Results-driven business leader with extensive experience in managing large-scale operations, driving business growth, and delivering exceptional customer service. Proven track record of reducing costs, improving efficiencies, and increasing revenue. Skilled in strategic planning, team management, and stakeholder engagement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Operations Manager
Yalelo Limited
01.2022 - Current
Managed large-scale operations, driving business growth and delivering exceptional customer service
Developed and implemented strategic plans to reduce costs, improve efficiencies, and increase revenue
Led cross-functional teams to achieve business objectives and drive innovation
Warehouse & Logistics Manager
Airtel Networks Zambia
01.2019 - 01.2022
Managed logistics and supply chain operations, ensuring timely delivery of products and services
Implemented cost-saving initiatives, resulting in significant reductions in operational costs
Developed and maintained relationships with key stakeholders, including suppliers and customers
Logistics Manager
Yalelo Limited
01.2016 - 01.2019
Managed logistics operations, including transportation, warehousing, and distribution
Implemented efficient logistics processes, resulting in improved delivery times and reduced costs
Led a team of logistics professionals, providing coaching and guidance to ensure exceptional performance
Distribution Manager
Zambia Breweries Group
01.2015 - 01.2016
Managed distribution operations, ensuring timely delivery of products to customers
Implemented cost-saving initiatives, resulting in significant reductions in operational costs
Developed and maintained relationships with key stakeholders, including customers and suppliers
Education
MBA - undefined
University of South Wales
01.2023
Bachelor of Arts Degree - Accounting
Athlone Institute of Technology
01.2012
Skills
Strategic planning and execution
Team management and leadership
Stakeholder engagement and relationship building
Cost management and reduction
Process improvement and innovation
Business development and growth
Certification
CIMA Advanced Diploma in Management Accounting
CIMA Certificate in Business Accounting
Accomplishments
Reduced operational costs by 25% through efficient logistics management
Improved delivery times by 30% through process improvements and strategic planning
Increased revenue by 15% through effective business development and customer engagement
Education Facility Attendant at Department for Education, Children and Young PeopleEducation Facility Attendant at Department for Education, Children and Young People