Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
Provided professional consultation services on drug therapy options for patients.
Managed pharmaceutical operations, driving and reaching sales targets within the first month of operations.
Set up niche pharmaceutical services trusted by the local community.
Ensured the ethical sourcing of safe and quality medicines
Company Pharmacist
Mundala Pharmaceuticals
Lusaka
11.2023 - 08.2024
Advised on good warehousing and distribution practices and handle all regulatory and compliance affairs for a private pharmaceutical company
Efficiently handle all regulatory matters with ZAMRA, including import and export permits
Implemented a comprehensive set of Standard Operating Procedures (SOPs) to streamline and enhance the management of pharmaceuticals and optimize customer relationship management within the organization, these SOPs serve as a robust framework for the handling, storage, distribution, and disposal of pharmaceutical products, ensuring adherence to regulatory requirements and best practices in the industry
Spearheaded discussions with international manufacturers negotiating and explaining importation regulations
Company Pharmacist
mPharma Pharmaceuticals
Lusaka, Zambia
02.2022 - 10.2023
This was an additional internal consultant role
Ensured regulatory and Pharmaceutical Compliance of the company and pharmacies on board.
Was the key contact person with ZAMRA on all regulatory matters
Teaching and Supervising Pharmacist interns
Reviewed dossiers for Market Authorisation submission
Senior Customer Service Associate
mPharma
Lusaka
07.2018 - 08.2023
Handled effectively, communication reports to all company stake holders.
Managed inventory levels through monthly stock counts and stock rotations among pharmacies on the network
Discussed alternative brands with patients to maintain a balance between their finance and therapy.
Offered special sourcing for niche drugs like anti cancer medications including talking to international manufacturers and shipping on behalf of patients
Took part in demand planning and forecasting of Inventory needs of all retail pharmacies on the network
Order management; including receiving orders, processing them and preparing them for dispatch.
Effectively handled controlled drugs including narcotics.
Pharmacist (Volunteer)
Ministry of Health (University Teaching Hospital)
Lusaka
06.2021 - 02.2022
Took on more than 8 months of voluntary work with the Ministry of Health Zambia during the covid pandemic
Compounded, packaged, labeled and dispensed medications.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Provided Clinical Pharmacy Care to In Patients, ensuring that their therapy is optimized.
Global Health Corps Fellow
Global Health Corps/mPharma
Lusaka
06.2018 - 08.2019
I was awarded a prestigious fellowship for young leaders in Public Health by Global Health Corps. The fellowship equips young leaders to handle community health needs
Developed training tools and advocated on Equal access to safe and Quality Medicines for all
Carried out a Blood Drive to promote blood donations on world blood donor day- 2019
Took part in community building projects
District Pharmacist
The Global Fund/ Ministry of health
Swakopmund
02.2017 - 01.2018
Managed the logistics of pharmaceutical products in the district, ensuring timely and efficient delivery of essential medicines and supplies
Dispensed prescriptions while providing patient education on correct medicine usage
Participated in the national health policy reviews and amendments
Secretary of the therapeutics committee, which was responsible for reviewing standard treatment guidelines and the hospital formulary periodically to promote rational use of medicines and improve quality of care
Supervisor of all Pharmacy staff at the district Hospital
Education
MBA - Business Administration
University of Lusaka
Lusaka
04.2024
Certificate in Project Management -
Harvard Business School
08.2021
Certificate in Communicating For Impact -
Mckinsey Academy
08.2021
Bachelor of Science - Pharmacy
University Of Namibia
Namibia
11.2015
High School Diploma -
Hillcrest National Technical High School
Livingstone, Lusaka
11.2010
Skills
Exemplary communication skills
Team-oriented and dependable
Microsoft Office Proficiency
Project Management
Leadership
Strategic Planning
Certification
HPCZ FULL LICENSE
Accomplishments
MPharma Outstanding Employee - 2021 and 22
Global Health Corps Fellowship Offer 2018/19
Overall Best Graduating Student for the Pharmacy class of 2015
Fully registered with the Health Professions Council of Zambia (HPCZ)
References
Angel Chelwa, Chief of Operations, Healthy Learners, chelwaa@gmail.com
Derrick Sakala, Supply Chain Lead Zambia, mPharma, derricksakala@mpharma.com
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