Nicolas Mulenga
Lusaka,Zambia
Summary
Driven by goals,highly-motivated with a desire to take on new challenges while adapting at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cashier
ARMSECURE SECURITY LIMITED
01.2020 - 01.2021
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash and check.
- Collected payments and provided accurate change.
- Delivered high level of customer service using active listening and engagement skills.
- Counted and balanced cashier drawers.
Cashier
ARMAGUARD SECURITY LIMITED
01.2018 - 01.2020
- Bulk cash verification, payout, and sorting.
- Depositing cash for customers and banks.
- Executed opening and closing responsibilities.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
Office assistant
BANK OF ZAMBIA
01.2016 - 01.2017
- Answered phone calls and directed them to appropriate personnel.
- Provided administrative support to multiple departments as needed.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Facilitated internal communication by distributing memos and announcements.
Education
Craft Certificate - Automotive Mechanics
Lusaka Business and Technical College
01.2015
Secondary School Certificate -
Chelstone High School
01.2012
Skills
- Database management
- Computer savvy
- Time management
- Excel spreadsheets
- Bank deposit reconciliation
- Bulk cash verification
- Transaction processing
- Effective communication
- POS system operations
- Cash register operation
- Cash management
- Inventory management
- Call handling
- Verbal and written communication
- Administrative support
- Scheduling
References
Bernadatte Kafita Mwinga
Human Resources
Bank of Zambia
+260-97-765897
Ms Lizzy
Supervisor
Armsecure Limited
+260-979789821
Ms Chinga
Team Leader
Armaguard Security Limited
+260-97-9635551
Languages
English
Upper Intermediate
B2
Timeline
Cashier
ARMSECURE SECURITY LIMITED
01.2020 - 01.2021
Cashier
ARMAGUARD SECURITY LIMITED
01.2018 - 01.2020
Office assistant
BANK OF ZAMBIA
01.2016 - 01.2017
Craft Certificate - Automotive Mechanics
Lusaka Business and Technical College
Secondary School Certificate -
Chelstone High School