Summary
Overview
Work history
Education
Skills
Interests
Languages
Certification
REFERENCES
Timeline
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Mwamba Mutale

Mwamba Mutale

Kitwe,Copperbelt

Summary

Always endeavors to do my best in whatever my hands find to do and whatever field using my gained knowledge, skills and talent, and most of all willing to learn.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Sales agent

GS CASH ADVANCE
Kitwe, Copperbelt
04.2023 - Current
  • Job Description

 Takes part in handling the various salary advance products through conducting consistent promotional and marketing activities

 Takes an active role in calling clients to remind them of payments or any other information that needs spreading

 Establishes strong and lasting relationships with new clients while maintaining and growing strong relationships with existing

 Strives to improve customer satisfaction through excellent customer service

 Identifies and responds to clients needs in good time  Keeps a high level of knowledge about existing products and services and learns about new products and services as they come in

 Anticipates the needs of clients and addresses them accordingly

 Meets with customers to determine their specific needs and wants and makes suggestions as and when it is appropriate

 Visiting clients and potential clients to evaluate needs or promote products and service

American Corner Intern

American Corner
Kitwe, Copperbelt
06.2022 - 04.2023
  • Assist in providing accurate, compelling, timely, and audience-appropriate information about the United States
  • Assist in facilitating English language learning through access to English language speakers, resources, computers, and the Internet
  • Assist in promoting U.S
  • Higher education through EduactionUSA advising by providing international students with accurate, comprehensive, and current guidance on applying to U.S
  • Colleges and universities
  • Assist in fostering people-to-people connections, increase understanding, and build respect with host-country audiences through cultural programs
  • Assist in supporting continued engagement with U.S
  • Government alumni, connecting them to local audiences through alumni programs where credible, local voices can share firsthand information about the United States and
  • American values
  • Greeting American Corner visitors, introducing and directing visitors to correct resources, answering questions, tidying and maintaining the reception area, and providing general administrative and clerical support as needed
  • Participating in American Corner programs and activities before, during, and after events, developing and leading innovative programming, depending upon interest and expertise
  • Assisting with library operations, including shelving, cataloging and helping users find the information they need
  • Assisting with monitoring and maintaining American Corner hardware and software
  • Creating and designing artwork for American Corner events, including invitations, website advertisements, and event decorations, American Corner bulletin board, etc.

Census Enumerator

Zambia Statistics Agency
Kitwe, Copperbelt
08.2022 - 09.2022
  • Collect accurate data from all households and housing units within the
  • Enumeration Area assigned
  • Check all completed questionnaires for errors to ensure that all questions were covered and responses correctly recorded
  • Submit information on filled in questionnaires to the Supervisor for Validation
  • Undertake any other duties as may be assigned by the Supervisor.

Spray Operator

Vector Link - Ministry Of Health
Kawambwa, Luapula
10.2018 - 11.2018
  • Responsible for Indoor Residual Spraying for every household in Kawambwa
  • Ensure that all the chemicals are safely handled and disposed of at all times.

Satellite Depot Officer

Reserve Agency
Luapula, Luapula Province
07.2017 - 10.2017
  • Buy the right quality of maize and other Farm Produces from farmers on behalf of the Zambian Government
  • Insure out cheques to farmers
  • Supervise Loaders and Guards to ensure efficiency and effectiveness
  • Ensure the Number of bags of maize recorded in the books are tallying with the ones stacked
  • Vector-Link, Ministry of Health.

Education

Bachelor of Science - Economics

Copperbelt University
Kitwe, Copperbelt
07.2017 - 11.2021

10-12 -

Kalomo Secondary School
Kalomo, Southern Province
03.2013 - 11.2015

Skills

  • Researcher
  • Data analyst
  • Able to work under pressure
  • Hardworking, honest, self-disciplined, self-motivated, creative and possesses a high
  • Level of integrity
  • Microsoft office, Eviews, SPSS and Stata (computer literate)
  • Leadership and supervision skills
  • Results-oriented with sense of urgency
  • Coaching and influencing others
  • Problem solving
  • Planning and organizing
  • Written and oral communication
  • Interpersonal skills
  • Able to Multitask

Interests

Listening to music Reading novels and any informative material Playing chess and traveling

Languages

English
Upper intermediate

Certification

  • Debt Management, GS Cash Advance Ltd, April 2023 - todate
  • Certificate, American Spaces - June,2022 - April, 2023

REFERENCES

Ms. MASILISO LIBUYA

GS CASH ADVANCE BRANCH MANAGER

MEGA SHOPPING COMPLEX UNIT 5,

KITWE.

MOBILE: +260 974 251 105, +290 963 361 720

masiliso@gscahadvance.co.zm


Ms PAMELA MUTALE,

THE AMERICAN CORNER COORDINATOR

THE COPPERBELT UNIVERSITY

56VR+H22, KITWE

MOBILE: +260 966 538 687

pkmutale@gmail.com


MR KAPAMBWE MWAMBA, LECTURER

SCHOOL OF HUMANITIES AND SOCIAL SCIENCES

THE COPPERBELT UNIVERSITY

P.O BOX 21692, JAMBO DRIVE, RIVERSIDE

KITWE.

MOBILE: +260 760 078 857

kapambwemwamba@gmail.com

Timeline

Sales agent

GS CASH ADVANCE
04.2023 - Current

Census Enumerator

Zambia Statistics Agency
08.2022 - 09.2022

American Corner Intern

American Corner
06.2022 - 04.2023

Spray Operator

Vector Link - Ministry Of Health
10.2018 - 11.2018

Bachelor of Science - Economics

Copperbelt University
07.2017 - 11.2021

Satellite Depot Officer

Reserve Agency
07.2017 - 10.2017

10-12 -

Kalomo Secondary School
03.2013 - 11.2015
Mwamba Mutale