Mumwensi Mumwensi
Lusaka
Summary
With a proven track record at CAMCO Equipment Zambia Limited, I excel in developing strategic sales plans and enhancing product market presence. Fluent in multiple languages and adept in Microsoft Office, my collaborative approach and technical expertise drive significant client satisfaction and retention. Skilled in machine calibration and passionate about innovation, I consistently exceed sales targets through effective customer engagement and solution-oriented strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Sales Engineer
CAMCO Equipment Zambia Limited
Lusaka
04.2024 - Current
- Developed sales plans to introduce new products to market.
- Monitored competitor activities in order to stay ahead of the competition.
- Conducted on-site visits with potential customers to understand their requirements and recommend solutions accordingly.
- Communicate with the engineering teams on product design changes, based on customer feedback.
- Attended trade shows and conferences as required by management.
- Resolved any issues or complaints raised by customers in a timely manner.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Provided training sessions for junior staff members about best practices in sales engineering techniques.
Sales Engineer
CAMCO Equipment Zambia Limited
Lusaka
08.2022 - 03.2024
- Prepared sales engineering reports by collecting, analyzing and summarizing sales information and application trends.
- Developed and maintained strong relationships with key clients, leading to increased sales and client retention.
- Managed technical documentation, including product manuals and FAQs, to support the sales process.
- Researched and identified potential customers.
- Responded promptly to customer inquiries regarding product specifications, pricing, availability.
- Researched competitive products in order to develop strategic positioning within the market.
- Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
- Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
- Analysed customer feedback to identify areas of improvement in products or services offered.
Data Entry Assistant
Choppies Supermarkets Limited
Kalomo Southern
02.2022 - 08.2022
- Organized and filed data in appropriate locations for easy access to essential information.
- Compiled data from source documents prior to data entry.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Investigated any discrepancies between source documents and entered data.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Determined appropriate databases for completed documents and transferred files electronically.
- Verified accuracy of data entered into system by comparing it to source documents.
Sales Floor Assistant
Choppies Supermarkets Limited
Kalomo Southern
10.2019 - 02.2022
- Provided excellent customer service by answering questions and providing assistance with purchases.
- Assisted in organizing and restocking merchandise to ensure sales floor remained tidy and appealing.
- Stocked merchandise was pulled from the bulk store to keep the shelves in stock with proper inventory.
- Assisted in setting up displays and signage for new product launches and seasonal promotions.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Checked expiration dates on merchandise and removed outdated items from floor displays.
- Verified that all products were correctly priced before placing them on the sales floor.
Machine Technician (Student Trainee).
Zambezi Ranching and Cropping Ltd (Z.R.C)
Chisamba Central
12.2016 - 02.2017
- Adhered to safety regulations when working with heavy equipment, confined spaces and hot work.
- Assisted in setting up a preventive maintenance program for all machines in the facility.
- Installed, calibrated, and adjusted machine components to ensure proper operation.
- Engaged in troubleshooting of machinery malfunctions through use of testing instruments and observation of defective equipment, listening and visually analyzing for sources of problems.
- Followed safety protocols when operating complex machinery or working with hazardous materials.
- Worked effectively in team environments to make the workplace more productive.
- Followed instructions from management to complete tasks according to exact specifications.
Education
Bachelor of Science - Agricultural Economics
University of Zambia
Lusaka Zambia09-2028
Diploma - Agricultural Engineering
Natural Resources And Development College (NRDC)
Lusaka Zambia07-2018
High School Diploma -
Choma Secondary School
Choma Southern Zambia11-2013
Skills
- Poses a Class C driver's license
- Computer literate; conversant with Microsoft Word, PowerPoint, and Excel
- Fluent in English, Tonga, Lozi, Nyanja, and partly in Bemba
- A good team player embraces teamwork
- Knowledgeable in various fields and horticultural crop production
- Equipped with the basic maintenance and repairs,
- Knowledgeable about machine calibration procedures
- Welding techniques
- Hand and power tools operation
Affiliations
Interest:
- Reading novels
- watching movies and listening to music
- sporting (playing football, volleyball and chess).
Certification
- A qualified Full Technologist. Registered with the Engineering Institute of Zambia (EIZ).
Accomplishments
- Awarded a certificate as a Best Customer Service, Sales Person of the year in 2024 at Camco Equipment Zambia Limited.
- Helped my department, (Agro and Food Processing) achieve the Annual Sales target, for the year 2023. Eventually awarded a certificate as a Best Sales Person of the year at Camco Equipment Zambia Limited.
- Served as the Information and Publicity Secretary (IPS) in the Electoral Commission 10 (EC 10) whilst still a student at the Natural Resources Development College (NRDC).
- Was a fully committed member of the Civic Education Club (CE Club) in highs school, Choma Secondary School.
References
References available upon request.
Timeline
Senior Sales Engineer
CAMCO Equipment Zambia Limited
04.2024 - Current
Sales Engineer
CAMCO Equipment Zambia Limited
08.2022 - 03.2024
Data Entry Assistant
Choppies Supermarkets Limited
02.2022 - 08.2022
Sales Floor Assistant
Choppies Supermarkets Limited
10.2019 - 02.2022
Machine Technician (Student Trainee).
Zambezi Ranching and Cropping Ltd (Z.R.C)
12.2016 - 02.2017
Bachelor of Science - Agricultural Economics
University of Zambia
Diploma - Agricultural Engineering
Natural Resources And Development College (NRDC)
High School Diploma -
Choma Secondary School
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