Munashe Chiriga
Ndola
Summary
Dedicated and organized receptionist with experience in providing exceptional front desk support and customer service. Proficient in managing phone calls, scheduling appointments, and maintaining office organization. Strong interpersonal skills, capable of handling diverse inquiries and ensuring a welcoming environment for clients and visitors. Familiar with office software and systems, demonstrating attention to detail and multitasking abilities in fast-paced settings. Committed to enhancing the overall efficiency and professionalism of the organization.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Mutindi Bumhira Legal Practitioners
Harare, Zimbabwe
06.2024 - 08.2024
- Performed administrative duties such as scheduling appointments or managing calendars.
- Assisted in the development of secretarial related systems to facilitate the provision of requirements within the organization.
- Reviewed legal documents and provided summaries of their contents.
- Drafted memoranda, pleadings, motions, briefs, and other legal documents.
- Researched case law and conducted legal research using various resources.
- Prepared discovery requests for document production from opposing parties in litigation matters.
Legal Intern
Mupungani and Muserere Legal Practitioners
Harare, Zimbabwe
06.2023 - 08.2023
- Drafting legal documents, preparing court briefs
- Performing administrative and clerical support tasks
- Performing basic filing and record keeping
- Attending court hearings and depositions
- Conducting legal research and analysis
- Proofread legal documents before submission to courts or opposing counsel; reducing errors that could potentially harm our clients'' interests.
- Maintained strict confidentiality with sensitive information related to client matters; preserving trust between the firm and its clients.
- Analyzed statutes and regulations relevant to specific cases; providing additional context necessary for successful arguments.
Legal Secretary Intern
Thomas Nelson Attorneys
Harare, Zimbabwe
12.2022 - 02.2023
- Provided high-quality administrative support for attorneys during court hearings by preparing necessary documentation and materials in advance.
- Provided secretarial and administrative support to the line manager
- Serving as the first contact for general enquiries, including face to face, email, and telephone communication with clients within the firm.
- Assisted in the compilation and distribution of documents to the Board of Directors for meetings.
- Prepared and collected reports for meetings and assisting in organizing the various type of meetings including the Board meetings.
- Collaborated with other interns to complete various projects, fostering a supportive team environment.
- Enhanced attorney efficiency by managing and organizing legal documents and correspondence.
- Facilitated communication between clients and attorneys by professionally handling phone calls and messages, ensuring timely responses..
- Managed incoming mail effectively by promptly distributing correspondence to appropriate parties within the firm.
Direct Sales Agent
Banc Abc
Chinhoyi, Zimbabwe
05.2020 - 12.2020
- Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
- Ensured positive customer experiences by resolving complaints swiftly and courteously.
- Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
- Managed complex negotiations with clients, successfully closing deals that contributed to exceeding revenue goals.
- Boosted sales revenue by identifying customer needs and providing tailored product recommendations.
- Expanded clientele base by actively prospecting new customers via phone calls, emails, and door-to-door visits.
- Optimized sales strategies by regularly analyzing market trends and competitor activities.
- Demonstrated exceptional time-management skills while juggling multiple tasks to meet deadlines effectively.
Education
Bachelor’s Degree - Law
Northrise University
Ndola, Zambia06.2025
Zimsec Advanced Level -
Chinhoyi 2 High School
Chinhoyi, Zimbabwe11.2019
Zimsec Ordinary Level -
Nemakonde High School
Chinhoyi, Zimbabwe11.2017
Skills
- Organizational Skills
- Attention to detail
- Oral and Written Communication Skills
- Scheduling/Planning
- Microsoft Office
- Team work and willingness to learn
- Interpersonal Skills
- Good Analytic Skills
- Time Management
- Leadership and Management
- Telephone Etiquette
- Effective Multitasking
- Data Confidentiality
- Customer Service
- Critical Thinking
Languages
English
Bilingual or Proficient (C2)
References
- Mr D. Chipinda, Senior Associate, Mutindi Bumhira Legal Practitioners, Harare, Zimbabwe, +263772299064, chipindadavies@gmail.com
- Mr C. Mupungani, Mupungani and Muserere Legal Practitioners, Harare, Zimbabwe, +263 773 108 8684, cmupungani@gmail.com
- Mr T. Nyakunika, Senior Attorney and CEO, Thomas Nelson Attorneys, Harare, Zimbabwe, +263 771 747 874, nyakunikat@gmail.com
- Mr M. Mukuka, Student life Coordinator, Northrise University, Ndola, Zambia, +260 972 733 040, musa.mukuka@northrise.net
- Mr J. Hakasenke, Head of Department, Law Faculty, Northrise University, Ndola, Zambia; justin.hakasenke@northrise.net
- Mr T. Gwaka, Branch Director, Banc ABC, Chinhoyi, Zimbabwe, +263 772 866 081
Timeline
Legal Assistant
Mutindi Bumhira Legal Practitioners
06.2024 - 08.2024
Legal Intern
Mupungani and Muserere Legal Practitioners
06.2023 - 08.2023
Legal Secretary Intern
Thomas Nelson Attorneys
12.2022 - 02.2023
Direct Sales Agent
Banc Abc
05.2020 - 12.2020
Bachelor’s Degree - Law
Northrise University
Zimsec Advanced Level -
Chinhoyi 2 High School
Zimsec Ordinary Level -
Nemakonde High School