Natasha Mwaba
Lusaka
Summary
Natasha is a motivated professional with a Bachelor's Degree in Computer Science. I add value to any organization in need of great collaboration, interpersonal and multitasking abilities also skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Information Technology Officer
Ministry of Energy
- Current
- To undertake the provision of ICT technical and support services in the design, development, acquisition and maintenance of information systems in order to ensure efficient provision of e-services.
IT Support Technician
INQ Digital Zambia Limited
04.2018 - 04.2020
- Maintain, troubleshoot WLAN (Wireless Local Area Network)
- Was part of the enterprise support team, specialized in client support for internet services.
Network Technician
Necor Zambia Limited
08.2016 - 10.2016
- Install, maintain and troubleshoot Local area network (LAN)
- Troubleshoot software and hardware problems for computer users
- Designing and installing well-functioning computer networks, connections and cabling
- Performing troubleshooting to system failures.
Education
MBA - Project Management
University of Zambia (UNZA)
Lusaka, Zambia05-2024
Bachelor's Degree in Computer Science -
DMI- St. Eugene University
01.2018
Grade 12 School Certificate -
Matero Girls High School
01.2012
Skills
- Network Administration
- IT service management
- Solid understanding of Microsoft operating systems and Microsoft Office applications (Office 365) and experience of mobile devices running Android and iOS
- Strong troubleshooting with software, hardware and network products
- Computer networking, hardware installation and servicing
Certification
- Cisco Academy - Introduction to Cyber Security (2021)
- University of Zambia - Monitoring and Evaluation of the Energy Sector (2021)
Timeline
IT Support Technician
INQ Digital Zambia Limited
04.2018 - 04.2020
Network Technician
Necor Zambia Limited
08.2016 - 10.2016
Information Technology Officer
Ministry of Energy
- Current
MBA - Project Management
University of Zambia (UNZA)
Bachelor's Degree in Computer Science -
DMI- St. Eugene University
Grade 12 School Certificate -
Matero Girls High School
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