Namboo Katundu
Lusaka
Summary
I am a Human Resources Manager specializing in policy and staff development. Throughout my career, I have successfully created and implemented robust policies and procedures that support operational management and enhance staff wellbeing. My strong communication and interpersonal skills enable me to build and maintain professional relationships with all employees. As a leader, I excel in motivating and mentoring teams to achieve both personal and professional goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head - Human Capital & Development
Fibrecom Limited
08.2023 - Current
- Collaborates with Management to provide strategic direction and leadership in aligning HR strategies with the organization's overall business goals and objectives.
- Provide expertise to all departments regarding all HR functions and matters related to recruitment and selection, performance management, training and development, employee relations and compensation in line with corporate objectives
- Partner with functional heads to ensure that people management in all departments is successfully carried out i.e
- The process of talent development through coaching/mentoring by managers, motivating and directing employees to optimize workplace productivity and promoting professional growth
- Ensures effective human resource development and training functions in order to facilitate staff development and enhance staff performance; Ensures timely provision of administrative and logistical support services in order to facilitate efficient and effective operations; Ensure that subordinates are competent to deliver their performance commitments by arranging necessary training and assisting them in the implementation of the development plans
- Ensures regular monitoring and evaluation of management and development programmes in order to facilitate the implementation of appropriate interventions
- Developing and managing compensation and benefits strategies to attract and retain top talent while ensuring competitiveness in the market Ensuring the organisation complies with labour laws, regulations and ethical standards Devise and implement a sound disciplinary code of conduct in the organization in order to improve the behavior and performance of the workforce
- Provide updates on human resources matters prepared and submitted to Management and the Board according to prescribed requirements Submit accurate and timely monthly, quarterly and ad hoc reports pertaining to HR operations in order to keep management informed on all human capital matters and interventions
- Mediating and resolving conflicts between employees or between employees and the organisation
- Staying informed about labour laws and regulations to ensure that the HR policies and procedure are updated in line with the existing legislation and best practices
- Submit accurate weekly, monthly, and quarterly reports pertaining to HR operations to keep Management informed on all human capital matters.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
HR Coordinator - Learning and Development
Maamba Collieries
03.2023 - 07.2023
- Responsible for defining and implementing Learning and Development strategies for the Mine and Power Plant, ensuring that all activities are aligned with organisational business needs
- Key Result Areas: Supervises the implementation of staff development programmes and ensures talent development, succession planning and management
- Provides support and direction in designing learning solutions and sourcing venders required to meet identified needs
- Evaluates strategic and annual plans, performance appraisal results and liaise with business units to identify training needs Identifying talented employees and managing their career progression through the talent pipeline Coordinates on-boarding of staff to support the learning process of new employees and ensure adaptation Assist in building leadership capacity, ensuring that the Mine identifies potential successors for key leadership roles, working to ensure that they are assisted to perform well and to grow their capacity through initiating and implementing various development initiatives
- Responsible for preparation of the annual training calendar/plan Provides advice on suitable training interventions to functional and line managers Monitors and maintains processes and measures for determining the impact of training activities, to support required reports and analytics as required to aid decision making
- Supporting the development of the staff to ensure their skills and knowledge are sufficient to fulfil their roles Assist in the recruitment and selection processes, including creating and updating job descriptions, and providing accurate and timely advice throughout the recruitment and selection process.
Human Resources Consultant
Irribrain Agricultural Services
09.2022 - 02.2023
- Lead the development, review, and maintenance of human resource policies, practices, and procedures
- Provided HR related advice to managers and staff in relation to employment contracts, terms of employment, and the interpretation of agreements
- Recruitment, selection and contracts management
- Drafted the grievance process procedure and ensured all internal stakeholders understood this procedure
- Supported capacity gaps identification and development of solutions to fill in gaps
- Responsible for development and management of the HR budget
- Actively participated in operational HR planning, including assisting in consultation processes with internal stakeholders
- Aligned Human Resource solutions with Business needs
Principal Human Resources Officer
ZESCO Limited
04.2017 - 04.2021
- Led the HR functions to support the management of all business units and to manage the duties of the HR personnel
- Collaborating with the Directorates leadership and participating in management meetings to influence the corporate agenda
- Leading the business strategy to support the engagement and understanding of the workforce Working closely with the Heads of Units to translate business needs into clear and transparent organisational and people practices
- Managed all human resource cases including disciplinary matters, grievances, health and safety and industrial relations Creating and embedding robust HR policies and processes
- Accountable for developing and implementing the learning and development (L&D) strategy for the Directorate Performing intricate analysis to ascertain the people and organisational capabilities to support the development of the business strategy
- Providing expert advice and guidance to Line Managers and HR Officers Collecting and and analysing data for the preparation of accurate and timely HR reports
- Leading the delivery of change initiatives to ensure they were efficiently absorbed into operational procedures Responsible for preparing the HR budget and monitoring the adherence to achieve it
- Creating job descriptions and vacancy advertisements Reviewing applications and performing the recruitment and staff selection processes
- Liaising with union representatives on all people related matters
Senior Human Resources Officer
ZESCO Limited
09.2012 - 03.2017
- Provided HR operations support to Kariba North Bank Power Station
- Creating and implementing HR strategies, systems, procedures and initiatives
- Facilitating the conduit between Managers and employees during issues, demands and grievances
- Responsible for the recruitment and staff selection processes
- Collaborating in the development of the business through staff engagement and motivation
- Implementing intelligent staff retention initiatives and means to achieve a positive working environment
- Providing HR guidance to support managerial decisions Making sure all operations complied with the applicable regulations and legislations
- Assessing training requirements and organising training programmes to close any knowledge gaps
- Devised hiring and recruitment policies for the company.
Human Resources Officer
ZESCO Limited
08.2009 - 08.2012
- Collaborating in all HR functions and the development and implementation of systems and initiatives Providing expert policy and procedure advice and guidance Producing job descriptions and advertisements in accordance with recruitment requirements Supporting the personal management processes and disciplinary proceedings Maintaining current records of employee data, attendance and equal employment opportunities Complying with policies and legislation at all times
Education
MSc - Human Resource Management
Sheffield Hallam University
Sheffield 09.2014
Bachelor of Arts - Philosophy and Applied Ethics
University of Zambia
Lusaka05.2009
School Certificate - High School
Njase Secondary School
Choma11.2003
Skills
- Policy Development
- Leadership
- Stakeholder Engagement
- Change Management
- Learning and Development (L&D)
- Disciplinary Proceedings
- Talent Management
- Employee Engagement
- Teamwork and Collaboration
- Excellent Communication
Certification
- Managing Teams
- Negotiations and Conflict Resolution
- Finance for Non-Finance Managers
- Disciplinary and Grievance Handling Procedures
- First Aid
Accomplishments
Created and implemented on-boarding plans and L&D programs
Affiliations
Zambia Institute of Human Resource Management
Languages
Lozi (Native)
Tonga (Native)
English (Fluent)
French (Basic)
Maritalstatus
Married
Personal Information
- Date of Birth: 03/08/86
- Gender: Female
- Nationality: Zambian
References
- Mrs. Mirriam Mhango, Human Resources Manager, ZESCO Limited, Lusaka, +260977 807321, mhangomc@gmail.com
- Mr. Mahaku Maloza, Chief Executive Officer, Kafue Gorge Lower Project, Lusaka, +260977 297782, malozamahaku@gmail.com
- Mr. Julius Kapembwa, Lecturer, University of Zambia, Lusaka, +260977 806651, juliuno@yahoo.co.uk
Timeline
Head - Human Capital & Development
Fibrecom Limited
08.2023 - Current
HR Coordinator - Learning and Development
Maamba Collieries
03.2023 - 07.2023
Human Resources Consultant
Irribrain Agricultural Services
09.2022 - 02.2023
Principal Human Resources Officer
ZESCO Limited
04.2017 - 04.2021
Senior Human Resources Officer
ZESCO Limited
09.2012 - 03.2017
Human Resources Officer
ZESCO Limited
08.2009 - 08.2012
MSc - Human Resource Management
Sheffield Hallam University
Bachelor of Arts - Philosophy and Applied Ethics
University of Zambia
School Certificate - High School
Njase Secondary School
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