Natasha Mvula Musankabala
Lusaka
Summary
Dynamic Clinical Officer with extensive experience at Matero Level One Hospital, excelling in patient assessment and emergency care. Proven ability to manage complex cases and collaborate effectively with multidisciplinary teams. Strong communicator with a commitment to ethical decision-making and infection control, dedicated to enhancing patient outcomes through comprehensive care and community outreach initiatives.
Overview
4
4
years of professional experience
Work History
Clinical Officer General Volunteer
Matero Level One Hospital
Lusaka
09.2022 - Current
- Conducted detailed patient history-taking and physical examinations across various outpatient and inpatient departments.
- Diagnosed and managed common medical conditions under supervision, ensuring adherence to standard treatment guidelines.
- Ordered and interpreted diagnostic tests, including lab work and imaging.
- Assisted in minor procedures such as wound suturing, IV cannulation, catheterization, and dressing changes.
- Participated in ward rounds, case presentations, and mortality review meetings.
- Provided emergency care for critically ill patients, including initial stabilization, and referrals.
- Maintained accurate patient records, and ensured confidentiality.
- Counseled patients on medication adherence, lifestyle changes, and preventive healthcare.
- Collaborated with nurses, lab technicians, and senior clinicians for holistic patient care.
- I took part in community health outreach programs and vaccination campaigns.
- Adhered to infection prevention and control protocols consistently.
Pharmacy Sales Assistant
Platinum Pharmacy
lusaka
08.2022 - 08.2022
- Greet and assist customers, providing excellent customer service and advice on health-related products.
- Assist in the sale of over-the-counter (OTC) medications, health supplements, and personal care items.
- Provide basic guidance on the usage, dosage, and side effects of OTC medications (under pharmacist supervision).
- Process sales transactions at the point of sale (POS) system, handle cash, credit card payments, and provide receipts.
- Stock shelves and ensure proper organization of the store, including rotating stock to prevent expired items.
- Assist in inventory management by checking stock levels, updating inventory, and alerting management of low-stock items.
- Ensure the cleanliness and tidiness of the sales floor, pharmacy counters, and display areas.
- Handle customer inquiries via phone and in person, providing information on products, availability, and pricing.
- Record customer information for medication refills, and order tracking.
- Assist in the preparation and packaging of medications under the supervision of a licensed pharmacist. Ensure all medication and products are stored correctly according to regulatory guidelines (refrigeration, restricted substances).
- Promote health campaigns and initiatives, such as immunization or wellness programs.
- Maintain confidentiality and follow pharmacy regulations to ensure patient privacy and safety. Perform daily cleaning and maintenance tasks in the pharmacy, ensuring that all areas comply with health and safety standards. Help organize and participate in stock take and audits of pharmacy inventory.
Clinical Officer General Intern
St Francis Mission Hospital
Katete District
09.2021 - 04.2022
- Patient Assessment and Diagnosis: Take comprehensive patient histories, and conduct physical examinations under supervision.
Formulate provisional diagnoses based on clinical presentation and basic investigations.
Present cases clearly during ward rounds and to supervisors. - Clinical Procedures: Assist in and perform minor procedures such as wound dressing and suturing, IV line insertion and blood sampling, catheterization (urinary and nasogastric), removal of sutures, and basic first aid. Observe and assist in major procedures and surgeries.
- Patient management: Participate in the development of management plans for both inpatient and outpatient cases, prescribe medications under supervision, and monitor patient responses. Document patient notes, treatment plans, and progress reports accurately.
- Emergency Care: Provide initial assessment and basic life support for emergency cases, and assist in the stabilization of critically ill patients before referral or specialist review.
- Rotation-Specific Duties: Medical Ward: Manage common internal medicine conditions, like hypertension, diabetes, and pneumonia.
- Surgical Ward: Pre- and post-op care, wound management, basic surgical assisting.
- Pediatrics: Monitor growth and development, vaccination support, manage pediatric illnesses. MCH/Family Planning: Offer ANC services, FP counseling, growth monitoring, immunization.
- Outpatient Department (OPD): Conduct basic consultations, triage patients, dispense medications. Community Health: Participate in outreach clinics, health education, sanitation programs.
- Professional Conduct: Maintain patient confidentiality and professionalism at all times.
Adhere to infection prevention and hospital protocols.
Work under the guidance of licensed clinicians, and accept feedback for learning.
Participate in continuous medical education (CMEs), seminars, and presentations.
Education
Associate of Applied Science - Clinical Medicine General
Lusaka Institute of Applied Sciences
Lusaka07-2022
Management of HIV/AIDS And Male Circumcision
Lusaka Institute of Applied Sciences
Lusaka07-2022
High School Diploma -
Chamboli Secondary School
Kitwe12-2017
Skills
- Attention to detail, critical thinking, ethical decision-making, professionalism, adaptability, and eagerness to learn
- Patient assessment
- Emergency care
- Clinical procedures
- Patient management
- Diagnostic testing
- Medication counseling
- Infection control
- Customer service
- Health education
- Record keeping
- Communication skills
- Time management
- Data entry
- Relationship building
- Computer skills
- Activity scheduling
- Documentation and reporting
- Record preparation
- Community outreach
- Report generation
- Public speaking
- Community service
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Bemba
Advanced (C1)
C1
Nyanja
Upper Intermediate (B2)
B2
References
- Matero Level One Hospital
Mrs. Charity Namfukwe
0979169694
Lusaka, Zambia
- Platinum Pharmacy
Mr. Ramasubramanian Kumaraperumal
0977336776
Lusaka, Zambia
- St. Francis Mission Hospital
Mr. Neba Jones
0976449662
Katete, Zambia
Timeline
Clinical Officer General Volunteer
Matero Level One Hospital
09.2022 - Current
Pharmacy Sales Assistant
Platinum Pharmacy
08.2022 - 08.2022
Clinical Officer General Intern
St Francis Mission Hospital
09.2021 - 04.2022
Associate of Applied Science - Clinical Medicine General
Lusaka Institute of Applied Sciences
Management of HIV/AIDS And Male Circumcision
Lusaka Institute of Applied Sciences
High School Diploma -
Chamboli Secondary School
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