Constance Kasase
HRBP
Lusaka
Summary
I am a dynamic and dedicated professional with a diploma in Human Resources Management from Kabwe Trades Training Institute. With a strong background in the hospitality service industry, I excel in fostering positive interpersonal relationships and effective people interaction. Equipped with comprehensive knowledge in human resource management, I am adept at seamlessly integrating into diverse work environments and contributing valuable expertise. Committed to enhancing organizational success through strategic practices, I am poised to add significant value as a trained personnel.
Overview
9
9
years of professional experience
Work History
Loans support Officer (Internship)
Natsave Bank
01.2023 - 01.2024
- Managed customer calls, made appointments for loan applications, and documented contact details.
- Facilitated customer loan eligibility notifications, including loan assessments and credit bureau checks.
- Assisted customers with filling out loan application forms.
- Recorded and updated the loans register daily for supervisor review and approval.
- Marketed and sold bank products and services during outreach campaigns.
- Ensured customer satisfaction through quality service delivery.
- Guided customers courteously about bank processes.
Sales Supervisor
Sandton City Entertainments
01.2015 - 12.2015
- Managed customer calls, reservations, and bookings for service tables.
- Computed sales prices, processed cash or credit payments.
- Supervised arrangements and displayed merchandise to promote sales.
- Balanced sales, managed cash registers, and made deposits.
- Supervised inventory stocks and requisitions for new stock.
- Maintained knowledge of current sales and promotions.
Education
Diploma - Human Resources
Kabwe Trades Training Institute
Kabwe12-2020
Senior Secondary Certificate -
Raphael Kombe Girls Secondary School
12.2013
Junior Secondary Certificate -
Angelina Tembo Girls Secondary School
12.2010
Grade 7 Certificate -
Lukanga Primary School
12.2008
Skills
- Strong interpersonal relationships and people interaction skills
- Knowledgeable in human resource management
- Ability to fit into a work environment and add value as a trained human resource personnel
- Customer service and sales expertise
Personal Information
Date of Birth: 03/21/95
Timeline
Loans support Officer (Internship)
Natsave Bank
01.2023 - 01.2024
Sales Supervisor
Sandton City Entertainments
01.2015 - 12.2015
Grade 7 Certificate -
Lukanga Primary School
Diploma - Human Resources
Kabwe Trades Training Institute
Senior Secondary Certificate -
Raphael Kombe Girls Secondary School
Junior Secondary Certificate -
Angelina Tembo Girls Secondary School
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