Nicholas Tsambos
Lusaka
Summary
Dynamic and highly skilled Tactical Response Officer and Operating Specialist with a proven track record of ensuring safety, operational efficiency, and strategic success in high-pressure environments. Leveraging extensive training in risk assessment, crisis management, and tactical operations, I excel in executing precise, rapid responses to security threats while maintaining composure and professionalism. As an Operating Specialist, I bring expertise in optimizing processes, coordinating complex operations, and driving performance through meticulous planning and resource management.
Complementing my operational proficiency, my comprehensive background in business management equips me with strategic insight, financial acumen, and leadership capabilities. I am adept at analyzing operational workflows, implementing cost-effective solutions, and leading cross-functional teams to achieve organizational goals. With a strong foundation in market analysis, project management, and stakeholder engagement, I bridge tactical expertise with business strategy to deliver measurable results.
Known for my adaptability, critical thinking, and commitment to excellence, I thrive in challenging, fast-paced settings, whether mitigating risks, streamlining operations, or driving business growth. My ability to foster collaboration, maintain ethical standards, and leverage data-driven decision-making positions me as a versatile leader ready to contribute to organizational success in dynamic and demanding roles.
Overview
6
6
years of professional experience
Work History
Night Guard
Gordons bay
08.2023 - Current
Operation Specialist
RapidcoringSA
Somerset West
02.2025 - 05.2025
- Provided technical support to internal teams, resolving complex operational issues quickly and efficiently.
- Ensured that all safety protocols were followed in accordance with company policies.
- Facilitated communication between departments to ensure seamless integration of operations across business units.
- Organized weekly meetings with staff to review operational objectives, discuss challenges, and identify opportunities for growth.
- Trained new employees on established operational procedures and protocols.
- Oversaw compliance with health and safety regulations, ensuring a safe working environment.
- Managed relationships with external partners and stakeholders, ensuring alignment with operational goals.
- Managed day-to-day operations, streamlining processes to enhance efficiency and reduce costs.
- Oversaw supply chain management, negotiating with vendors to secure cost-effective contracts.
- Utilized software and tools to automate and improve operational processes.
- Managed daily operational tasks to ensure company efficiency and productivity.
- Managed budgets and forecasted operational expenses to control costs.
- Coordinated logistics and distribution operations to optimize delivery times.
- Implemented risk management strategies to minimize potential operational disruptions.
Close Protection Officer
Night Guard
Cape Town
06.2024 - 12.2024
- Conducted searches of people, vehicles, and packages entering restricted areas.
- Investigated reports of theft or vandalism on client's property.
- Assisted with crowd control at events and monitored access points to ensure only authorized individuals entered premises.
- Ensured the safety of clients by assessing potential threats and developing security plans.
- Assisted in training new bodyguards in proper protocol and techniques for providing effective protection services.
- Transported clients safely between destinations while ensuring their privacy was respected.
- Provided protection services to high-profile VIPs during public appearances.
- Monitored CCTV cameras for suspicious activity.
- Collaborated with law enforcement agencies during investigations related to client security.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored CCTV systems to ensure safety and security of premises.
- Maintained high levels of alertness throughout shifts.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Area General Manager
Night Guard
Gordons Bay
08.2023 - 06.2024
- Implemented cost-saving measures throughout the organization while maintaining quality standards.
- Coordinated the development of new products or services within assigned area.
- Maintained an open dialogue with customers regarding product availability and changes in policy or procedure that may affect them.
- Managed the hiring, training and performance of store managers within assigned region.
- Negotiated contracts with suppliers to reduce costs while maintaining quality standards.
- Communicated corporate objectives clearly to all employees in order to ensure understanding of their roles in achieving these objectives.
- Provided guidance and direction on merchandising, inventory control, customer service standards, budgeting and cost control activities and other operational matters.
- Monitored competitive activities within the marketplace to identify opportunities for improvement.
- Conducted regular meetings with store managers to review operations, discuss issues and ensure compliance with company policies and procedures.
- Identified areas of improvement within each store's operations through analysis of financial statements and operational reports.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with all applicable laws, regulations and safety requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created effective business plans to focus strategic decisions on long-term objectives.
Tactical Response Officer / Security Manager
Securerite
Gordons bay
08.2019 - 12.2023
- Oversaw the daily operations and logistics of tactical sites, ensuring seamless coordination between personnel, resources, and site requirements.
- Developed and implemented operational plans to achieve strategic goals, enhancing site security and efficiency.
- Managed a multidisciplinary team, providing leadership, training, and performance evaluations to maintain high operational standards.
- Conducted risk assessments and enforced compliance with safety protocols and regulations, reducing incidents by X%.
- Maintained and optimized inventory, ensuring the timely availability of critical supplies and equipment.
- Collaborated with stakeholders and external contractors to meet project deadlines and deliverables.
- Utilized advanced reporting tools to analyze performance metrics and adapt strategies for continuous improvement.
- Resolved conflicts and operational challenges swiftly, ensuring uninterrupted site functionality in high-pressure environments.
Education
Matric -
Warldorf Highschool
01.2018
Some College (No Degree) - Business Management
Udemy
LusakaSkills
- Krav Maga
- MMA
- Firearm Competency - Handgun
- Firearm Competency - Shotgun
- Firearm Competency - Carbine
- Armed Response
- Gym Management
- Security Management
- CCTV monitoring
- Risk assessment
- Access control
- Incident reporting
- Customer service
- Team leadership
- Operational efficiency
- Training and development
- Problem solving
- Logistics coordination
- Security protocols
- Threat detection
- Teamwork
- Attention to detail
- Task prioritization
- First Aid/CPR
Languages
English
Hobbies and Interests
- Gym
- Security
- Management
Personal Information
Date of Birth: 09/08/99
Certificates And Trainings
- Armed Response, Securerite, 05/01/19
- Psira - A | B | C | D | E, Securerite | Vetus Schola, 02/01/19
- Firearm Competency - Handgun | Shotgun | Carbine, Gunnery, 06/01/20
- Night Guard, 08/01/23
Languages
English
First Language
Afrikaans
Advanced
C1
Greek
Beginner
A1
Timeline
Operation Specialist
RapidcoringSA
02.2025 - 05.2025
Close Protection Officer
Night Guard
06.2024 - 12.2024
Area General Manager
Night Guard
08.2023 - 06.2024
Night Guard
08.2023 - Current
Tactical Response Officer / Security Manager
Securerite
08.2019 - 12.2023
Matric -
Warldorf Highschool
Some College (No Degree) - Business Management
Udemy