Experienced in strategic communications, professional with expertise in effective social media brand management. Strong background in graphic design, specializing in building positive public influence on brand image through impactful human interest writing approaches. Excels in offering innovative ways to promote organizational brand image by implementing strategic communication strategies.
Overview
17
17
years of professional experience
Work History
Communications Officer
CARITAS Zambia
07.2023 - Current
Initiated the utilization of infographic materials in communications campaigns using the Canva design software
Initiated CCMG news bulletin, highlighting project success stories and project programming outlook
Continuous monitoring of industry trends to identify opportunities for increased public relations activities
Research current best practices in the area of corporate communications
Managing the development of visibility materials such as brochures, flyers, posters and digital content
Developed and implemented communication strategies to ensure effective internal and external communications
Communications Assistant
People In Need
10.2021 - 12.2022
Initiated and implemented communications strategy for the organization
Initiated quarterly newsletter, highlighting success stories and programming activities for the organization
Effective management of social media pages, increasing the organization's page reach
Management of graphic materials for the organization, designed posters and flyers for the Mama info campaign project
Coordinated events related to public relations initiatives
Performed quality assurance checks on all outgoing communications materials before distribution
Maintained records of communication activities including media coverage
Effectively released press statements that received coverage for the organization
Organized interviews for the country director and other project staff
BUSINESS REPORTER
ZAMBIA DAILY Mail Newspaper
07.2018 - 09.2019
Business, Agricultural and financial news
Reported vital business news by gathering information from relevant sources
Simplified complex business information by translating business terminology into understandable language
Analyzed business and economic trends to provide audiences with financial outlooks
Kept abreast of most updated business information to deliver quality reporting
Provided coverage of diverse business topics by interviewing experts in average
Cultivated relationships with sources and key figures to reliably produce top-notch news coverage
Met deadlines with reliable, in-depth news coverage
DOCUMENT CONTROLLER
Centre for Infectious Diseases Research in Zambia (CIDRZ)
04.2013 - 07.2015
Communication of policies and organization programs
Managing employee records and personnel files
Drafting management meeting minutes
Orienting new personnel to the organization
Filling of documents in an orderly, secure and traceable manner for easy access by authorized personnel
Maintaining an archive of obsolete documents and creating of an index for their location
Training of new employees in safety awareness and orientation programs
Binding of documents for safer preservation
Receiving requests to review operating policies and other documents from all departments
Assigning personnel to write up and review policies, documents and operating procedures within specified timelines
Control of documents through the issuance of Quality control numbers
Ensure documents and policies are sent to the director for Quality assurance review in specified timelines
Make controlled copies of approved documents available at all work stations
Removal of obsolete documents from all workstations
Monitoring personnel reading of new documents and annual reviews
Controlling all documentation of internal and external source
Archiving of obsolete documents and creating index of their location
Data entry for validations, and quality control analyses
Organized technical documents, digital records and business correspondence for each project, program or department
Laboratory Research Assistant
CIDRZ
01.2011 - 04.2013
Capturing patient data into the Laboratory management system
Ensure accurate entry of data for all categories of samples received at the laboratory
Ensuring that all specimens and documentation are accounted for from pre analytic to the analytic stage
JOURNALIST
THE Post Newspapers ltd
01.2009 - 04.2010
Publication of articles for the Educational Post
Interviewed sources, contacts and leads to gather information for stories
Performed extensive research to back up stories
Developed and pursued stories independently and for assignment, covering range of topics and events
Wrote and produced compelling investigative and human interest stories
Created tightly written news stories crafted from reliable sources
JOURNALIST
Zambia National Broadcasting corporation
01.2008 - 01.2009
Interviewed sources, contacts and leads to gather information for stories
Completed research and checked facts to maintain high standard of journalistic integrity
Created tightly written news stories crafted from reliable sources
Cultivated relationships with sources and key figures in local area to reliably produce top-notch news coverage
Education
Master of Science - Corporate Communications Management
University of Zambia
Lusaka
Diploma - Project Management
International Business Management Institute
Berlin
09.2021
Bachelor of Arts - Psychology and Public Administration
UNIVERSITY OF ZAMBIa
Lusaka
05.2021
Diploma - Journalism And Public Relations
Zambia Institute of Mass Communications
Lusaka
12.2007
Skills
Building and implementing effective communications strategies
Creating effective community engagement campaigns for social behavior change
Story pitching
Media contacts management
Event coordination
Active listening
Professional report writing
Analysing and management of social media
Providing periodic content analysis reports of social media performance
Proficient in preparation of infographic materials preparation
Languages
English
Timeline
Communications Officer
CARITAS Zambia
07.2023 - Current
Communications Assistant
People In Need
10.2021 - 12.2022
BUSINESS REPORTER
ZAMBIA DAILY Mail Newspaper
07.2018 - 09.2019
DOCUMENT CONTROLLER
Centre for Infectious Diseases Research in Zambia (CIDRZ)
04.2013 - 07.2015
Laboratory Research Assistant
CIDRZ
01.2011 - 04.2013
JOURNALIST
THE Post Newspapers ltd
01.2009 - 04.2010
JOURNALIST
Zambia National Broadcasting corporation
01.2008 - 01.2009
Master of Science - Corporate Communications Management
University of Zambia
Diploma - Project Management
International Business Management Institute
Bachelor of Arts - Psychology and Public Administration
UNIVERSITY OF ZAMBIa
Diploma - Journalism And Public Relations
Zambia Institute of Mass Communications
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