Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Muyalwa Simbao

Chingola
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Dedicated and dependable professional with exceptional organizational skills and a proven ability to handle pressure effectively.

Recognized for delivering timely and quality results while maintaining attention to detail.

Poised to make a valuable contribution to any team or organization.

Overview

9
years of professional experience

Work History

Copperbelt Solid Waste Management Company (COP-WASTE)

Commercial Officer
2015.11 - Current (8 years & 10 months)

Job overview

  • Provide world class customer service, sales and customer base growth.
  • Built relationships with clients to establish new contracts.
  • Supervise and provide administrative management to company employees in the division.
  • Sensitize communities towards safe waste management practices in designated zones.
  • Responsible for timely billing, customer account reconciliations, debtor age analysis, identify and follow up delinquent accounts, debt collection.
  • Provide regular progress reports to Commercial & Sales Manager.

Global Industries Limited

Operations Analyst
2014.06 - 2015.11 (1 year & 5 months)

Job overview

  • Daily data collection and entry.
  • Making production order, inventory transfers and oil balancing in SAP Business one.
  • Analysis and maintenance of daily production records.

Education

The University of Zambia , Lusaka Zambia

Bachelor Of Science from Mathematics And Statistics

Zambia Institute of Marketing , Lusaka

Post Graduate Diploma from Marketing

Skills

  • Customer Relationship Management
  • Customer Accounts Management
  • Customer Needs Assessment
  • Customer Service
  • Customer Satisfaction
  • Service Delivery
  • Marketing Analytics
  • Microsoft Excel
  • Microsoft Word
  • SAP Business One
  • Supervisory Skills
  • Invoice Verification

Languages

English
Upper intermediate (B2)
Bemba
Upper intermediate (B2)
Nyanja
Intermediate (B1)
Mambwe
Elementary (A2)
Chinese (Mandarin)
Elementary (A2)

Timeline

Commercial Officer

Copperbelt Solid Waste Management Company (COP-WASTE)
2015.11 - Current (8 years & 10 months)

Operations Analyst

Global Industries Limited
2014.06 - 2015.11 (1 year & 5 months)

The University of Zambia

Bachelor Of Science from Mathematics And Statistics

Zambia Institute of Marketing

Post Graduate Diploma from Marketing
Muyalwa Simbao