Ndabane Makukula
LUSAKA
Summary
Detail-oriented professional with a strong background in data center operations. Skilled in technical support and root cause analysis, contributing to efficient resolution of outages and maintaining accurate asset records for enhanced operational reliability.
Overview
2026
2026
years of professional experience
Work History
Data Center Technician
Exceed Communications Ltd
Lusaka, Zambia
01.2024 - Current
- Maintained accurate records of all assets within the data center including physical inventory checks.
- Performed root cause analysis on any recurring problems or outages that occurred within the Data Center Environment.
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Responded quickly to emergency situations involving critical systems located within the facility.
- Conducted routine maintenance activities on servers, storage systems, networking equipment and other components located in the Data Center.
- Monitored data center environment to ensure optimal performance and reliability of equipment.
- Coordinated with vendors in order to resolve hardware or software issues impacting operations in a timely manner.
- Created detailed documentation for all changes made in the data center environment.
- Collaborated with other teams such as Network Administration and Systems Engineering when needed for complex tasks.
Intern
Zambia Airports Corporation Limited
Lusaka
- Calibrated electrical instruments using standard test equipment such as oscilloscopes, signal generators and multimeters.
- Assembled complex electrical assemblies from drawings provided by engineering staff.
- Tested completed products to ensure compliance with safety regulations and industry standards.
- Read schematics and technical diagrams to determine the best course of action for repairs or modifications.
- Organized spare parts inventory ensuring availability when needed for servicing customers' needs.
- Maintained accurate records of all repairs performed including a logbook detailing parts used and time spent on each job.
- Performed preventive maintenance on electronics systems to ensure optimal performance.
- Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
- Analyzed data collected from tests performed on various pieces of equipment in order to identify any issues that may require further investigation or corrective action.
- Identified and diagnosed malfunctioning electronic components, systems, and equipment.
- Diagnosed and repaired malfunctioning electronic systems, restoring them to full operation.
- Installed and tested new electronic equipment and components.
Education
Bsc of ICT in Technology Management
Information & Communication University
Zambia,Lusaka.07-2024
Diploma in Aeronautical Electronics Engineering
Zambia Air Service Training Institute
Zambia, Lusaka.04-2022
High School Certificate -
Siavonga Secondary School
Siavonga11-2016
Skills
- Troubleshooting skills
- Maintenance and repairs
- Equipment maintenance
- Data analysis
- Technical support
- Team player
- Hardworking and consistent
- Analytical and creative
- Adaptability and flexibility
- Attention to detail
REFERENCES
Mr. Churchill Jacobs
Zambia Airports - Principal Eng
0977800125
churchill.jacobs@gmail.com
Mr. Donald
Zambia airports - avionics maintenance eng
0977170197
Mr. Fred Mutemwa
Marike - data center site supervisor
0977672624
fmmubita@gmail.com
Timeline
Data Center Technician
Exceed Communications Ltd
01.2024 - Current
Intern
Zambia Airports Corporation Limited
Bsc of ICT in Technology Management
Information & Communication University
Diploma in Aeronautical Electronics Engineering
Zambia Air Service Training Institute
High School Certificate -
Siavonga Secondary School
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