availability.
  • End-User Support: Provided comprehensive end-user support through proficient utilization of help desk and incident management systems.
  • Software Development Lead: Supervised development of ICT business-driven in-house automation solutions, ensuring their effectiveness.
  • Team Supervision: Effectively oversaw 10 technicians.
  • Network Upgrade: Played pivotal role in ongoing network design, reevaluation, and optimization efforts to keep pace with Agency's growth.
  • Infrastructure Enhancement and Vendor Collaboration: Collaborated closely with vendors and technology partners on integrations, infrastructure enhancements, and enterprise-level solutions.
  • Employee Training and Development: Facilitate for professional skills development programs and training opportunities.

Zambia National Broadcasting Corporation

Senior ICT Engineer
07.2016 - 07.2021

Job overview

  • Internship Program Development: Played pivotal role developing and implementing internship training program aligned seamlessly with ZNBC ICT Policy
  • CCTV System Enhancement: Part of team responsible for successful installation, configuration, and deployment of Closed Circuit Television (CCTV) monitoring system in 2018 at Zambia National Broadcasting Corporation (ZNBC) Head Office
  • Digital Migration Project: Actively participated in installation, configuration, and deployment of TV Playout systems, Non-Linear Editing Systems, and Media Asset Management (MAM) Systems as part of Zambia Digital Migration Project in 2018 at ZNBC
  • Internet Live Streaming Platform: Played crucial role implementing internet live streaming platform for Radio and Television services at ZNBC
  • News Website Development: Instrumental in designing, developing, and deploying ZNBC news website (www.znbc.co.zm)
  • ICT Policy Formulation: Played key role in adoption and formulation of ZNBC's ICT Policy in January 2016
  • TV Channel Expansion: Successfully executed installation, configuration, and deployment of TV3 Christian Channel on ZNBC's DTV platform in January 2016
  • NAS File Server Configuration: Configured NAS file servers using Windows Server 2012 in 2016 and 2017 at ZNBC
  • WSUS Server Deployment: Played pivotal role in configuring and deploying WSUS (Windows Server Update Service) Server in 2017 at ZNBC
  • Corporate Antivirus Rollout: Led rollout of Corporate Antivirus
  • Maintenance Schedule Approval: Responsible for approving maintenance schedules.
  • Performance Reports Evaluation: Responsible for evaluating reports on performance of computer and network systems.
  • ICT Consumables Acquisition: Facilitated acquisition of spares and ICT consumables.
  • Network Management: Planned modification and management of computing network, including WAN and LANs.
  • Monthly ICT Reports: Prepared monthly reports on status of ICT systems to provide performance insights.
  • Policy and Manual Development: Prepared tailor-made policies and manuals for applications to suit users' needs and compiled data and project inputs for ICT projects.
  • User Support Coordination: Ensured coordinated user support for efficient query management and high availability, management, control, and security of Computer Network System.
  • ICT and Broadcasting Integration: Coordinated and Collaborated with Senior Projects Engineer on matters related to Radio and Television broadcast systems concerning their interfaces with IT.
  • Computer System Maintenance: Ensured well-maintenance, management, security, and high availability of computer systems for daily business needs.
  • Telephone System Maintenance: Ensured well-maintenance and high availability of telephone system for end users.
  • System Status Verification and Updates: Verified status of ICT systems and updated Principal Engineer-ICT daily through Control Room reports and Newsroom Logbooks.
  • Supervision and Leadership: Supervised System Administrator, 2 ICT Engineers, and team of 5 Technicians.

Zambia National Broadcasting Corporation

ICT Engineer
10.2011 - 07.2016

Job overview

  • Digital Terrestrial Television Broadcasting Project: Participated in Zambia National Digital Terrestrial Television Broadcasting (DTT & DVB-S2) project in 2015.
  • LAN Expansion: Installed LAN infrastructure for TV2 newsroom at ZNBC Mass Media Complex and Livingstone offices in 2012 and 2013, respectively.
  • IP Radio Link Setup: Conducted annual configuration and installation of IP Radio links between Mass Media Complex and Lusaka Show Grounds.
  • Active Directory Configuration: Configured Active Directory users and rolled out users on Microsoft 2010 mail exchange server in 2012 at ZNBC.
  • SUN 5 Accounting System Rollout: Installed and configured ZNBC Marketing Department client users on SUN 5 Accounting System on Microsoft 2003 server platform in 2014.
  • Proficient in maintenance of computer hardware and software for Local Area Networks (LAN).
  • Demonstrated expertise in troubleshooting and repairing managed telephone networks.
  • Prepared maintenance schedules, ensuring optimal network performance.
  • Diligently provided end-user support, meticulously documenting and addressing user inquiries.
  • Effectively supervised and managed daily operations of 5 technicians.
  • Conducted research to identify and evaluate new technologies and concepts

Chambishi Copper Smelter

Electronic & Instrumentation Engineer
03.2011 - 06.2011

Job overview

  • Managed plant instrumentation and control system tasks
  • Ensured provision of IT end-user support
  • Supervised routine maintenance operations.
  • Supervised and managed two technicians.

Education

Universidad Central De Nicaragua(UCN). Delivery Partner: Texila American University
Lusaka, Zambia

MSc. Degree from Information Technology
09.2019

Copperbelt University
Kitwe, Zambia

BEng Degree from Electrical & Electronics, Telecommunications Engineering
12.2009

David Kaunda National Technical High
Lusaka, Zambia

High School Diploma
12.2003

Skills

  • Communication
  • Adaptability
  • Team Collaboration
  • Time Management
  • Project Management
  • Leadership
  • Information Confidentiality
  • Customer Service
  • Attention to Detail
  • Documentation and Reporting
  • Patch Management
  • Troubleshooting
  • Backup and Recovery
  • Team Development
  • Budget Control
  • Windows System Administration: Active Directory, DHCP, DNS, WSUS, WDS, SCCM, Group Policy, File Server, Failover Clustering
  • User Permissions and Access Control Management
  • Server Administration
  • Cloud Services: AWS, Azure
  • Monitoring and Logging: Splunk Security information and event management (SIEM)
  • Version Control: Git and GitHub
  • Configuration Management: Ansible
  • Containerization: Docker, Kubernetes
  • Continuous Integration/Continuous Deployment (CI/CD): Jenkins, AWS CodePipeline
  • High Availability and Disaster Recovery: Failover Cluster, Load Balancer
  • Virtualization: VMWare, Hyper-V, Oracle VirtualBox
  • Storage Management: iSCSI, SAN, RAID, NAS, Windows File Server, Synology NAS, NextCloud, ownCloud
  • SMTP Email Services: Microsoft Exchange Server 2010, 2013, 2016 and 2019, Postfix, dovecot, Zimbra
  • Content Management System: WordPress
  • Web Servers: Apache, Nginx
  • Cloud computing: IAAS, PAAS, SAAS, Azure, AWS AWS (EC2, EBS, ELB, ASG, EFS, S3, RDS, Route 53, CloudFront, IAM, KMS, VPC, Serverless, Cloudtrail
  • Scripting: Bash, Powershell, Python
  • Endpoint Security: Kaspersky, Windows Defender
  • Network Security: Firewalls (Sophos & Cisco ASA)
  • Database Administration: SQL, MSSQL, MySQL
  • Network Administration: TCP/IP, LAN, WAN
  • Linux System Administration: BIND9, DHCP, OpenLDAP, OpenVPN, NFS, SSH, rsync, FTP, SAMBA, LVM, systemd, sysVinit, Kernel, ufw, iptables, fail2ban, nmap, sar
  • Microsoft Windows Server 2003, 2008, 2012, 2016 & 2019
  • Operating systems Management: RedHat, Debian, Ubuntu, Windows XP, 7, 8, 10, 2003, 2008, 2012, 2016, 2019, macOS, Android, iOS
  • Storage Management: iSCSI, SAN, RAID, NAS, Windows File Server, Synology NAS, NextCloud, ownCloud
  • SMTP Email Services: Microsoft Exchange Server 2010, 2013, 2016 and 2019, Postfix, dovecot, Zimbra
  • Content Management System: WordPress
  • Web Servers: Apache, Nginx
  • Cloud computing: IAAS, PAAS, SAAS, Azure, AWS AWS (EC2, EBS, ELB, ASG, EFS, S3, RDS, Route 53, CloudFront, IAM, KMS, VPC, Serverless, Cloudtrail
  • Scripting: Bash, Powershell, Python
  • Endpoint Security: Kaspersky, Windows Defender
  • Network Security: Firewalls (Sophos & Cisco ASA)
  • Database Administration: SQL, MSSQL, MySQL
  • Network Administration: TCP/IP, LAN, WAN
  • Linux System Administration: BIND9, DHCP, OpenLDAP, OpenVPN, NFS, SSH, rsync, FTP, SAMBA, LVM, systemd, sysVinit, Kernel, ufw, iptables, fail2ban, nmap, sar
  • Microsoft Windows Server 2003, 2008, 2012, 2016 & 2019
  • Operating systems Management: RedHat, Debian, Ubuntu, Windows XP, 7, 8, 10, 2003, 2008, 2012, 2016, 2019, macOS, Android, iOS

Accomplishments

Supervision: Oversaw a team comprising a System Administrator, 2 ICT Engineers, and a group of 5 Technicians at ZNBC.
Server Migration: Led the successful transition of an internal system from Windows server to Linux, resulting in significant cost savings, improved security, system stability, and enhanced flexibility and customization (Year).
HR Process Automation: Spearheaded the automation of HR processes, resulting in a substantial reduction in paper usage (2022) at NRFA.
Microsoft Exchange Server Deployment: Successfully installed, configured, and deployed Microsoft Exchange Server 2019 to enhance communication and collaboration (2021).
Internship Program Development: Played a key role in developing and implementing an internship training program in line with ZNBC's ICT Policy, fostering professional growth and reinforcing ZNBC's IT capabilities.
CCTV System Enhancement: Part of the team responsible for the successful installation, configuration, and deployment of a Closed Circuit Television (CCTV) monitoring system at ZNBC Head Office in 2018, significantly enhancing physical security.
Digital Migration Project: Actively participated in the installation, configuration, and deployment of TV Playout systems, Non-Linear Editing Systems, and Media Asset Management (MAM) Systems as part of the Zambia Digital Migration Project in 2018 at ZNBC. This resulted in improved TV service quality, increased TV advertising revenue, and enhanced public appreciation.
Internet Live Streaming Platform: Played a pivotal role in implementing an internet live streaming platform for Radio and Television services at ZNBC, significantly expanding the organization's viewer and listener base as services became accessible outside Zambia for the first time in its history.
News Website Development: Instrumental in designing, developing, and deploying the ZNBC news website (www.znbc.co.zm), leading to increased website visitors and boosted revenue through Google monetization services.
ICT Policy Formulation: Played a key role in adopting and formulating ZNBC's ICT Policy in January 2016, promoting the adoption of modern industry best practices within the ICT Unit for improved organizational service.
TV Channel Expansion: Successfully executed the installation, configuration, and deployment of the TV3 Christian Channel on ZNBC's DTV platform in January 2016, expanding the number of TV channels from 2 to 3, thereby increasing the organization's revenue base.
NAS File Server Configuration: Configured NAS file servers using Windows Server 2012 in 2016 and 2017 at ZNBC, resulting in centralized data accessibility across the organization.
WSUS Server Deployment: Played a pivotal role in configuring and deploying the WSUS Server in 2017 at ZNBC, enabling secure and reliable management, distribution, and installation of Microsoft product updates in the organization's IT network.
Corporate Antivirus Rollout: Led the rollout of Corporate Antivirus, enabling centralized management configuration throughout the organization.
Digital Terrestrial Television Broadcasting Project: Participated in the Zambia National Digital Terrestrial Television Broadcasting (DTT & DVB-S2) project in 2015, with ZNBC as the Public Signal Distributor. This project established numerous TV stations across Zambia, facilitating improved information dissemination.
LAN Expansion: Installed LAN infrastructure for the TV2 newsroom at ZNBC Mass Media Complex and Livingstone offices in 2012 and 2013, respectively. This expansion enhanced the efficiency of the Newsroom unit in utilizing information technology services.
IP Radio Link Setup: Conducted annual configuration and installation of an IP Radio link between the Mass Media Complex and Lusaka Show Grounds, extending the LAN used for the Agricultural Show exhibition at ZNBC. This ensured ZNBC's efficient participation and exhibition in the Annual Agricultural and Commercial Show.
Active Directory Configuration: Configured Active Directory users and rolled out users on the Microsoft 2010 mail exchange server in 2012 at ZNBC, enhancing authentication, authorization, and access control for users and simplifying the management of network resources.
SUN 5 Accounting System Installation: Installed and configured ZNBC Marketing Department client users on the SUN 5 Accounting System on the Microsoft 2003 server platform in 2014, resulting in increased efficiency for the Sales and Marketing Teams and higher revenue for the organization.

Certification

  • Microsoft Azure Fundamentals
  • Docker Certified Associate Certification Training by Edureka
  • Cybersecurity Professional Certification Training by Edureka
  • Splunk Power User and Administrator Training by Edureka
  • Kubernetes for the Absolute Beginners - Hands-on by kodekloud and Udemy
  • Present, Python Scripting Certification Training by Edureka
  • DevOps Certification Training by Edureka
  • Microsoft Technology Associate (MTA): Database Fundamentals
  • Microsoft Certified Solutions Associate (MCSA)
  • Microsoft Certified Professional (MCP)
  • LPIC-2 Linux Engineer by Linux Professional Institute (LPI)
  • LPIC-1 Linux Administrator by Linux Professional
  • Docker Certified Associate by Mirantis
  • AWS Certified Solutions Architect Associate
  • AWS Certified Cloud Practitioner
  • Cisco Certified Network Associate (CCNA)

Languages

English Fluent

Job Title

ICT Officer

Affiliations

  • Member of the Engineering Institute of Zambia (EIZ)
  • Member of Information and Communication Technology Association of Zambia (ICTAZ)

References

Name: Mr. Bright Nkaka 

Title: Director of Engineering and Technical Services 

Institution: Zambia National Broadcasting Corporation 

Phone: +260 968 183 375 

Email: bright.nkaka@znbc.co.zm


Name: Mr. Giridharan Sundaresan 

Title: Academic Coordinator 

Institution: Texila American University 

Phone: +91 739 771 0387 

Email: girdharan.s@tauedu.org


Name: Mr. Lusungu Ndovi 

Title: Lecturer - Electrical Department 

Institution: Copperbelt University 

Phone: +260 968 848 482 

Email: lusungu.ndovi@gmail.com

Personal Accomplishments

1. DevOps Project Report: Enhancing Cloud Product Delivery for AppleBite Co.(Edureka DevOps Training Project One)

In 2022, I undertook a challenging DevOps project with a hypothetical company, AppleBite Co., aimed at improving product quality, reliability, and speeding up software delivery. Despite complexities and the involvement of multiple technologies, we tackled these challenges head-on.
Project Objectives
AppleBite Co.'s main objectives included:
• Addressing build complexity.
• Streamlining incremental builds.
Approach
To meet these objectives, we implemented DevOps practices, emphasizing Continuous Integration and Continuous Deployment (CI/CD). Key tools used were:
• Git for version control.
• Git Repository: https://github.com/smumbake/projCert/tree/master/website
• Jenkins for automated build, test, and deployment.
• Docker for containerization.
• Ansible for configuration management.
Results and Achievements
The DevOps implementation yielded significant benefits:
• Reduced complexity in build management through Jenkins automation.
• Streamlined handling of incremental builds.
• Improved product quality and reliability via automated processes.
• Reduced feedback time between developers and testers.
Conclusion
This project exemplifies my application of DevOps principles and tools to real-world scenarios. By implementing Continuous Integration, Continuous Deployment, and leveraging tools such as Git, Jenkins, Docker, and Ansible, I played a pivotal role in addressing the challenges faced by AppleBite Co. The project successfully achieved its objectives of faster software delivery with enhanced quality and reliability while reducing feedback time between developers and testers.


2. Automated CI/CD Implementation for Abstergo Corp's Online Shopping Portal (Edureka DevOps Training Project Two)

This project report outlines the successful implementation of an automated Continuous Integration and Continuous Deployment (CI/CD) pipeline for a hypothetical company, Abstergo Corp's online shopping portal. The project aimed to reduce development and deployment times, thereby enhancing the company's ability to introduce new features quickly in response to fierce market competition.
Project Overview:
• Client: Abstergo Corp.
• Objective: Develop an automated workflow for continuous integration and deployment to stay competitive in the market.
Key Project Milestones:
• GitHub Integration: Code merging into the GitHub repository.
• Github Repository: https://github.com/smumbake/cicd-pipeline-train-schedule-autodeploy
• Jenkins CI/CD Pipeline: Automated builds on code updates.
• Automated Deployment: Frequent feature deployments with Docker containers.
• Docker Image Management: Dockerfiles for encapsulating environments.
• Docker Image Repository: smumbake/train-schedule:latest
• Kubernetes Integration: Kubernetes for automated container deployment.
Achievements:
• Reduced development and deployment times.
• Enhanced competitiveness and scalability through Kubernetes.
Technologies and Tools:
GitHub, Jenkins, Docker, Kubernetes, Docker Hub.
Conclusion:
The CI/CD pipeline significantly improved Abstergo Corp's competitiveness.
This project demonstrates the power of DevOps practices and tools in real-world scenarios. This project showcases my ability to apply DevOps principles and tools to real-world scenarios.


3. Infrastructure Lead -ASIC Zambia Limited (Millenium TV Zambia Project)

• Key in the installation, configuration and deployment of NextCloud Private Cloud for Millennium TV Zambia running on Ubuntu 18.04 Server, Nginx web server, MySQL, PHP, and SSL.
• Key in the installation, configuration and deployment of Synology File Server for Millennium TV.
• Key in the design, Installation, configuration and deployment Local Area Network for Millennium TV using Cisco routers, switches and Cisco ASA firewall.
• Key in the installation, configuration and deployment of active directory running on server 2016 for Millennium TV Zambia.
• Key in the installation, configuration and deployment of Millenium TV Zambia Studio and TV Channel broadcasting on TopStar DTV platform.

Additional Information

Driving License: Unrestricted Clean Class-B Driving License

Hobbies

  • Watching Movies
  • Traveling & visiting new places.
  • Attending Engineering and Technology Conferences
  • Listening to music
  • Football

Timeline

ICT Officer

National Road Fund Agency
07.2021 - Current

Senior ICT Engineer

Zambia National Broadcasting Corporation
07.2016 - 07.2021

ICT Engineer

Zambia National Broadcasting Corporation
10.2011 - 07.2016

Electronic & Instrumentation Engineer

Chambishi Copper Smelter
03.2011 - 06.2011

Universidad Central De Nicaragua(UCN). Delivery Partner: Texila American University

MSc. Degree from Information Technology

Copperbelt University

BEng Degree from Electrical & Electronics, Telecommunications Engineering

David Kaunda National Technical High

High School Diploma
Mumbake Sikambale