Mutala Benji Chawelwa
Lusaka
Summary
I am a skilled Human Resources Generalist with over nine years experience in the profession. My experience as a generalist has exposed me to almost all the functions of the human resource profession both at operations and strategic levels. In addition, my on-the job experience has afforded me a well-rounded skill set, including good interpersonal skills and organisational abilities, I excel at improving the human resources management to meet and to contribute to overall and set out organisational objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager Human Resources & Administration
Policy Monitoring & Research Centre (PMRC)
Lusaka
2017.02 - Current
- Defining job positions for recruitment and managing the interview process.
- Carrying out staff induction for new team members.
- Ensuring staff’s individual and collective development, such as training, assessment and promotions with the institution's vision and direction.
- Responsible for the facilitation of performance management processes in the institution.
- Ensuring compliance with legal, contractual and statutory procedures on human resource management such as recruiting, welfare benefits and work contract termination.
- Drafting of the Human Resources Handbook.
- In charge of administering employee benefits, such as medical insurance and liaising with the medical insurance scheme provider providing such benefits as needed to ensure quality services and solutions to any complaints are provided.
- Advise on the disciplinary process by ensuring that all actions taken comply with labour laws and conducts investigations when employee complaints or concerns are brought forth.
- Following up litigation and disputes involving company staff.
- Health and Safety of the workforce (e.g. First Aid Training and Basic Fire Training
Programs for staff). - Communicate organisational policies from management to members of staff i.e.
Human Resource policies, organisational programs and labour laws. - Develops and monitors an annual budget that includes HR Services, employee
recognition and community events (corporate social responsibility).
Industrial Relations Manager
Zambia Postal Services Corporation
Ndola
2016.06 - 2017.02
- Responsible for ensuring that the disciplinary cases were effectively and efficiently processed and disposed off to uphold the principles of natural justice and impartiality.
- Responsible for educating the employees on the importance of the Disciplinary Code of Conduct with a view of fostering ownership, compliance and subsequently preventing any potential industrial unrest in the Corporation.
- Provided guidance to supervisors with regards to correct interpretation of employee relations, labour policies and procedures.
- Provided secretarial services to the disciplinary case hearings and appeals committee in order to ensure that the process was expedited through timely submission of recommendations for management's decision making.
- Other duties included the drafting of letters of suspension, dismissals and discharges.
- Took part in the collective bargaining process between management and union.
- Part of the team that looked at the provisions of the collective agreement that needed to be amended or changed due to the ever changing trends in the Labour Sector and Employment Law.
Human Resources Manager
Zambia Postal Services Corporation
Ndola
2014.06 - 2016.07
- The position provided for strategic and operational HR activities.
- Ensured correct job descriptions and Job Adverts were prepared for the vacancies.
- Ensured that the recruitment process was adhered to.
- Followed up employees on probation and ensured they were assessed and timely feedback was given.
- Ensured compliance with contract periods, retirement, contract extensions and notice of separation.
- Collaborated with department heads and training & development unit to develop/conduct training programs and align them to the business strategy.
- Staff Appraisals for HR Staff and ensured that other departments adhered to the appraisals on time for confirmations, promotions, contract renewals or non renewals.
- Managed staff loans, leave and medical schemes.
- Ensured timely subscriptions for all employees were paid to professional bodies in line with the conditions of service.
Human Resources Manager- Southern Region
Zambia Postal Services Corporation
Lusaka
2013.04 - 2014.06
- This role provided for operational human resource functions.
- Recruitment of staff in the region when required by the Head Office in Ndola.
- Responsible for administering disciplinary functions across the region.
- Responsible for administering leave management across the region in liaison with area managers.
- Generated monthly and quarterly staff reports.
Assistant Manager Human Resources- Southern Region
Zambia Postal Services Corporation
Lusaka
2012.03 - 2013.03
- Managed the day to day operations of the Human Resources office for the region.
- Responsible for staff induction and orientation of staff across the region.
- Leave Management.
- In charge of the disciplinary functions across the region.
- Recruitment of employees on the region when required by the Head Office in Ndola.
- Prepared staff reports quarterly for onward submission to the Head Office in Ndola.
Management Development Personnel
Zambia Postal Services Corporation
Ndola
2011.03 - 2012.02
- During this period, i was attached to various departments, i.e Human Resources, Finance, Operations, Audit, Information Technology and Post-Bus (a subsidiary of the Corporation).
Education
Bachelors of Commerce Degree - Human Resources
Midrand Graduate Institute
Midrand, Gauteng Province, South Africa04.2011
Diploma in Human Resources & Development Studies - Human Resources
National College For Management & Dev. Studies
Kabwe, Zambia04.2006
Skills
- Recruitment and Selection
- Integrity
- Organisation and Coordination
- Employee Relations
- Advising
- Conflict Management
- Initiative
- Team Building
- Administrative Expert
- Leadership
Certification
- Full Member of the Zambia Institute of Human Resources Management.
REFEREES
Salim Kaunda
Head of Research & Analysis
Policy Monitoring & Research Centre
Phone: 09777421547
email salim.kaunda@pmrczambia.net
Henry Zimba
Area Manager Kitwe
Zambia Postal Services Corporation
Phone : 0977702595
email: zimbahk@gmail.com
Arnold Chifwembe
Economist
Zambia Revenue Authority
Phone: 0979798951
email: chimfwea@zra.org.zm
Timeline
Manager Human Resources & Administration
Policy Monitoring & Research Centre (PMRC)
2017.02 - Current
Industrial Relations Manager
Zambia Postal Services Corporation
2016.06 - 2017.02
Human Resources Manager
Zambia Postal Services Corporation
2014.06 - 2016.07
Human Resources Manager- Southern Region
Zambia Postal Services Corporation
2013.04 - 2014.06
Assistant Manager Human Resources- Southern Region
Zambia Postal Services Corporation
2012.03 - 2013.03
Management Development Personnel
Zambia Postal Services Corporation
2011.03 - 2012.02
Bachelors of Commerce Degree - Human Resources
Midrand Graduate Institute
Diploma in Human Resources & Development Studies - Human Resources
National College For Management & Dev. Studies
- Full Member of the Zambia Institute of Human Resources Management.
REFEREES
Salim Kaunda
Head of Research & Analysis
Policy Monitoring & Research Centre
Phone: 09777421547
email salim.kaunda@pmrczambia.net
Henry Zimba
Area Manager Kitwe
Zambia Postal Services Corporation
Phone : 0977702595
email: zimbahk@gmail.com
Arnold Chifwembe
Economist
Zambia Revenue Authority
Phone: 0979798951
email: chimfwea@zra.org.zm
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