Nthembi Violet Roberts
Finance, Risk And Compliance Professional
Lusaka,Lusaka
Summary
Dynamic, energetic and strategic-thinking leader that is a fully qualified Chartered Accountant with over 11 years of work experience with an in depth understanding issues that affect the public and non profit sector. My engaging and pleasant personality coupled with my knowledge and expertise in Finance, Risk Management and internal audit offer a unique blend that establishes and sustains great team and customer relationships. I am a natural leader with strong analytical and problem solving skills. I prides myself in my ability to take on challenges, motivation to learn, grow and excel at managing multiple priorities with a positive attitude. I have experience in steering visions and enhancing goal attainment by being proactive in order to achieve high-quality work through determination and attention to detail as well as my willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Experienced Manager
PricewaterhouseCoopers
Lusaka, Lusaka
09.2021 - Current
- Service a dynamic clientele portfolio to retain as well as source for new opportunities of business
- Expand cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Review performance data to monitor and measure productivity, goal progress and activity levels.
- Direct staff and manage client assignment budgets and schedules to meet and exceed performance expectations.
- Formulate, monitor and adjust job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and client demands.
- Cross-train departmental employees to maximize team agility and performance.
- Compile data highlighting key metrics to report information, determine trends and identify methods for improving results.
- Applied customer feedback to develop process improvements and support long-term business needs.
Independent Business Consultant
Self Employed
Lusaka, Lusaka
05.2018 - 08.2021
- As an Independent Professional Consultant I worked with business entities to offer among other business related areas Enterprise Risk Management, Corporate Governance, Management Solutions and Internal and External audit advisory stratagem and assurances services
Director
EMM Corporate Partners
Lusaka, Lusaka
04.2015 - 01.2018
- Work as an integral part of Management to formulate and execute organisational and departmental strategy for improved revenues, process transformation, and measurable improved operational performance
Work with the firm leadership to develop, formulate and present business offerings to the market - Oversee and provide service excellence by identifying key client business issues and risks, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches which are in line with accounting and auditing standards.
- Development and management of Consultancy Departmental and client assignment work plans, schedules, budgets as well as assignment scope, schedules, budgets, risks, resources, and quality of work in line with internal policies as well as accounting and audit standards
- Lead and deliver client engagements that identify, design, and implement creative business and technology solutions that target client’s unique governance, control and operational issues and risks that leverage their resource availability.
Head of Consultancy and Operations
EMM Corporate Partners
Lusaka, Lusaka
01.2014 - 05.2015
- Execute departmental strategy for improved revenues, process transformation, and measurable improved operational performance that resulted in a year worth of working capital reserves.
- Execute client assignment work plans, schedules, budgets as well as assignment scope, schedules, budgets, risks, resources, and quality of work in line with internal policies as well as accounting and audit standards
- Lead and deliver client engagements that identify, design, and implement creative business and technology solutions that target client’s unique governance, control and operational issues and risks.
- Collaborated with other departmental heads to optimise organisation resource utilisation and strengths to achieve sustainable results
Citi Accounts and Customer Services Officer
Citi Bank Zambia
Lusaka, Lusaka
05.2009 - 12.2013
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Assisted marketing team on short-term and long-term promotional projects and provided regular updates on status and progress.
- Performed quarterly reviews and reconciliations on departmental accounts as well as monthly Audit of department internal and clientele transactions to ensure adherence to policy as well as local regulation and global AML/Sanction’s policy; reporting and tracking to resolution of all anomalies found.
Education
Master of Science - Business Management
University of London
London - United Kingdom 06.2019 - 06.2021
Certified Internal Auditor Part 2 -CIA - Auditing
Institute of Internal Auditors IIA-online
Florida - United States Of America 06.2019 - Current
Chartered Accountant -ACCA - Accounting And Finance
Zambia Centre For Accountancy Studies (ZCAS)
Lusaka - Zambia 06.2007 - 12.2009
Bachelor of Professional Studies - Finance And Auditing
Zambia Institute of Chartered Accountants
Lusaka Zambia 01.2014 - 12.2014
Skills
Budgeting
undefinedAffiliations
- Fellow of the Zambia Institute of Chartered Accountants
- Member of the Association of Certified Chartered Accountants
- Member of Institute of Internal Auditors
Certification
Keeping up with Change: Issues for the Finance Professional
Timeline
USAID and CDC Financial Management and Compliance 2021 and Beyond
09-2022
Experienced Manager
PricewaterhouseCoopers
09.2021 - Current
Top 5 Compliance and Audit Issues for USAID and CDC Partners
09-2021
What is Corruption: Anti-Corruption and Compliance
03-2021
Master of Science - Business Management
University of London
06.2019 - 06.2021
Certified Internal Auditor Part 2 -CIA - Auditing
Institute of Internal Auditors IIA-online
06.2019 - Current
Keeping up with Change: Issues for the Finance Professional
05-2019
Independent Business Consultant
Self Employed
05.2018 - 08.2021
Director
EMM Corporate Partners
04.2015 - 01.2018
Bachelor of Professional Studies - Finance And Auditing
Zambia Institute of Chartered Accountants
01.2014 - 12.2014
Head of Consultancy and Operations
EMM Corporate Partners
01.2014 - 05.2015
Citi Accounts and Customer Services Officer
Citi Bank Zambia
05.2009 - 12.2013
Chartered Accountant -ACCA - Accounting And Finance
Zambia Centre For Accountancy Studies (ZCAS)
06.2007 - 12.2009
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