Mwape Masase
Lusaka
Summary
Dedicated Business professional with experience in fast-paced office settings. Hardworking team player with expertise in completing various Buisiness tasks and offering staff support. Responsible, punctual and productive when working with little to no supervision. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges and career growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Zambian Tool Hire
02.2014 - 11.2015
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Prepared and edited documents to produce precise, accurate and professional communication.
Front Desk Receptionist
BEE GEES HAIR SPA
04.2018 - 02.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for clients.
- Maintained files and records by implementing effective filing systems that boosted efficiency in records management.
- Resolved customer problems and complaints.
Education
BBA - Business Administration And Economics
NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION
Lusaka2022
GENERAL CERTIFICATE OF EDUCATION -
GOSPEL OUTREACH CHRISTIAN ACADEMY
Lusaka2011
Grade 12 -
Skills
- Microsoft Office suite
- Document Scanning
- Accounting Support
- Team collaboration
- Organizational skills
- Meeting planning
- Time management
- Data Entry
- Customer Engagement
- File Organization
- Human Resources
- Operations Management
Certification
AVAILAIBLE ON REQUEST
Timeline
Front Desk Receptionist
BEE GEES HAIR SPA
04.2018 - 02.2020
Office Assistant
Zambian Tool Hire
02.2014 - 11.2015
BBA - Business Administration And Economics
NATIONAL INSTITUTE OF PUBLIC ADMINISTRATION
GENERAL CERTIFICATE OF EDUCATION -
GOSPEL OUTREACH CHRISTIAN ACADEMY
Grade 12 -
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