Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Ntemena Chibwe

Ntemena Chibwe

Lusaka

Summary

Though I have retired from formal employment, I remain active in pursuing spaces and opportunities for self development and helping others to develop. I'm self driven and have acquired skills and experiences over the years and feel I can make a positive contribution, in whatever small way, towards improving our lot in the communities, nation, region and Africa.

Overview

29
29
years of professional experience

Work History

Financial and Human Resource Aministrator

Simba International School
Ndola, Zambia
03.2015 - 08.2019

Management of the business and financial aspects of the school

Payroll Administration

Fees collection and debt management

Procurement of educational materials, and all other requirements.

Preparation and maintenance of employee contracts

Responsible for maintenance of all the assets including buildings.

Budget preparation and forecasting

Overseeing preparation of financial reports for the board and for auditing purposes.

Maintenance of all statutory and regulatory requirements and ensuring compliance.

General Manager Banking

Zanaco
Lusaka, Zambia
04.2006 - 01.2009
  • Conducted regular meetings with staff to review progress against established objectives.
  • Developed marketing strategies designed to grow and retain the customer base.
  • Monitored expenses to remain within budget
  • Ensured profitability by providing quality customer service, growth and efficient management of the loan book.
  • Guided managers and supervisory staff within my jurisdiction to promote smooth operations and efficiency.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance
  • Came up with sales and service strategies to improve revenue and the deposit base.
  • Delegated work to staff, setting priorities and goals
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
  • Monitored progress by establishing plans, budgets and measuring results.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Ensured adherence to the requirements of regulatory bodies, and operated within the confines of the laws of the country.
  • Ensured accurate and timely preparation and submission of financial and other reports.

Education

MBA - Master in Business Administration

Heriot Watt University
Scotland
06-2004

Bachelor of Arts - Economics And Business Administration

University of Zambia
Lusaka
10-1985

Skills

  • Meeting facilitation
  • Leadership and Management
  • Business Administration
  • Administration
  • Communication
  • Initiating processes and procedures
  • Coordinating and organising teams
  • Training and knowledge sharing/transfer
  • Listening and open to learning
  • Procurement
  • Budgeting and forecasting
  • Planning and strategizing

Timeline

Financial and Human Resource Aministrator

Simba International School
03.2015 - 08.2019

General Manager Banking

Zanaco
04.2006 - 01.2009

MBA - Master in Business Administration

Heriot Watt University

Bachelor of Arts - Economics And Business Administration

University of Zambia
Ntemena Chibwe