Nalucha Kaunda
Kitwe,Zambia
Summary
Bilingual fleet manager with expertise in budget control and safety compliance. Proven record of mentoring drivers to optimize performance, leading to significant cost reductions. Effective in task prioritization, issue resolution, and fleet maintenance. A reliable professional with positive attitude and dedication to deliver quality in all operational activities and displaying articulate communication skills and effectively partnering with management teams.
Overview
5
5
years of professional experience
Work History
Fleet Manager
Alistair Group
Lusaka, Zambia
02.2023 - 09.2024
- Successfully created a diverse range of tracking reports, accident reports, and other necessary documentation
- Ensured timely clearance of ports for trucks by streamlining protocols for loading, unloading, and border crossings
- Ensured timely processing of driver reimbursements through diligent expense reporting
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Collaborated with human resources to manage driver recruitment, training, and performance evaluations.
- Analyzed route efficiency and implemented changes to reduce fuel consumption and improve delivery times.
- Conducted regular training sessions for drivers on safe driving practices and company policies.
- Developed emergency response plans for vehicle breakdowns and accidents to minimize downtime.
- Managed insurance policies and claims for the fleet, minimizing risks and financial exposure.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
- Communicated with upper management and drivers to build lasting relationships.
- Delivered driver training programs to ensure compliance with company policies and procedures.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
In-Land Supervisor
Sun Line Logistics
Chambishi, Zambia
11.2022 - 02.2023
- Managed seamless transportation process from start to finish
- Ensured effective communication through preparation and presentation of staff reports
- Arranged and managed all required logistics for shipments
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Trained new employees on company policies, job duties, and performance expectations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Logistics Officer
Sunline Logistics
Chambishi, Zambia
10.2021 - 11.2022
- Coordinated all aspects of shipping from booking to delivery adherence
- Generated comprehensive reports on the progress of inland and ocean freight shipments for client review
- Coordinated and monitored supply chain operations to ensure timely delivery of goods.
- Identified areas for improvement in the logistics process, such as cost reduction and enhanced customer service.
- Maintained accurate records and documentation related to shipping activities.
- Ensured compliance with all applicable regulations and laws concerning transportation, storage, and safety of goods.
- Established relationships with vendors, carriers, and other stakeholders in the logistics industry.
- Created reports detailing key performance indicators related to logistics operations.
- Planned shipments according to customers' needs and specifications.
- Reviewed invoices from suppliers, carriers, and other parties involved in the logistical process.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Senior Fleet Manager
Alistair Group
Lusaka, Lusaka
10.2024 - Current
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Maintained accurate driver information for delivery scheduling.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Data Entry Clerk
Sun Line Logistics
Chambishi, Zambia
06.2021 - 10.2021
- Performed the task of sorting through source documents and user inputs to compile relevant data onto a remote electronic computer database. Ensured quality control by meticulously checking for errors, rectifying inaccuracies, and removing extraneous information.
- Ensured accurate recording of analyzed data for future use
- Enhanced accuracy and authenticity through identification, resolution and documentation of data issues observed during physical verification with source documents
- Reviewed and verified data for accuracy and completeness before entering into the database.
- Performed general office duties such as filing, typing, copying, scanning documents.
- Updated existing data records and deleted unnecessary files.
- Compiled weekly, monthly, quarterly reports based on collected data entries.
- Provided support to end users related to data entry issues and queries.
- Ensured that all paperwork was accurately sorted and organized post-data entry to aid with data tracking processes
- Ensured timely service by effectively managing maintenance schedules.
Sales Agent
Vital Beverages
Kitwe, Zambia
08.2019 - 06.2020
- Provided exceptional support to existing customers resulting in increased loyalty and repeat business
- Drove accurate inventory management during all sales activities. Actively pursued new customer relationships to meet sales targets.
- Delivered actionable information to management by tracking customer needs, problems, interests, competitive activities
- Enhance knowledge of current best practices in promotions while actively seeking feedback to continually refine skills, fostering teamwork within the department as well as cross-functionally in driving sales growth
- Conducted market research to identify potential customers and their needs.
- Developed relationships with customers by providing excellent customer service.
- Created presentations and proposals for prospective clients.
- Attended meetings with current and prospective customers to discuss their business needs.
- Analyzed data to identify trends in customer behavior and preferences.
- Resolved customer complaints promptly and effectively.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Education
Bachelor of Science - Production and Operations Management
Copperbelt University
01.2020
Senior Secondary School Certificate -
Kalulushi Secondary School
01.2012
Skills
- Problem-Solving
- Decision Making
- Expense Tracking
- MS Office Suite
- Fleet monitoring
- Cost Control
- Vehicle Maintenance
- Fleet Management
- Transportation Regulations
- GPS Navigation
- Operational Efficiency
Mobilenumbers
- +260964924816
- +260974984755
References
- Mr. Reagan Mumba,Project Manager, Sunline International Logistics Company LTD, +260762220666, reagan.zam@sun-line.cn
- Chola Mwansa
Senior Fleet Manager, Alistair Logistics
+260 (0) 968 100 403
chola.mwansa@alistairgroup.com - Stern Sambwe
Managed Fleets Lead, Alistair Logistics
+260 (0) 761 100 043
stern.sambwe@alistairgroup.com
Languages
English, Bemba & Nyanja
First Language
Timeline
Senior Fleet Manager
Alistair Group
10.2024 - Current
Fleet Manager
Alistair Group
02.2023 - 09.2024
In-Land Supervisor
Sun Line Logistics
11.2022 - 02.2023
Logistics Officer
Sunline Logistics
10.2021 - 11.2022
Data Entry Clerk
Sun Line Logistics
06.2021 - 10.2021
Sales Agent
Vital Beverages
08.2019 - 06.2020
Bachelor of Science - Production and Operations Management
Copperbelt University
Senior Secondary School Certificate -
Kalulushi Secondary School
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