Summary
Overview
Work History
Education
Skills
Internship
Personal Information
References
Timeline

MUNYEMVU JOHN

Project Management Professional
Lusaka

Summary

Highly skilled and motivated project management professional with a proven track record in managing large volumes of data and information. Adept at prioritizing work and juggling multiple tasks simultaneously, consistently delivering high-quality results within deadlines. Known for a flexible and adaptive approach to challenges, I thrive in dynamic environments and excel in goal-oriented projects. A dedicated team player with excellent business acumen and management skills, I bring a strong sense of self-motivation and a commitment to achieving organizational objectives.

Overview

18
18
years of professional experience

Work History

Business Desk Officer

MULTICHOICE ZAMBIA
11.2019 - Current
  • Manage business portfolio from customers, driving sales and contribute to increased customer satisfaction and to the grow and success of MCZ's business.
  • Participate in contractual reviews and appraisals for existing trade partners, sales promoters and credit provisions, to ensure service excellence is upheld.Holds product portfolio presentation meetings, adapt commercial offers to the needs and expectations of the market.
  • Undertake clients calls, site visits and conduct collateral inspections on all potential clients under portfolio, and exercise due diligence as per brandworx Schedule.
  • Own recruing, objectives, coaching and performance monitoring of Formal retail sales team as per policy
  • Developing and sustaining solid relationships with key clients that bring in the most income for the company
  • Communicating and collaborating with the Corporate affairs,and Marketing, functions to ensure that key clients are communicated in good me.
  • Assist the marketing team with the development of marketing literature.
  • Provide detailed monthly and weekly reports for management feedback and reporting.
  • Work with finance Department to establish new accounts; assists customer in preparing and processing Orders , credit/financing arrangements paperwork.
  • Understanding the client requirements and then customizing the product/ services as per their needs
  • Closely work with distribution team to expedite or insure timely delivery of scheduled sales orders; and maintain close liaison with Third party supporting function to carry order through to completion
  • Monitoring the effectiveness of any Sales marketing and CVM campaigns and their environmental, economic and social impact on the market
  • Data reporting to management and gathering market intelligence.

Customer Service Representave

MULTICHOICE ZAMBIA
05.2012 - 08.2014
  • Answered in-bound calls
  • Up sale and cross sale VAS product and service on offer to customers
  • Query management
  • Provisioning of products and services to customers using system applications.
  • Offered prompt customer service

ATM Custodian

ARMAGUARD SECURITY LIMITED
02.2010 - 06.2011
  • Manage off site ATMs i.e
  • Woodlands, Northmead, Arcades, Manda Hill, Stalilo.
  • Reconciliation of ATM accounts
  • Respond to ATM calls with SLA
  • Perform firstline maintenance of ATMs
  • Cash management
  • Track any variances and report to management and Bank
  • Replace ATM consumables
  • Ensured that, ATM custodians and supply chain were supported on me so as to mitigate impact on operations in terms of disruptions.

Stock Controller

AMIGO FOODS LIMITED
02.2006 - 07.2009
  • Manage warehouse stock
  • Receive raw materials
  • Dispatch manufactured products to Sales Depot
  • Issue stock material to production sections.
  • Update BIN Cards.
  • Supervise shop floor general workers during production.
  • Monitor production line parameters and report any deviaons to management.

Education

Bachelor of Science - Business and Project management

The Copperbelt University
10.2024
  • I have successfully completed 24 of the required 25 courses to be awarded with a Bachelor of Science Degree in Business and Project management. The aim of this programme is to develop a range of technical skills that will be complemented by transferable so skills so as to be an independent learner and thinker who is comfortable tackling the two ideas in modern Business and Project Management: choosing the right project and doing the project right. This means the graduate will be able to identify and select projects that are going to benefit a business, and then deliver them within the scope required, to the budget and on schedule. Intellectual Abilities:
  • Demonstrate intellectual, conceptual, speculative, imaginative and creave skills applicable to managing a business and delivering a project.
  • Ability to demonstrate a breadth and depth of knowledge and understanding of theory and context appropriate to project and business management knowledge areas.
  • Ability to demonstrate the application of analytical and critical skills to problem solving, reflective evaluation and interpretation of challenges in procurement, risk and business analysis. Practical Outcomes:
  • Ability to demonstrate the application of effective business and project practical expertise and advanced technical and manipulative skills.
  • The application of ideas through the review, development, synthesis and realisation of business and project based objectives.
  • The ability to exercise initiative and demonstrate personal responsibility in the negotiation and presentation of business and project acumen.
  • The ability to exercise

Diploma - Producon management

Evelyn Hone College of Applied Arts And Science
12.2006

I hold a Diploma in Production management. This is a prime course designed to drive growth in industry through training competent workforce that will spear-head production and delivery of quality services and goods to internal and external customers. It is designed to develop competency relevant to Zambia's growing manufacturing and service industry. It has a unique combination of Production, Engineering, Technology and Business courses.

Some College (no degree) - undefined

Skills

ANALYTICAL SKILLS

Internship

  • Kitwe, 11/2019 - 12/2019
  • Manage business porolio from customers, driving sales and contribung to increased customer sasfacon and to the growth and success of MCZ's business.
  • Parcipate in contractual reviews and appraisals for exisng trade partners, sales promoters and credit provisions, to ensure service excellence is upheld.Holds product porolio presentaon meengs, adapng commercial offers to the needs and expectaons of the market.
  • Undertake clients calls, site visits and conduct collateral inspecons on all potenal clients under porolio, and exercise due diligence as per brandworx Schedule.
  • Own recruing, objecves seng, coaching and performance monitoring of Formal retail sales team as per policy
  • Developing and sustaining solid relaonships with key clients that bring in the most income for the company
  • Communicang and collaborang with the Corporate affairs,and Markeng, funcons to ensure that key clients are communicated in good me.
  • Assist the markeng team with the development of markeng literature
  • Provide detailed monthly and weekly reports for management feedback and reporng
  • Work with finance Department to establish new accounts; assists customer in preparing and processing Orders , credit/financing arrangements paperwork.
  • Understanding the client requirements and then customizing the product/ services as per their needs
  • Closely work with distribuon team to expedite or insure mely delivery of scheduled sales orders; and maintain close liaison with Third party supporng funcon to carry order through to compleon
  • Monitoring the effecveness of any Sales markeng and CVM campaigns and their environmental, economic and social impact on the market
  • Data reporng to management and gathering market intelligence.

Personal Information

Driving License: Class C

References

  • JOSEPH KATOMA, Mulchoice Zambia, 0979495263, Joseph.katoma@zm.mulchoice.com
  • IAN. MUMBA, Mulchoice Zambia, 0977777900, Ian.Mumba@zm.mulchoice.co m
  • GABRIELLE MUKUWA, Mulchoice Zambia, 0969303110, Gabrielle.Mukuwa@zm.mulcho ice.com
  • CHIKOMBO HANDAHU, Mulchoice Zambia Limited, 0967980390, Chikombo.Handahu@zm.mulc hoice.com

Timeline

Business Desk Officer - MULTICHOICE ZAMBIA
11.2019 - Current
Customer Service Representave - MULTICHOICE ZAMBIA
05.2012 - 08.2014
ATM Custodian - ARMAGUARD SECURITY LIMITED
02.2010 - 06.2011
Stock Controller - AMIGO FOODS LIMITED
02.2006 - 07.2009
The Copperbelt University - Bachelor of Science, Business and Project management
Evelyn Hone College of Applied Arts And Science - Diploma, Producon management
- Some College (no degree),

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