NATASHA MOBELA
CHALALA, LUSAKA
Summary
Detail-focused and friendly professional with a natural talent for seamlessly managing financial transactions and interacting with customers. Demonstrates a solid understanding of banking principles and possesses strong numerical skills. Proficient in data entry and record-keeping, aiming to contribute to efficient and accurate operations while ensuring excellent customer service and operational excellence. Skilled management professional with strong organizational, communication, and problem-solving abilities. Adept at supporting executives, managing schedules, and coordinating projects to ensure efficiency and effectiveness. Strong focus on team collaboration and achieving results, adaptable to changing needs, and known for reliability. Proficient in Microsoft Office Suite, project management software, and administrative support functions.
Overview
11
11
years of professional experience
Work History
Bank Clerk
Indo Zambia Bank
05.2024 - Current
- Maintained security standards by verifying customer identification during transactions as per bank policies.
- Managed daily balancing tasks for teller drawer, minimizing discrepancies and adhering to audit requirements.
- Increased customer satisfaction by providing efficient and accurate transaction processing.
- Promoted increased use of online banking tools with thorough explanation and demonstration for customers.
- Processed new accounts swiftly while ensuring thorough and precise documentation.
- Resolved inquiries about account balances, transaction history, and service charges.
Property Management Assistant
Knight Frank
07.2021 - 04.2024
- Facilitated maintenance requests, operations, and property oversight.
- Setting and collecting rent and quotations for maintenance activitiesInspect property conditions and coordinate maintenance activities
- Manage budgets, accounts, rent collections and tenant notices
- Create and distribute marketing materials to attract new tenants
- Maintain organised and updated resident ?les and records
- Report any problem or issues to the property
Stores Manager
La Moda Zed
03.2014 - 01.2021
- Evaluated current and projected demands to enhance operational efficiency.
- Controlled incoming shipments and organized stock shelving efficiently.
- Kept accounts current and funds deposited to keep on site cash low
- Managed budgets and statistical ?nance
- Overseeing pricing and stock control
Education
Master of Science - Corporate Communications
University of Zambia
Lusaka04-2025
Bachelor of Arts - Political Science with Business Administration
University of Zambia
Lusaka05.2021
Skills
- Facility Management
- Administrative support
- Sales professional
- Staff Management
- Retail inventory management
- Innovation and reliability
- Cash handling
- Exceptional customer service
- Compliance, banking laws, and regulations
References
Micheal Makondo
Human resource Manager - Knightfrank Zambia
micheal.makondo@zm.knightfrank.com
+260979141463
Charity Banage
Senior property manager - Knightfrank Zambia
charity.banage@zm.knightfrank.com
+260977455770
violet Banda
Property Manager - Knightfrank Zambia
violet.banda@zm.knightfrank.com
+260977775669
Timeline
Bank Clerk
Indo Zambia Bank
05.2024 - Current
Property Management Assistant
Knight Frank
07.2021 - 04.2024
Stores Manager
La Moda Zed
03.2014 - 01.2021
Master of Science - Corporate Communications
University of Zambia
Bachelor of Arts - Political Science with Business Administration
University of Zambia
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