Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Additional Information
Timeline
References
HOBBIES
Generic

MUYUNDA KANDAMA

Lusaka

Summary

Highly experienced in planning and executing logistics strategies that ensure the efficient movement of goods across borders, with deep knowledge of customs procedures, regulatory compliance, and regional trade routes. Skilled in managing large fleets and driver teams, engaging subcontracted transporters, and optimizing delivery timelines while minimizing operational costs. Adept at leveraging ERP systems such as SAP and Tally, as well as advanced fleet tracking tools like FUMAS, to improve visibility, accountability, and turnaround time. Ability to build strong relationships with transporters, clients, and customs agents.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Operations Officer

Interlink Freight Services Limited
09.2023 - Current
  • Plan and allocate transport loads efficiently based on client needs, truck availability, and route conditions.
  • Develop and optimize routes for cross-border transportation to reduce fuel consumption and transit time.
  • Coordinate with transporters, customs agents, and border authorities.
  • Monitor fleet availability, maintenance schedules, and roadworthiness of trucks.
  • Ensure all vehicles are properly documented with valid insurance, road tax, permits (e.g., COMESA, SADC, or national), and GPS tracking devices.
  • Analyze truck performance data and ensure full utilization of assets.
  • Ensure accurate and timely generation, checking, and dispatch of transport documents such as waybills, delivery notes, customs documents (e.g., SAD 500), and transit permits.
  • Ensure full compliance with ZRA, RTSA, and other relevant statutory bodies in Zambia and across borders.
  • Track and manage customs bonds, and T1s for smooth clearance at borders.
  • Supervise the tracking control room team to ensure all trucks are constantly monitored and route deviations are addressed immediately.
  • Follow up on delays, breakdowns, accidents, or border challenges and provide timely solutions.
  • Provide regular status updates and delivery reports to clients and internal stakeholders.
  • Allocate drivers and co-drivers based on route, cargo, and risk factors.
  • Ensure drivers are well-briefed on trip details, safety protocols, and customer requirements.
  • Monitor driver conduct, rest periods, and adherence to company convoy and operational policies.
  • Investigate incidents involving drivers and enforce disciplinary procedures as needed.
  • Maintain strong relationships with clients, customs clearing agents, transport authorities, and third-party providers.
  • Attend client meetings and handle queries or complaints regarding transport performance or delays.
  • Assist in transport budgeting, fuel management, and cost-saving initiatives. Reconcile trip expenses and ensure proper documentation and accountability of funds issued to drivers.

Logistics Officer

Double C Investments Limited
05.2022 - 06.2023
  • Plan and coordinate trucking schedules to ensure timely and efficient deliveries.
  • Collaborate with drivers, dispatchers, and warehouse teams to optimize routes and minimize delivery times.
  • Monitor and track shipments, providing real-time updates to relevant parties.
  • Oversee inventory levels and ensure accurate record-keeping.
  • Collaborate with warehouse staff to maintain optimal stock levels, reducing shortages and overages.
  • Implement and maintain inventory control procedures.
  • Act as a liaison between drivers, warehouse personnel, and customers.
  • Provide clear and timely communication regarding delivery status, delays, and other relevant information.
  • Address customer inquiries and concerns in a professional and efficient manner.
  • Ensure compliance with transportation regulations and company policies.
  • Maintain accurate and up-to-date documentation, including shipping records, invoices, and delivery confirmations.
  • Assist in the preparation of necessary documentation for customs and regulatory purposes.
  • Identify and address logistical challenges promptly and efficiently.
  • Collaborate with internal teams to develop solutions for any operational issues.
  • Implement preventive measures to minimize potential disruptions.
  • Work towards optimizing transportation costs without compromising on service quality.
  • Identify opportunities for efficiency improvements and cost-saving initiatives.

Warehouse and Logistics Officer

Curechem Zambia Limited
11.2019 - 12.2021
  • Maintain accurate records of all incoming and outgoing chemical products.
  • Implement and oversee a systematic inventory control system.
  • Regularly conduct stock audits and reconcile any discrepancies.
  • Ensure the safe and proper storage of chemical products.
  • Organize warehouse space to optimize efficiency and accessibility.
  • Monitor warehouse equipment and coordinate maintenance as needed.
  • Plan and coordinate the transportation of chemical products.
  • Work closely with logistics partners to optimize routes and delivery schedules.
  • Ensure compliance with transportation regulations and safety standards.
  • Implement and maintain quality control measures for incoming and outgoing products.
  • Conduct regular checks to ensure that storage conditions meet safety and regulatory standards.
  • Generate and maintain accurate documentation for all warehouse and logistics activities.
  • Prepare regular reports on inventory levels, delivery performance, and other relevant metrics.
  • Enforce and promote a culture of safety within the warehouse.
  • Stay informed about industry regulations and ensure compliance with relevant standards.
  • Work closely with procurement, sales, and other departments to coordinate logistics and ensure seamless operations.
  • Communicate effectively with internal teams and external partners.

Logistics Assistant

Vicmo Investments Limited
02.2018 - 10.2019
  • Coordinate the scheduling and dispatching of trucks for shipments.
  • Communicate with drivers, shippers, and customers to ensure smooth and timely deliveries.
  • Track and monitor the progress of shipments to ensure on-time delivery.
  • Prepare and maintain accurate records of shipments, including bills of lading, shipping manifests, and delivery confirmations.
  • Verify and ensure that all shipping documentation is complete and in compliance with regulatory requirements.
  • Monitor inventory levels and assist in managing warehouse stock.
  • Coordinate with warehouse staff to ensure the availability of goods for shipment.
  • Communicate with customers to provide updates on shipment status and address any issues or concerns.
  • Respond to inquiries from internal and external stakeholders in a timely and professional manner.
  • Work with the logistics team to optimize delivery routes for efficiency and cost-effectiveness.
  • Assist in identifying opportunities for route and process improvements.
  • Proactively identify and address any issues that may impact the timely delivery of goods.
  • Collaborate with team members to resolve transportation and logistics challenges.
  • Ensure compliance with transportation regulations and company policies.
  • Stay informed about changes in industry regulations and best practices.
  • Utilize logistics software and systems to track shipments, update records, and generate reports.
  • Assist in the implementation and utilization of new logistics technologies.
  • Contract: 1 year

Education

International Diploma - Transport and Logistics

CILT
Lusaka, Zambia
06-2016

Bachelors - Transport and Logistics Management

UOA

Skills

  • Strong understanding of cross-border logistics and SADC/COMESA transport laws
  • Excellent knowledge of customs clearance processes and documentation
  • Proficient in logistics software, GPS tracking systems, and Microsoft Office Suite
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and in a fast-paced environment
  • Strong leadership and people management skills

Affiliations

Member of the Zambia Chartered Institute of Transport and Transport(ZCLIT)

Certification

  • CPD in Transport and Logistics-CILT
  • CPD in Warehouse Management-Online

Additional Information

I have attended conferences on Transport and Logistics both local and abroad, this enables me to interact and exchange notes with industry Leaders in the Transport and Logistics Sector. Some of the events i attended include the Africa Forum on Logistics and Transport Kigali,Rwanda 2023 organized by the Chartered institute of Logistics and Transport-CILT, The Africast Transport Indabas 2021 and 2025.

Timeline

Senior Operations Officer

Interlink Freight Services Limited
09.2023 - Current

Logistics Officer

Double C Investments Limited
05.2022 - 06.2023

Warehouse and Logistics Officer

Curechem Zambia Limited
11.2019 - 12.2021

Logistics Assistant

Vicmo Investments Limited
02.2018 - 10.2019

Bachelors - Transport and Logistics Management

UOA

International Diploma - Transport and Logistics

CILT

References

Available upon request.

HOBBIES

During my spare time i like playing soccer for fitness, Peruse through the current affairs in order to stay updated with the happenings across the globe and i always spare time to read anything logistics to enable stay updated with the happenings in the industry.

Similar Profiles

CREATE PROFILE
MUYUNDA KANDAMA