NISSI NGOWE
Harare
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.
Overview
11
11
years of professional experience
Work History
General Manager
IGenius Technologies
02.2023 - Current
- Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
- Manage a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Develop and implement strategies to increase sales and profitability.
- Cultivate strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitor financial performance, set budgets and control expenses to provide financial stability and long-term organizational growth.
- Implement operational strategies and effectively build customer and employee loyalty.
- Lead team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Candidate Attorney
Coghlan Welsh and Guest Legal Practitioners
01.2022 - 12.2022
- Provided valuable input on policy development initiatives within the firm, fostering a culture of continuous improvement.
- Assisted in drafting contracts that protected clients'' interests while adhering to applicable laws and regulations.
- Kept abreast of developments in relevant legislation, ensuring that advice given was current and accurate at all times.
- Supported senior attorneys in high-profile cases, contributing to favorable verdicts and settlements.
- Contributed towards business development activities by engaging prospective clients through networking events and presentations on pertinent legal topics.
- Reviewed complex legal documents, identifying potential issues or inconsistencies before submission or execution.
- Organized detailed case files, allowing for efficient access to important information during trial preparation stages.
- Collaborated with diverse teams of legal professionals to ensure well-rounded case strategies and comprehensive client representation.
- Maintained strict adherence to professional ethics guidelines, upholding the integrity of the legal profession at all times.
- Successfully negotiated settlements between disputing parties, avoiding costly litigation processes.
- Managed multiple caseloads simultaneously without compromising quality or timeliness of work product.
- Provided legal research and legal technical content to produce products showcasing firm expertise.
- Completed research, compiled data, and assisted in timely reporting.
Sales Representative, Training Manager, Recruiting Manager
Bantou Empire Marketing
03.2019 - 11.2020
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Stayed up-to-date with industry trends to position company as market leader.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Junior Legal Advisor, Marketing Officer
First Choice Legal Aid
02.2018 - 02.2019
- Enhanced client satisfaction with timely and accurate legal advice on various matters.
- Managed complex cases effectively, prioritizing tasks according to urgency and importance.
- Collaborated with cross-functional teams to develop comprehensive risk management strategies for organizations.
- Maintained strict confidentiality while managing sensitive information related to clients'' legal affairs.
- Collaborated with human resources and outside counsel to protect company from legal claims.
Personal Assistant
Discovery Financial Consultant
12.2017 - 01.2018
- Managed day-to-day office operations ensuring a professional and efficient working environment for the Financial Advisor and the team.
- Supported the Financial Advisor in decision-making processes by researching topics and providing relevant information.
- Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements.
- Gathered necessary documentation for meetings by liaising with internal team members or external partners effectively.
- Organized high-level events such as conferences and company retreats to foster teamwork and collaboration.
Personal Assistant
Compro Investments
02.2014 - 01.2015
- Administrative work, Liaising with clients, Making Appointments
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Education
MASTERS IN BUSINESS ADMINISTRATION (MBA) -
UNIVERSITY OF EAST LONDON
Diploma in Project Management - Business Management
ALISON
Online 11.2023
MARKETING MANAGEMENT COURSE -
UNICAF UNIVERSITY
01.2022
BACHELOR OF LAW DEGREE (LLB) - Law
UNIVERSITY OF KWAZULU NATAL
Durban, South Africa04.2020
ADVANCED LEVEL -
PAKAME HIGH SCHOOL
Harare, Zimbabwe01.2013
ODINARY LEVEL -
ROOSEVELT GIRLS HIGH SCHOOL
Harare, Zimbabwe10.2011
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Effective leader
- Training and coaching
- Customer Relations
- Administrative Skills
- Strategic Planning
- Project planning and development
Personal Information
- ID Number: 63-1556781L18
- Date of Birth: 03/25/95
References
- Mr Jaison Joseph, iGenius Technologies (Director), Zimpost shop 13, 00263 773 912 649, tbwoy07@gmail.com
- Mr David C Dhumbura, Coghlan Weish and Guest (Partner), 00263 772 849 141, dhumbura@cwg.co.zw
- Mrs A Nyagura, First Choice Legal Aid (Senior Legal Advisor/Partner), 00263 774399990, anyagura@yahoo.com
- Bantou Empire Marketing, Mr Samba (Manager), 0027 74 229 4010, albinsambabantou@gmail.com
Timeline
General Manager
IGenius Technologies
02.2023 - Current
Candidate Attorney
Coghlan Welsh and Guest Legal Practitioners
01.2022 - 12.2022
Sales Representative, Training Manager, Recruiting Manager
Bantou Empire Marketing
03.2019 - 11.2020
Junior Legal Advisor, Marketing Officer
First Choice Legal Aid
02.2018 - 02.2019
Personal Assistant
Discovery Financial Consultant
12.2017 - 01.2018
Personal Assistant
Compro Investments
02.2014 - 01.2015
MASTERS IN BUSINESS ADMINISTRATION (MBA) -
UNIVERSITY OF EAST LONDON
Diploma in Project Management - Business Management
ALISON
MARKETING MANAGEMENT COURSE -
UNICAF UNIVERSITY
BACHELOR OF LAW DEGREE (LLB) - Law
UNIVERSITY OF KWAZULU NATAL
ADVANCED LEVEL -
PAKAME HIGH SCHOOL
ODINARY LEVEL -
ROOSEVELT GIRLS HIGH SCHOOL
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