MWANGALA NAWA GEORGE
Kitwe,Zambia
Summary
Results-driven Sales manager with a skillset for building robust client relationships and driving sales growth. Successfully led teams to exceed revenue targets by implementing strategic initiatives and fostering collaborative environments. Known for turning underperforming regions into top-performing ones through innovative solutions and hands-on leadership.
Knowledgeable about sales strategies and customer relationship management. Excellent negotiating and communication skills, as well as a talent for establishing and preserving relationships with clients. Ready to use and develop problem-solving, leadership, and strategic planning skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Retail Territory Manager
Rubis Energy Zambia
Kitwe, Zambia
2022.05 - 2026.02
- Supervised a multi-location territory comprising nine service stations, ensuring seamless sales performance, operational efficiency, and exceptional customer service delivery
- Consistently exceeded 100% of sales targets, driving sustained revenue growth across assigned regions
- Coached, mentored, and directed station teams to uphold high productivity and exemplary service standards
- Managed dealer and customer accounts, performing reconciliations and maintaining zero outstanding balances
- Devised and executed local sales and marketing strategies to enhance customer retention and elevate brand visibility
- Nurtured strong relationships with dealers, suppliers, and service providers to facilitate smooth operations
- Ensured compliance with company policies, safety protocols, and established operational procedures
- Monitored competitor activities, adjusting strategies accordingly.
- Negotiated contracts and deals for long-term business partnerships.
- Conducted market research to identify potential clients.
Education
Bachelor of Science - Civil Engineering
The Copperbelt University
Kitwe, Zambia 2016.01 - 2021.01
Skills
- Sales & Commercial Management
- Territory & Account Management
- Sales Strategy & Target Achievement
- Client Relationship Management
- Contract & Vendor Negotiation
- Operations & Leadership
- Team Leadership & Training
- Operational Planning & Execution
- Performance Monitoring & Reporting
- Customer Service Excellence
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Sales Tools & CRM Software
- Leadership
- Team Management
- Customer Service
- Communication
- Negotiation
Certification
- Customer Service Excellence
- Sales & Marketing Strategy
- Retail Territory Management
- Leadership & Team Management
Languages
English
Bemba
References
References available upon request.
Timeline
Retail Territory Manager
Rubis Energy Zambia
2022.05 - 2026.02
Bachelor of Science - Civil Engineering
The Copperbelt University
2016.01 - 2021.01