Namenda lawrence
Lusaka
Summary
Proven HR professional with a track record of enhancing employee engagement and retention strategies at Zambia Community Development Initiative Program. Expert in onboarding management and adept at relationship management, I have significantly improved HR systems and compliance. Skilled in both consultative selling and conflict resolution, my approach has consistently fostered a positive work environment.
Overview
4
4
years of professional experience
Work History
Associate Client Advisor
Auxillary Management Services Ltd
01.2023 - Current
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
Human Resource Officer
Zambia Community Development Initiative Program
01.2021 - 12.2022
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
Education
Bachelor Of Laws - Law
The University of Zambia
Great East Road Campus,LusakaBachelor Of Arts - Education
The University of Zambia
Great East Road Campus, Lusaka10.2020
Skills
- Client interaction
- Cross-selling techniques
- Client Retention Strategies
- Consultative Selling
- Business Development
- Relationship Management
- Industry Awareness
- Client Relationship Management
- Department coordination
- Onboarding management
- Work training
Languages
English
Bilingual or Proficient (C2)
Bemba
Upper intermediate (B2)
Silozi
Advanced (C1)
Chinyanja
Upper intermediate (B2)
References
Alex Chishimba
General Manager
Zambia Community Development initiative program
Contact number : 0978361520
Prisca Mwamba
Human resource officer
Auxillary Management Services Ltd
Contact Number : 0972466155
Esther kapisa
Chief Executive officer
Auxillary Management Services Ltd
Contact Number: 0964718803
Timeline
Associate Client Advisor
Auxillary Management Services Ltd
01.2023 - Current
Human Resource Officer
Zambia Community Development Initiative Program
01.2021 - 12.2022
Bachelor Of Laws - Law
The University of Zambia
Bachelor Of Arts - Education
The University of Zambia
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