Mwaba Musonda
Lusaka
Summary
Collaborative Economist with over 5 years of experience at Large Corporations. Results-driven sales professional with proven skills in customer relationship management, market analysis, and contract negotiation. Committed to driving sales growth and enhancing client satisfaction.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Sales Executive
Tiger Wheel and Tyre
Lusaka
09.2025 - Current
- Used cold calling and networking to sell products and services.
- Presented product features and benefits to drive customer interest.
- Developed strong relationships with customers to understand their needs.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Negotiated contracts with clients on behalf of the company.
- Conducted market research to identify emerging trends and opportunities.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Generated reports to summarize sales performance metrics and present findings to management team.
Corporate Sales Representative
Bridgestone EMIA
Kitwe
08.2022 - 09.2025
- Managed key client accounts, fostering strong relationships to drive loyalty.
- Negotiated contracts with clients while ensuring compliance with company policies and procedures.
- Developed sales strategies to enhance market penetration in automotive sector.
- Analyzed customer feedback to improve product offerings and service quality.
- Conducted market research to identify emerging trends and competitive landscape.
- Trained and mentored new sales staff on best practices and product knowledge.
- Coordinated with supply chain teams to ensure timely delivery of products to clients.
- Resolved customer complaints in an efficient manner that minimized negative publicity.
Branch Manager
Dunlop Zambia Ltd
Lusaka
03.2021 - 07.2022
- Implemented branch initiatives to enhance customer service experience.
- Managed daily branch operations and ensured compliance with company policies.
- Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
- Supervised staff performance and facilitated ongoing training sessions.
- Conducted regular meetings to maintain clear communication among team members.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Analyzed competitors and market trends to facilitate business growth.
Education
MBA - Masters in Business Administration
The Copperbelt University
Kitwe01-2026
Degree in Economics
The Copperbelt University
Kitwe, Zambia08-2020
Skills
- Sales strategies
- Customer relationship management
- Contract negotiation
- Market analysis
- Data reporting
- CRM Software
- Sales Software
- Team leadership
- Research Skills
- Problem Solver
- Ability to work under pressure
- Communication Skills
- Active Listening
Languages
English
Proficient (C2)
C2
Cibemba
Native
Native
Nyanja
Intermediate (B1)
B1
Certification
- Certificate in Professional Ethics- Corporate Finance Institute 2022
- Certificate in Excel Fundamentals- Corporate Finance Institute 2022
- Certificate in Budgeting and Forecasting- Corporate Finance Institute 2022
- Certificate in Powerpoints and Pitchbooks- Corporate Finance Institute 2022
- Certificate in Accounting Fundamentals- Corporate Finance Institute 2022
- Certificate in Math for Finance- Corporate Finance Institute 2022
Accomplishments
- Employee of the Year 2021- Dunlop Zambia Ltd
- Over 5 Years Experience in Sales and Marketing
Affiliations
- Construction Volunteer
- Chess
- Swimming
- Table Tennis
- Badminton
- Football
References
- Benny Tshabalala ; Country Manager; Bridgestone EMIA ; btshabalala@cfao.com; 0965511811
- John Mambwe ; Branch Manager; Dunlop Zambia; johnmambwe@yahoo.com; 0950125754
- Getrude Nyirenda; Branch Manager; Bridgestone EMIA; towelagertrude@gmail.com; 0971740057
Timeline
Sales Executive
Tiger Wheel and Tyre
09.2025 - Current
Corporate Sales Representative
Bridgestone EMIA
08.2022 - 09.2025
Branch Manager
Dunlop Zambia Ltd
03.2021 - 07.2022
MBA - Masters in Business Administration
The Copperbelt University
Degree in Economics
The Copperbelt University