Organized, detail-oriented, and self-motivated office manager with extensive office management experience. Proficient and energetic organizer with excellent written and verbal communication skills and ability to control inventories, appointment schedules, and customer communications.
Overview
13
13
years of professional experience
Work History
Office and Project Support Manager
Terrafirma Engineering And Suyrveying Consultants Ltd
02.2020 - 10.2022
Performed data gathering and research to support sourcing and cross-functional projects.
Reviewed project materials and deliverables for adherence to methodologies and procedures.
Prepared budget requirements and recommended cost-cutting solutions, saving thousands of Kwacha.
Identified needed resources and distributed responsibilities to manage and execute project objectives and deliverables.
Welcome and direct visitors to the appropriate staff members
Maintaining the reception area to organizations standards.
Arrange travel and accommodation for all staff
Minute taking, organizing of workshops, seminars and internal
meetings
Timely arranging for procurement of office supplies and repairing office equipment
Request and purchase of office consumables and purchase of monthly airtime for all staff
Prepare regular reports on expenses and office budgets
Maintaining an accurate up to date filling system
Logistics handling
Prepare forms and schedules for staff induction and exit
Updating all company statutory obligations i.e. napsa/workers compensation/PACRA/LCC etc.
Petty cash custodian
Courier mail internally and externally
Payroll and Human Resources Officer
Denys Engineers And Contractors BV
02.2014 - 11.2018
Collecting monthly employee timesheets.
Calculating employee work hours.
Calculating employee benefits and deductions.
Preparing employee compensation using payroll software.
Ensuring taxes comply with company and state regulations.
Scheduling electronic payments.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Preparing payroll reports.
Distributing payment statements.
Responding to employee questions about compensation, taxes, benefits, and deductions.
Entering new employee data into the company database.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Executive Assistant
Kukula Capital PLC
03.2014 - 05.2018
Answered high volume of phone calls and email inquiries.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
First contact person for the organization
Respond to general questions and enquiries about the organisation
Maintain a database for all preferred vendors
Maintain a systematic filing system, making sure invoices are paid on time
Admin and logistics coordination for 4 offices in Solwezi, Kitwe and Lusaka
Petty cash custodian
Arrange travel and accommodations
Company agent for bank transactions
Statutory returns filing (ZRA/NAPSA/PACRA/LCC) among others
● Logistics and accommodation handling for all interns
● Provide support for VISA and work permit acquisition with
immigration for all expatriates.
Marketing Assistant
Crystal Car Hire Limited
03.2010 - 06.2013
Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
Organisations first contact person
Maintenance of reception area and marketing office
Marketing and sales of organisations services
Supervisor of drivers
Organising company meetings, workshops, offsite meetings
Invoicing clients and preparing quotations
Company agent for bank transactions
Education
Associate of Arts - Marketing
ZCAS
Lusaka
04.2001 -
Associate of Arts - Project Management
ZCAS
Lusaka
04.2001 -
Skills
Resource Allocation
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Timeline
Office and Project Support Manager
Terrafirma Engineering And Suyrveying Consultants Ltd
02.2020 - 10.2022
Executive Assistant
Kukula Capital PLC
03.2014 - 05.2018
Payroll and Human Resources Officer
Denys Engineers And Contractors BV
02.2014 - 11.2018
Marketing Assistant
Crystal Car Hire Limited
03.2010 - 06.2013
Associate of Arts - Marketing
ZCAS
04.2001 -
Associate of Arts - Project Management
ZCAS
04.2001 -
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