Nchimunya Muunga
Lusaka,Zambia
Summary
Dynamic sales professional with a proven track record at Earth green Organics and esteem motors, excelling in client relationship management and market research. Adept at developing tailored sales strategies that enhance customer satisfaction and drive revenue growth. Strong communicator and team collaborator, committed to achieving goals and fostering lasting client connections.
Overview
5
5
years of post-secondary education
2
2
years of professional experience
Work History
Sales Associate
Esteem motors
Lusaka, Zambia
05.2026 - Current
- Assisted customers with product selection and inquiries.
- Maintained an organized and visually appealing sales floor.
- Processed transactions accurately using point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Sales Executive
Daniel Sinazwe
Lusaka, Zambia
07.2024 - 05.2026
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Presented product features and benefits to clients, addressing their specific needs.
- Developed strong client relationships through effective communication and active listening.
- Resolved customer inquiries promptly, ensuring high levels of satisfaction and retention.
- Conducted market research to identify potential customers and industry trends.
- Collaborated with marketing team to create promotional materials and campaigns.
Education
Bachelor of Arts - Public Administration
University of Zambia
Lusaka, Zambia 02.2021 - 07.2026
St. Ignitius College
Lusaka, ZambiaSkills
- Sales techniques
- Client relationship management
- Customer service
- Effective communication
- Team collaboration
- Goal oriented
- Market research
Languages
English
First Language
Affiliations
- Basket ball
- Soccer
- Swimming
References
References available upon request.
Timeline
Sales Associate
Esteem motors
05.2026 - Current
Sales Executive
Daniel Sinazwe
07.2024 - 05.2026
Bachelor of Arts - Public Administration
University of Zambia
02.2021 - 07.2026
St. Ignitius College