Summary
Overview
Work History
Education
Skills
Affiliations
Software
Accomplishments
Publications
Referees
Timeline
Generic
Mutale Mubanga

Mutale Mubanga

Biomedical Scientist
Lusaka

Summary

Laboratory Systems Subject Matter Expert with 14 years of experience providing advanced technical knowledge and analysis of laboratory systems. Provides leadership in laboratory systems and diagnostics, programme design, training and implementation advice on complex and esoteric problems requiring extensive knowledge of the laboratory subject matter. Extensive experience in coordinating project teams, external partners and funders to ensure alignment and achievement of deliverables. Capable of navigating government systems to ensure the successful accomplishment of project objectives.

Overview

14
14
years of professional experience
10
10

Years of leadership and management experience

Work History

SUBJECT MATTER EXPERT, Quality Management Systems

Africa CDC
Addis Ababa
12.2022 - Current
  • Developed lesson plans, instructional materials and written practice tests for the laboratory QMS programme under the One Health Approach.
  • Trained health and veterinary laboratory staff from the Southern African region in laboratory QMS using the One Health principle.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Created detailed and professional reports highlighting key information about the training.

SUBJECT MATTER EXPERT, Laboratory Leadership

Africa CDC
07.2023 - Current
  • Coordinated a team of experts to develop a curriculum for the laboratory leadership fellowship programme
  • Professionally designed slides and other training materials for the laboratory leadership programme.
  • Compiled the input from different subject matter experts into usable and shareable files to facilitate online collaboration.


SUBJECT MATTER EXPERT, Specimen Referral

Africa CDC/ASLM
Addis Ababa
03.2022 - Current
  • Coordinated a team of subject matter experts to develop and finalise the Specimen Referral Network Curriculum.
  • Designed and prepared professional-looking slides and facilitator guides for the Specimen Referral Network Curriculum
  • Provided laboratory expert input to computer system developers who were programming the Laboratory Network Information Management System for Pathogen Genomics Initiative.
  • Led a team of facilitators to deliver the Training of Trainers for Specimen Referral Networks for the East and Southern African Regions.

LABORATORY QMS SPECIALIST

Centre For Infectious Disease Research In Zambia (CIDRZ)
Lusaka
01.2020 - Current
  • Part of the project management staff.
  • Wrote grant proposals in response to requests for proposals (RFPs)
  • Developed and implemented monitoring and evaluation frameworks for the projects in collaboration with the M&E team.
  • Coordinated with the government, partners, donors and other key stakeholders to align work plans with budgets and monitoring mechanisms.
  • Identified key stakeholders and created strong alliances to ensure successful implementation of the assigned programme areas under the project.
  • Interpreted MOH's laboratory systems' needs and realigned programme design to fit specific requirements.
  • Advised the government through its Ministry of Health Quality Assurance Coordinating Unit (QACU) to align project goals with adopted and prescribed national laboratory QMS standards and guidelines.
  • Provided technical guidance and advice to sub-awardees including APHL and CLSI in implementing and maintaining quality standards in EQA, Calibration, and 15189 accreditation.
  • Provided technical support to the Ministry of Health on medical laboratory on quality management systems and accreditation standards including ISO 17043, ISO 15189, ISO 19011 and ISO 17025.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Gathered, organized and input information into digital databases for easier analysis and decision-making.
  • Helped meet changing demands by recommending improvements to laboratory mentorship and training programmes.
  • Devised and implemented processes and procedures to streamline operations using project management software such as Smartsheet.
  • Followed all organisational policies and procedures to deliver quality work.
  • Facilitated regular advisory meetings and communication channels among consortium partners and other stakeholders to exchange information and address challenges in real time.
  • Reviewed mentorship, training and other activity reports in the QMS programme to synthesize key information for MOH, partners, sub-awardees, and other key stakeholders for timely decision making.
  • Regularly undertook technical supervision and monitoring visits to assess the progress, identify potential delays, and address any issues that may arise in a timely manner.
  • Managed line budgets to ensure fulfilment of overall project objectives.
  • Disseminated lessons learned from the implementation of laboratory programmes.

BOARD DIRECTOR

Health Professions Council Of Zambia (HPCZ)
Lusaka
03.2022 - Current
  • Served as Vice Chairperson of the Finance and Administration Committee.
  • Provided strategic oversight on the activities of the Council.
  • Oversaw restructuring of financial systems, resulting in increased profitability and operational output.
  • Guided the organization in setting goals and strategies.
  • Spearheaded development and implementation of corporate governance strategies, ensuring compliance with regulations at all times.
  • Recruited and retained excellent staff to meet the council's goals.
  • Negotiated and resolved conflicts between stakeholders such as management, staff, health training institutions, health facilities and government.
  • Contributed to values, goals and strategic vision of organization.
  • Helped record, compile, summarize and analyze data.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Participated in implementing organisation-wide changes to modernize processes for efficiency.

PRESIDENT

Biomedical Society Of Zambia (BMSZ)
Lusaka
11.2021 - Current
  • Responsible for overall professional leadership of biomedical scientists and medical laboratory technologists in Zambia
  • Led operational teams in development, rollout, and management of new programmes.
  • Directed radical technological transformations, reducing waste and business bottlenecks in the Society.
  • Established innovative policies to improve organizational performance and increase member satisfaction.
  • Organised annual scientific conferences, attracting local and international delegates and speakers.
  • Hired and managed consultants to maximize productivity while coaching national executive committee on best practices and protocols.
  • Cultivated strong relationships with the Ministry of Health and other external partners to foster collaboration and leverage resources.
  • Mitigated regulatory risks by overseeing adherence to the legal framework governing the operations of the Society.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Reduced operational costs through strategic cost management initiatives.
  • Represented organization at industry conferences and events.
  • Established and maintained strong relationships with other health professional associations, vendors and strategic partners.
  • Created advocacy channels to champion the importance of laboratory diagnostics in patient care and public health.

CONSULTANT- Quality Management Systems (QMS)

Foundation For Innovative New Diagnostics (FIND)
Lusaka
05.2017 - 03.2018
  • Reviewed existing HIV testing quality assurance guidelines in Zambia.
  • Evaluated current processes to develop improvement plans.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Led a team of stakeholders to review and finalize the Zambia National HIV Point of Care (POC) Tester and Testing Site Certification Framework.
  • Facilitated the training of POC tester and site auditors.
  • Delivered outstanding service to clients to maintain and extend relationship for future collaboration.

CONSULTANT - Guideline Development

UNICEF And Newborn Support Zambia
Lusaka
09.2017 - 09.2017
  • Liaised with Ministry of Health Officials, University Teaching Hospital Neonatal Unit, and the project staff from the European Union MDGi Project to better understand customer needs and recommend appropriate solutions.
  • Contributed to the development of and formatted the Zambia National Maternal and Newborn Referral Guideline for distribution countrywide.
  • Prepared presentations to explain revisions, enhancements and process improvements of neonatal referral systems and programs.
  • Developed and formatted the forms used in neonatal units in Zambia.
  • Offered technical advice on visual design of materials to be used in neonatal intensive care units across Zambia.

LABORATORY QMS MENTOR

Ministry of Health
11.2014 - 01.2019
  • Provided onsite and remote ISO 15189 accreditation mentorship to laboratories as assigned by the Ministry of Health.
  • Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
  • Regularly assessed progress and provided feedback to support continued development.

LEAD FACILITATOR - Internal Audit Training

Zambia Defense Forces
Ndola
10.2017 - 01.2018
  • Prepared instructional materials for group and one-on-one use to in line with required auditing competencies.
  • Trained 26 defense medical laboratory staff in quality management systems using ISO 19011 guidelines.

LEAD FACILITATOR - Quality Management Systems

Zambia Defense Forces
Kitwe
08.2017 - 01.2018
  • Trained 38 Zambia Defense Forces laboratory staff in Quality Management Systems based on the ISO 15189:2012.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Provided assistance to fellow facilitators and participants to ensure successful delivery of the material.

QUALITY OFFICER

University Teaching Hospital Laboratories, MOH.
Lusaka
01.2013 - 01.2017
  • Oversaw the strategies and operations of the Quality Team.
  • Spearheaded implementation of the quality management system to the level of accreditation.
  • Trained 46 laboratory staff in laboratory quality management based on the ISO 15189 standard.
  • Trained 20 laboratory staff in auditing ISO 15189 quality management systems using ISO 19011 auditing guidelines and principles.
  • Developed Microsoft Excel dashboards for tracking key performance indicators.
  • Completed QMS documentation including quality manuals, safety manuals, laboratory user handbook, management and testing procedures, data capture forms, and job aids.
  • Reported problems and concerns to management.
  • Collected and analyzed data to measure effectiveness of quality control processes.

Education

Master of Science - Infectious Diseases

University of London
London
09.2011 -

Bachelor of Science - Biomedical Sciences

The University of Zambia
Lusaka
01.2005 -

Certificate - Laboratory Leadership And Management

University of Washington - ITECH
Seattle, USA.

Skills

Change Managementundefined

Affiliations

  • African Society for Laboratory Medicine (ASLM)
  • Biomedical Society of Zambia (BMSZ)

Software

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Smartsheet Project Management

Adobe Illustrator for Graphic Design

WordPress for Web Design

Accomplishments

  • Leadership: Board Director at Health Professions Council of Zambia; President - Biomedical Society of Zambia, QMS Lead - CIDRZ TraILS Project.
  • Grantsmanship: Co-wrote a laboratory grant proposal worth US$ 15.2 million that was successfully funded for five years.
  • Alumnus of the prestigious Mandela Washington Fellowship for Young African Leaders, Wayne State University, USA. (2021).
  • Policy and strategy: Spearheaded the development of laboratory accreditation and mentorship frameworks and other guidelines to ensure sustainability of quality improvement programmes at country level.
  • Highest Academic Achievement (2016): Laboratory Leadership and Management Course, International Training and Education Center for Health (I-TECH), University of Washington.
  • Outstanding Achievement (2014): Awarded as Quality Officer in recognition of outstanding leadership skills in guiding the UTH Laboratory to establish and maintain a quality management system.
  • Labour Day Award – Zambia Federation of Employers. For reliability and dedication to duty (2012):

Publications

  • Chindima N, Nkhoma P, Sinkala M, Zulu M, Kafita D, Simakando M, Mwaba F, Mantina H, Mubanga M. The Use of Dried Blood Spots: A Potential Tool for the Introduction of a Neonatal Screening Program for Sickle Cell Anemia in Zambia. Int J App Basic Med Res 2018; 8 :pp 30-2.
  • Imoh LC, Mubanga M, Parker CT, Erasmus RT, Zemlin AE. Laboratory-based clinical audit as a tool for continual improvement: an example from CSF chemistry turnaround time audit in a South-African teaching hospital. Biochemia Medica 2016; 26 (2): 194–201.
  • Kapulu MC, Simuyandi M, Sianongo S, Mubanga M, Katubulushi M, and Kelly P. Differential change in expression of intestinal antimicrobial peptide genes during Ascaris lumbricoides infection in Zambian adults do not respond to helminth eradication. Journal of Infectious Diseases 2011; 203: 10. Pp. 1464-1473.

Referees

Dr. Hamakwa Mantina

Head of Department - Laboratory Services.

The University Teaching Hospital,

Department of Pathology and Microbiology,

P/Bag RW 1X,

Lusaka, Zambia

Cell: +260-974-021971

E-mail: muluti70@gmail.com


Dr Shirematee Baboolal

Quality Management Consultant

American Society of Microbiology

Cell: 1-868-671-0280
Cell: 1-868-763-5668
Email: shiremateebaboolal@yahoo.com


Prof. Lucy A Perrone
Donald B. Rix Professor of Laboratory Quality
Associate Professor, Faculty of Medicine

Department of Pathology and Laboratory Medicine,

The University of British Columbia Vancouver Campus 

Vancouver BC, Canada

E-mail: lucy.perrone@ubc.ca


Timeline

SUBJECT MATTER EXPERT, Laboratory Leadership

Africa CDC
07.2023 - Current

SUBJECT MATTER EXPERT, Quality Management Systems

Africa CDC
12.2022 - Current

SUBJECT MATTER EXPERT, Specimen Referral

Africa CDC/ASLM
03.2022 - Current

BOARD DIRECTOR

Health Professions Council Of Zambia (HPCZ)
03.2022 - Current

PRESIDENT

Biomedical Society Of Zambia (BMSZ)
11.2021 - Current

LABORATORY QMS SPECIALIST

Centre For Infectious Disease Research In Zambia (CIDRZ)
01.2020 - Current

LEAD FACILITATOR - Internal Audit Training

Zambia Defense Forces
10.2017 - 01.2018

CONSULTANT - Guideline Development

UNICEF And Newborn Support Zambia
09.2017 - 09.2017

LEAD FACILITATOR - Quality Management Systems

Zambia Defense Forces
08.2017 - 01.2018

CONSULTANT- Quality Management Systems (QMS)

Foundation For Innovative New Diagnostics (FIND)
05.2017 - 03.2018

LABORATORY QMS MENTOR

Ministry of Health
11.2014 - 01.2019

QUALITY OFFICER

University Teaching Hospital Laboratories, MOH.
01.2013 - 01.2017

Master of Science - Infectious Diseases

University of London
09.2011 -

Bachelor of Science - Biomedical Sciences

The University of Zambia
01.2005 -

Certificate - Laboratory Leadership And Management

University of Washington - ITECH
Mutale MubangaBiomedical Scientist