Muwemba Kawala
ACCOUNTANT
LUSAKA
Summary
Experienced and qualified chartered professional accountant with over 22 years in Tax administration bringing forth valuable industry experience and strong management and leadership skills. Accomplished and efficient trade and domestic taxes expert , having served in the Customs Division, Indirect Taxes Division and Research Department for 16, 1 and 5 years respectively. Effective in undertaking administrative and operational tasks with an excellent reputation for resolving problems, delivering on team goals and working in team environments. Adept at analytical thinking with a passion for managing data, strategic planning, leadership and building strong relationships. Excellent organizational skills with internal drive to deliver excellence and secures team success through hard work, attention to detail
Overview
22
22
years of professional experience
5
5
year of post-secondary education
4
4
Certification
Work History
TAX INSPECTOR
ZAMBIA REVEVENUE AUTHORITY
LUSAKA, ZAMBIA
03.2021 - Current
- Providing leadership to the Customs Data Quality team as supervisor by ensuring that long standing transactions are analyzed and genuine transactions isolated and referred to Enforcement Unit, while other transactions are acquitted on the system ensuring that Customs transactions are accounted for and revenue collected
- Account reconciliations of assigned taxpayer accounts in order to establish the correct debt position of such taxpayers
- Training staff in the resolution of Customs related transactions and also the preparation of monthly, quarterly and annual reports for the Data Quality office.
- Establishment of the Authority's annual debt stock by investigating, consolidating and reporting the established debt position. This exercise also classified debts according to various categories by identify public and private debt.
- Extraction, analyzing and interpreting data using various packages in order to identify transactions that require to be dropped off the system i.e duplicated transactions
- Involved in the formulating and implementation of the Unit's annual development Plan (ADOP)
ASSISTANT INSPECTOR
ZAMBIA REVENUE AUTHORITY
LUSAKA, ZAMBIA
06.2020 - 03.2021
- Ensure that Customs transactions are analyzed and genuine transactions isolated and referred to Enforcement Unit, while other transactions are acquitted ensuring that Customs transactions are accounted for and revenue collected
- Account reconciliations of assigned taxpayer accounts in order to establish the correct debt position of such taxpayers
- Training staff in the resolution of Customs related transactions and also the preparation of monthly, quarterly and annual reports for the Data Quality office.
- Extraction, analyzing and interpreting data using various packages in order to identify transactions that require to be dropped off the system i.e duplicated transactions
EXAMINING OFFICER
ZAMBIA REVENUE AUTHORITY
HEAD OFFICE, LUSAKA, ZAMBIA
11.2014 - 07.2020
- Pioneered the formulation of the Transaction monitoring unit aimed at reducing the divisional debt stock and ensuring that debt does not continue to accumulate on the system
- Generating extracts from the ASYCUDA system using oracle in order to capture the total debt stock for the Customs Division and effect embargoes in order to compel importers and declarants to settle outstanding obligations
- Draft letters on behalf of Deputy Commissioner Operations on Customs related matters and draft demand letters to ensure that clients are compelled to settle outstanding obligations
- Generating debt movement analysis in order for management to assess the effectiveness of debt strategies being implemented.
- Debt monitoring ensuring that Customs debt does not accumulate by not not allowing taxpayers with outstanding transactions to operate
- Identifying and following on top revenue contributors in order to mobilize revenue collection
- Generating extracts from the ASYCUDA system using oracle in order to capture the total debt stock for the division and effect embargoes in order to compel importers and declarants to settle outstanding obligations
EXAMINING OFFICER NAKONDE & CHIRUNDU
ZAMBIA REVENUE AUTHORITY
CHIRUNDU AND NAKONDE BORDER POST, ZAMBIA
03.2018 - 12.2018
- Valuation of goods in order to collect the right taxes by examining the declaration using valuation and classification purposes
- Trade facilitation by promptly examining entries of both exports, imports and transit declarations
- Examining entries in order to ascertain eligibility of entries for duty exemption
- Examining entries for both passenger and commercial consignments
- Examining eligibility for duty exemptions for captured entries
- Supervising and directing officers at the Chirundu passenger terminal to facilitate passenger clearance.
ACTING COLLECTOR TRANSACTION MONITORING UNIT
ZAMBIA REVENUE AUTHORITY
LUSAKA, ZAMBIA
07.2015 - 09.2015
- Providing leadership and overall supervision of the unit
- Generating report based on the analysis of data extracted and ensuring implementation of appropriate action
- Managing internal and external stakeholders in a bid to resolve Customs and debt related related issues.
- Ensuring the implementation of unit's objectives
ACTING STATION MANAGER
ZAMBIA REVENUE AUTHORITY
KARIBA BORDER POST, ZAMBIA
01.2013 - 12.2013
- Overall supervision of the Kariba Border Post with a staff compliment of over 11 staff
- Led and managed administrative staff to maintain smooth daily operations
- Increased revenue collections by over 100 percent
- Preparation of Customs monthly reports for submission to Head Office
- Controlled station resources prudently and managed its use
- Submission of station daily expectation
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Planned revenue generation strategies designed for growth.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Represented organisations at seminars, conferences and business events
- Examining entries in order to collect the correct taxes
- Examining eligibility of entries for duty exemption
- Examining eligibility of declaration for valuation and classification purposes
- Supervision of staff and cash office operations
- Supervising cash office
- Assessment, cancellation and post amendment of eligible entries
- Assessment, cancellation and post amendment of eligible entries
CUSTOMS OFFICER
ZAMBIA REVENUE AUTHORITY
MWAMI BORDER POST, ZAMBIA
01.2007 - 12.2009
- Overall supervision of cash office operations as chief cashier. Ensuring smooth operation of the cash office. Prompt banking of revenue collected and ensuring smooth operations of cash office
- Resolving any cash office queries such as discrepancies between the system generated cash and the actual amounts collected
- Supervising inspections done by Assistant Customs Officers
- Managing station imprest i.e. making payments and submitting monthly imprest reconciliations to head office
- Facilitated smooth clearance by verifying customs and trade documents to establish admissibility, tariffs and appraised value.
- Investigated and performed checks on goods, promptly escalating breaches to the supervisor
- Inspected personal luggage to verify conformance to government rules concerning import or export of goods and currencies.
- Explained application verification processes and licence eligibility to resolve enquiries.
- Prohibited illegal imports and exports, following established protocols.
- Advising the general public on customs processes and procedures
- Issued Issuing Customs Importation Permits to eligible clients coming in with foreign registered vehicles
- Assessing duty payable for petty consignments
ASSISTANT CUSTOMS OFFICER
ZAMBIA REVENUE AUTHORITY
MWAMI BORDER POST, ZAMBIA
02.2002 - 12.2006
- Conducting physical inspections in order to ascertain the correctness of the quantities declared on the declarations
- Manning the boom gate to ensure that only goods that have been duly cleared are allowed to cross the border
- Conducting random patrols to curb smuggling and increase compliance levels
- Assisting in receipting entries in cash office in the absence of Chief cashier
- Generating release orders for cleared goods
- Consistently arrived at work on time and ready to start immediately.
- Worked flexible hours, covering nights, weekends and bank holidays.
Education
GCSEs - ACCOUNTANCY
/2018 - /2020
- ACCA Professional Certificate is the final stage of the ACCA qualification which is equivalent to a Master's Degree. This was awarded in October 2020.
- Admitted as a full member of ACCA on 30th November 2020.
ACCA ADVANCED DIPLOMA IN ACCOUNTING AND BUSINESS - ACCOUNTANCY
01.2017 - 04.2018
- ACCA Advanced Diploma in Accounting and Business awarded in April 2018. This is equivalent to a Degree as per Zambia Qualification Authority
- Best student Financial Management March 2017 Examination
ACCA PART 1 - ACCOUNTANCY
/2002 - /2002
- Awarded in December 20002
GCSEs - ACCOUNTANCY
/1998 - /2000
- Equivalent to Diploma in Accounting
SCHOOL CERTIFICATE - GSE O' LEVELS
/1993 - /1995
- Graduated with Honors (Division One)
CERTIFICATE - INVESTMENT AND STOCK BROKERS
05.2016 - 06.2016
- Analysis of companies financial performance and viability
- Advise prospect investors on the stocks to buy based on their investment strategy
CERTIFICATE - PUBLIC DEBT MANAGEMENT
09.2006 - 10.2006
CERTIFICATE - CUSTOMS BASIC COURSE
05.2009 - 06.2009
- Best Student
- Customs procedures
- Customs valuation techniques
- Goods origin techniques
- Passenger clearance
- Excisable goods valuation and management
Skills
- Leadership
- Organizational skills
- Interpersonal skills
- Performance reporting
- Problem solving
- Fluent in MS Word, Excel, PowerPoint
- Data mining skills
- Excellent communication skills Report writing skills
- Ability to mobilize teams and achieve set objectives
- Analytical
- Customer-focused
- Preparation of financial statements
- Account reconciliations
- Budget preparations, variance analysis
PERFORMANCE APPRAISAL RATIINGS
Achieved exceptional and exceed performance appraisal ratings for the past 3 years
- 2023 Exceed
- 2022 Exceptional
- 2021 Exceptional
Accomplishments
- ACCA Financial Management (F9) March 2017 Examinations
- Customs Basic Course 23rd May to 14th June 2009
Country (Zambia) Best student
Best student
Certification
- Atingi Online Course
Leadership for Civil Society Organisations
Interpersonal Communication
ZRA Customer Service Course
- ACCA Continuous Personal Development Completion certificates
Monthly Reports Worth Reading - 18th July 2021
Communicating for Professional Success - 8th April 2021
Advanced Level Formulas for Accountants - 10th May 2021
Grammar and Effective Writing - 25th July 2021
Decision Making in a Crisis
Forecasting in a time of uncertainty
- Certificate of participation 2nd to 5th August 2016, ZRA training Centre
Supervisory and management development programme
- Certificate of attendance ACCA
Leadership that sustains performance and builds trust
- Audit Excel Course Certificate of completion - Republic of South Africa (Online)
Certificate of completion Advanced Excel Course - 8th January 2021
Intermediate Excel Course - 24th October 2020
- Techno brain Excel - May 2016
Intermediate and Advanced Excel
- International Monetary Fund Institute - 10th January, 2023
Revenue Forecasting and Analysis Course
Affiliations
- Reading
- Playing football
REFERENCES
- Idah Chisenga, Assistant Commissioner, Zambia Revenue Authority
ChisengI@zra.org.zm +260979969188
- Enock Kasapato, Assistant Director , Zambia Revenue Authority
KasapatE@zra.org.zm +260974144580
- Mukuka Mulenga , Assistant Director , Zambia Revenue Authority
MulengaMS@zra.org.zm +260977387544
Timeline
TAX INSPECTOR - ZAMBIA REVEVENUE AUTHORITY
03.2021 - Current
ASSISTANT INSPECTOR - ZAMBIA REVENUE AUTHORITY
06.2020 - 03.2021
EXAMINING OFFICER NAKONDE & CHIRUNDU - ZAMBIA REVENUE AUTHORITY
03.2018 - 12.2018
LONDON SCHOOL OF BUSINESS AND FINANCE - ACCA ADVANCED DIPLOMA IN ACCOUNTING AND BUSINESS, ACCOUNTANCY
01.2017 - 04.2018
ZAMBIA COLLEGE OF PENSIONS AND INSURANCE - CERTIFICATE, INVESTMENT AND STOCK BROKERS
05.2016 - 06.2016
ACTING COLLECTOR TRANSACTION MONITORING UNIT - ZAMBIA REVENUE AUTHORITY
07.2015 - 09.2015
EXAMINING OFFICER - ZAMBIA REVENUE AUTHORITY
11.2014 - 07.2020
ACTING STATION MANAGER - ZAMBIA REVENUE AUTHORITY
01.2013 - 12.2013
ZAMBIA REVENUE AUTHORITY - CERTIFICATE, CUSTOMS BASIC COURSE
05.2009 - 06.2009
CUSTOMS OFFICER - ZAMBIA REVENUE AUTHORITY
01.2007 - 12.2009
UNITED NATIONS INSTITUTE FOR TRAINING AND RESEARCH - CERTIFICATE, PUBLIC DEBT MANAGEMENT
09.2006 - 10.2006
ASSISTANT CUSTOMS OFFICER - ZAMBIA REVENUE AUTHORITY
02.2002 - 12.2006
LONDON SCHOOL OF BUSINESS AND FINANCE - GCSEs, ACCOUNTANCY
/2018 - /2020
ASSOCIATION OF CHARTERED CERTIFIED ACCOUNTANTS - ACCA PART 1, ACCOUNTANCY
/2002 - /2002
EVELYN HONE COLLEGE OF APPLIED SCIENCES - GCSEs, ACCOUNTANCY
/1998 - /2000
MUNALI SECONDARY SCHOOL - SCHOOL CERTIFICATE, GSE O' LEVELS
/1993 - /1995
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