Ng'andu Mwiinga
Lusaka
Summary
Detail-oriented Procurement Specialist with comprehensive experience in procurement, administration, and human resources. Proven track record in coordinating procurement activities, preparing purchase orders, and ensuring compliance with relevant procurement laws and regulations. Adept at supporting user departments, maintaining procurement records, and participating in tender processes.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Administration Assistant
First Capital Bank Limited
Lusaka, Zambia
09.2023 - Current
- Collaborate with the Administration Manager and Procurement Specialist.
- Prepare purchase orders and receive quotations from vendors.
- Manage tax invoices and prepare remittances/payments.
- Ensure timely preparation of payment runs to ZRA through finance.
- Handle internal payment requisitions for various departments.
- Coordinate travel arrangements, including bookings for accommodation and flights.
- Manage monthly, quarterly, and annual utility payments (e.g., airtime, groceries, stationery).
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
Intern, Administration and HR Department
First Capital Bank Limited
Lusaka, Zambia
03.2023 - 08.2023
- Assisted the Administration Manager and Procurement Specialist.
- Prepared purchase orders and managed quotations from vendors.
- Received and processed tax invoices, preparing remittances/payments.
- Managed payment requisitions and coordinated with the finance department.
- Prepared interview assessment sheets and maintained employee records.
- Handled various HR duties and employee communication.
Intern, Transformation Department
First Capital Bank Limited
Lusaka, Zambia
12.2022 - 03.2023
- Assisted the Process Improvement Manager in updating operational manuals.
- Created and reviewed process flows for different departments.
- Maintained up-to-date documentation of operational procedures.
Volunteer
Pensions and Insurance Authority
Lusaka, Zambia
09.2021 - 09.2022
- Assisted customers and provided information on programs, requirements, and opportunities.
- Supported community outreach and engagement initiatives.
- Organized and planned events to ensure smooth execution.
Education
Bachelor of Arts - Bachelor of Arts in Business Administration with Economics
University of Zambia
Lusaka, Zambia 01.2019 - 11.2022
Skills
Accounting support
undefinedCertification
Certified Monitoring and Evaluation, UNZA (2022) Certified Digital Marketing, Digital Blue (2022) Certified Project Management, UNZA-ICT (2022) Certified Customer Service, NJCbe Consulting Limited (2022)
Referees
Mrs. Precious Moonga
Palm Goldings Zambia
Assistant Accountant
Mobile: 0977875064
Email: preciousmoonga@ymail.com
Mr. Michelo Tobias
The University of Zambia
Lecturer & Researcher
Mobile: 0977444244
Email: tobiasmichelo@gmail.com
Mrs. Agness Sakala
First Capital Bank Limited
Human Resource Officer
Mobile: 0971509937
Email: agness.sakala@firstcapitalbank.co.zm
Timeline
Administration Assistant
First Capital Bank Limited
09.2023 - Current
Intern, Administration and HR Department
First Capital Bank Limited
03.2023 - 08.2023
Intern, Transformation Department
First Capital Bank Limited
12.2022 - 03.2023
Volunteer
Pensions and Insurance Authority
09.2021 - 09.2022
Bachelor of Arts - Bachelor of Arts in Business Administration with Economics
University of Zambia
01.2019 - 11.2022
Certified Monitoring and Evaluation, UNZA (2022) Certified Digital Marketing, Digital Blue (2022) Certified Project Management, UNZA-ICT (2022) Certified Customer Service, NJCbe Consulting Limited (2022)
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