Nkandu Sichone
Lusaka,Lusaka
Summary
Professional Sales Executive with experience in attending to needs of customers and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Sales Executive
Africorp Healthcare Systems Ltd
Lusaka
01.2024 - Current
- Managing of customer relationships and providing exceptional customer service
- Display of excellent communication and negotiation skills
- Identifying of potential customers and developing relationships with them
- Conducting of research to understand market trends, customer behavior, and competitor strategies
- Handling of confidential information with discretion and professionalism, maintaining the highest level of confidentiality
- Assisting with project management by tracking deadlines, milestones and deliverables
- Built long-term relationships with customers and generated referrals from existing clients.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Prepared invoices for customers with large orders or special sales types.
Biomedical Engineering Intern
Nchanga South Hospital (KCM)
Chingola
11.2023 - 01.2024
- Generation of daily maintenance reports
- Developed and maintained documentation of biomedical equipment inventory and maintenance records to ensure compliance with regulatory requirements
- Conduct testing, calibration, and repair of biomedical equipment to ensure safe operation and user satisfaction
- Train hospital staff on the proper use and maintenance of biomedical equipment.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Biomedical Engineering Trainee
Konkola Copper Mine Hospital
09.2022 - 02.2023
- Adapted to new situations and learned new skills quickly.
- Made positive contributions to team and workplace, consistently exceeding expectations.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Carried out duties with strict compliance to company standards and policies.
- Communicated ideas and information clearly and concisely, both verbally and in writing
- Filed physical and digital documents, prioritising accessibility and data accuracy.
- Maintained orderly files with updated, easily accessible information for staff.
- Sought feedback actively and used it to improve performance.
Education
Diploma - Biomedical Engineering
Northern Technical College
Ndola 09.2018 - 04.2022
Skills
- Implement preventive maintenance programs to ensure the optimal performance of medical equipment
- Communication
- Discretion and confidentiality
- Document Management
- Effective Communication
- Interpersonal Relationship
- Microsoft Excel
- Microsoft office
- Microsoft Word
- Motivation
- Presentation
- Record Management
- Regulatory Compliance
- Research
- Sales
- Sales management
- Supervision
- Teamwork
- Time management
- Work Independently
- Customer service
- Relationship management
- Lead development
Timeline
Sales Executive
Africorp Healthcare Systems Ltd
01.2024 - Current
Biomedical Engineering Intern
Nchanga South Hospital (KCM)
11.2023 - 01.2024
Biomedical Engineering Trainee
Konkola Copper Mine Hospital
09.2022 - 02.2023
Diploma - Biomedical Engineering
Northern Technical College
09.2018 - 04.2022