With a strong foundation in Engineering training coupled with attributes such as an organized personality, Innate Problem-solver, Quick learner, Leadership, Mathematical & Analytical Ability, Effective Communication, Excellent in independent and team work, Co-operative and Professional Personality, Alert and Awareness and Honesty, I have become a seasoned banker with 18 years of experience. I am a dynamic individual whose able to adapt in numerous industries. I am passionate about hard work and results oriented. Currently persuing an MBA in Finance in order to enhance my skills & leadership abilities. Performance-oriented Sales Leader offering exceptional record of achievement over 20 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Sales Manager - Retail & Digital Sales
ATLASMARA BANK ZAMBIA
06.2022 - 05.2024
Establishing and expanding the bank's customer base through marketing and presentation of the banks holistic Workplace Banking offering that enables customers to save, transact, insure and borrow
Increasing business opportunities through various routes to market e.g
Partnerships
To develop and drive the retail & digital bank's sales strategy execution across all customer segments and channels
Implementing differentiated sales models
Growing the retail customer base
Grow Mobile Money customer base
Growing the agent network base
Growing the micro merchant network base
Identify and take ownership of generating sales opportunities through various events and marketing efforts
Create alliances with banking and nonbanking partners to exploit sales opportunities
Seek out new opportunities and expand and enhances existing opportunities to build and manage the pipeline in specialty areas
Establish a professional, working, and consultative, relationship with the alliance/partners, by developing a core understanding of the unique business needs of the alliance and partners within their industry
Build and maintain mutually agreed upon business plans with key partners
Ramping up the alliance signups as per strategic goals
Constantly scan the market to acquire new alliances
Ensure timely payments of loan instalments in order to maintain performance of the book within triggers i.e
Pre -NPL
Country Head of Global Markets & Treasury
ATLASMARA BANK ZAMBIA
06.2016 - 06.2022
To drive global markets marketing activities towards attainment of the financial targets
To put a strategy in place for increasing the Bank's Share of existing client's business (both FX and Money Market) and for enlarging the current portfolio of clients
To devise systems whereby results of the marketing efforts are reviewed periodically for other team members, and reconciled against targets
To increase new products and initiatives in the market place with the object of improving profitability
Oversee proposals in order to review the Bank Group's investment management framework, financial policies and procedures
Review and comment on proposals from other divisions to ensure alignment with the overall objectives of the Bank
Provide leadership in maintaining and managing professional relationships with the bank's clients, retail, business banking and corporate clients, investment community; represent the Bank at conferences
Oversee capacity building in Foreign Exchange Markets, Money Markets and risk management; oversee compliance from the Regulators
Develop and lead the Bank's work program and be responsible for the attainment of the relevant key performance indicators
To drive all Risk Management Products of the Bank such as Interest Rate Derivatives, Commodity Derivatives and Secondary Market Bond Sales
To conduct presentations to existing and potential customers in order to increase awareness of the Treasury products and to build relationships
To set up new revenue streams by exploring new market niches and selectively introducing new products
To set up a clear and coherent marketing plan
To set up an aggressive calling plan across existing and potential clients
To monitor business performance on an ongoing business vis-à-vis budget and take proactive measures to achieve it
To conduct a competition, scan periodically to determine the Bank's standing in the market place and communicate it to Head of Global Markets
To work closely with Corporate and Retail Banking teams with a view to expanding Treasury franchise
To ensure Daily market watch are sent to the Bank's Clients regularly on all platforms and the quality of information/analysis conveyed reflects the Group's standard
To ensure necessary steps are taken to address regulatory and internal control guidelines
To cross sell Banking products to the customer base
Ensure that controls and monitoring plans provided are adequate, practical and appropriate for global markets and also to manage the resolution of any compliance breaches or exceptions highlighted by the business monitoring performed within Treasury
Ensuring to remain alert to the risk of money laundering and assist in the Bank's efforts in combating it by adhering to the key principles in relation to.
Assistant Vice President Treasury Sales
BARCLAYS BANK ZAMBIA PLC
05.2013 - 05.2016
Developed the Fixed income book for Barclays Bank Zambia
Introduced Risk Management products from plain vanilla and closed their first ever Interest Rate Swap on a USD300M Deal
Was in charge of training Barclays Bank Zambia staff on non-vanilla products in order to upskill the bank with non-vanilla products
To set up new revenue streams by exploring new market niches and selectively introducing new products
To set up a clear and coherent marketing plan
To set up an aggressive calling plan across existing and potential clients
To ensure that the clients of the Bank are serviced efficiently by quick quotation of rates, quality inputs on the markets and regular contact on telephone etc
Maintain a portfolio of clients to service for their Treasury needs
Development of the public sector portfolio
To ensure Daily market watch are sent to the Bank's Clients regularly on all platforms and the quality of information/analysis conveyed reflects the Group's standard
To ensure necessary steps are taken to address regulatory and internal control guidelines
To manage an exclusive list of clients
To cross sell Banking products to the customer base
Identifying your customer
Knowing your customer
Safeguarding records and not disclosing suspicions to customers
Ensuring that I am adequately trained in combating money laundering
Achieve the set revenue targets
Preparation of Sales Pitch to both existing and potential clients
Making client visits throughout the country and producing call reports
Providing input into the overall sales strategy of the bank.
Associate Director Financial Markets Sales
STANDARD CHARTERED BANK ZAMBIA
03.2010 - 04.2013
To drive global markets marketing activities towards attainment of the financial targets
To put a strategy in place for increasing the Bank's Share of existing clients business (both FX and Money Market) and for enlarging the current portfolio of clients
To devise systems whereby results of the marketing efforts are reviewed periodically for other team members, and reconciled against targets
To increase new products and initiatives in the market place with the object of improving profitability
To drive all Risk Management Products of the Bank such as Interest Rate Derivatives, Commodity Derivatives and Secondary Market Bond Sales
To conduct presentations to existing and potential customers in order to increase awareness of the Treasury products and to build relationships
To set up new revenue streams by exploring new market niches and selectively introducing new products
To set up a clear and coherent marketing plan.
President
ACI THE FINANCIAL MARKETS ASSOCIATION OF ZAMBIA
01.2010 - 01.2013
Headed ACI Zambia for 6 years
Drove the ACI International Agenda in Zambia and represented the Association both locally and internationally
Sat on the ACI World Council, the Bank of Zambia quarterly Treasurer's meetings and the Bond Traders Committee in Zambia
Provided ACI Dealing and Operations Certificate training, Derivatives Training, Dealing Simulation training, Money Markets training and all relevant training to Treasury professionals in Zambia
Worked closely with Commercial Bank Treasurers to ensure that all treasury professionals were adequately trained and executed their duties in an ethical and professional manner whilst adhering to the Dealers Code of Conduct and Model Code
Audited Commercial Banks Treasuries training records to ensure that all practicing dealers were fully ACI certified
Resolution of disputes that arose from the Interbank trade and punishing erring dealers
Developed of the Zambian Financial Markets by implementing projects such as the Lusaka Interbank Offered Rates, LUSIBOR and the enforceability of the International Swaps and Derivatives Association Agreements (ISDA) in Zambia
Monitored the key drivers of the Financial Markets in Zambia namely; i
The Exchange Rate of the Zambian Kwacha, ZMW against major currencies ii
Local and Foreign Currency Liquidity iii
Government Paper iv
Monetary Policy Rate (MPC)
And arranged for emergency stakeholders' meetings during adverse movements in order to study the causes, the impact and came up with a market wide position
Recommended the necessary changes in the policy to the Bank of Zambia to ensure stability in the financial markets
Addressed the media and answered all media queries on the Financial Markets in Zambia
Collaborated with other professional organizations on all matters concerning the Financial Markets in Zambia.
Corporate Sales Dealer
STANDARD CHARTERED BANK ZAMBIA
05.2007 - 03.2010
Financial Markets Unit Operational Risk Manager
STANDARD CHARTERED BANK ZAMBIA
10.2006 - 04.2007
International Graduate
STANDARD CHARTERED BANK ZAMBIA
08.2004 - 09.2006
Education
Currently pursuing a Master's of Business Administration Degree -
ZCAS UNIVERSITY
Grade 12 School Certificate -
MPELEMBE SECONDARY SCHOOL
Bachelor Of Engineering - Civil And Environmental Engineering
THE UNIVERSITY OF ZAMBIA
06.2004
Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Typing
Ability to research on and understand International & Local Monetary Policies
Strategic Planning
Implementation for growth and advancement
Strong networking with ability to create networks from the scratch
Sales Leadership
Customer Service
Business development and planning
Sales expertise
Deal Closing
Business Development
Relationship selling
Account development
Training and mentoring
Account Management
Territory expansion
Lead Generation
Project Management
Contract Negotiations
Operations
Sales initiatives and techniques
Partnership Development
Sales Tracking
Analytical Thinking
Competitive Analysis
Sales Lifecycle Management
Competitor Analysis
Certification
2008, ACI DEALING CERTIFICATE, Awarded with Merit
Skills Attributes
Good Negotiation Skills
Numerical Skills
Team Building
Management Skills
Excellent Communication and Interpersonal Skills
Strong Leadership
Fast learner
References
MR. MUCHINDU LOMBE, STANDARD CHARTERED BANK ZAMBIA PLC, Head of Global Markets, +260-968-478054, MUCHINDU.Lombe@sc.com
MR. STANLEY TAMELE, ABSA BANK ZAMBIA, Director Treasury Markets, +260-977-415301, StanleyKaweme.Tamele@absa.africa
MS. MWAKA KOPAKOPA, ACI THE FINANCIAL ASSOCIATION OF ZAMBIA, President, +260-979-477354, mwaka.kopakopa@ubagroup.com
Timeline
Regional Sales Manager - Retail & Digital Sales
ATLASMARA BANK ZAMBIA
06.2022 - 05.2024
Country Head of Global Markets & Treasury
ATLASMARA BANK ZAMBIA
06.2016 - 06.2022
Assistant Vice President Treasury Sales
BARCLAYS BANK ZAMBIA PLC
05.2013 - 05.2016
Associate Director Financial Markets Sales
STANDARD CHARTERED BANK ZAMBIA
03.2010 - 04.2013
President
ACI THE FINANCIAL MARKETS ASSOCIATION OF ZAMBIA
01.2010 - 01.2013
Corporate Sales Dealer
STANDARD CHARTERED BANK ZAMBIA
05.2007 - 03.2010
Financial Markets Unit Operational Risk Manager
STANDARD CHARTERED BANK ZAMBIA
10.2006 - 04.2007
International Graduate
STANDARD CHARTERED BANK ZAMBIA
08.2004 - 09.2006
Currently pursuing a Master's of Business Administration Degree -
ZCAS UNIVERSITY
Grade 12 School Certificate -
MPELEMBE SECONDARY SCHOOL
Bachelor Of Engineering - Civil And Environmental Engineering