Nzamose Cynthia Phiri
Lusaka
Summary
Dedicated Pharmacist with twelve years of experience as a pharmacy personnel ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients and management. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Pharmacist
Midwood Pharmacy
02.2024 - Current
- Manage high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Purchase medicines and medical supplies from different local pharmaceutical companies.
- Collaborate with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintain up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Comply with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Maintain appropriate drug records and completed reports as necessary.
- Educate patients about possible drug interactions and give special administration instructions.
Pharmacist
Kingscare Pharmacy
03.2023 - 01.2024
- Educated patients about possible drug interactions and gave special administration instructions.
- Maintained appropriate drug records and completed reports as necessary.
- Purchased medicines and medical supplies from different local pharmaceutical companies.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Pharmacy Technologist
South Point Hospital
12.2020 - 02.2023
- Minimized drug interactions risks through careful review of patients' medication profiles before dispensing new prescriptions.
- Dispensed drugs using the hospital management system.
- Streamlined pharmacy operations by maintaining an organized and clean work environment, ensuring efficient workflow.
- Receipted medicines and medical supplies from local pharmaceutical companies.
- Stayed current on industry trends and best practices for optimal job performance.
- Increased operational efficiency by utilizing pharmacy software systems for prescription processing, labeling, and record-keeping tasks.
- Enhanced patient care by accurately preparing and dispensing medications.
- Provided exceptional patient education on medication usage, side effects management strategies contributing to improved treatment adherence.
- Reduced medication errors by diligently checking prescriptions for accuracy and completeness before dispensing to patients.
Graduate Intern Pharmacist
University Teaching Hospital
05.2021 - 06.2022
- Ensured compliance with regulations governing the practice of pharmacy during daily operations.
- Supplied wards with medicines and medical supplies weekly.
- Receipted medicines and medical supplies from medical stores and local pharmaceutical companies.
- Assisted with various administrative tasks within the pharmacy, such as data entry, billing, and appointment scheduling to ensure smooth operations.
- Provided exceptional customer service to patients, fostering trust in the pharmacist-patient relationship through open dialogue about health needs and concerns.
- Maintained detailed records of all dispensed medications to ensure accuracy while meeting required reporting standards.
- Increased patient satisfaction by addressing concerns or questions related to medications and prescription refills.
- Supported pharmacists in optimizing patient care through accurate medication preparation, including compounding and labeling.
- Enhanced pharmacy efficiency by assisting with inventory management and effectively organizing drug storage areas.
Pharmacy Technologist
Ministry of Health- Zambia
01.2014 - 03.2020
- Sent Medicines and medical supplies requisitions to Zambia Medicines and Medical Supplies Agency (ZAMMSA) using eLMIS.
- Dispensed antiretrovirals using smart-care, eLMIS and daily activity register.
- Supplied medicines and medical supplies to wards weekly.
- Conducted monthly stock inventory.
- Participated in pharmacovigilance.
- Minimized drug interactions risks through careful review of patients' medication profiles before dispensing new prescriptions.
- Participated in the disposal of expired medicines and medical supplies.
- Receipted medicines and medical supplies from Zambia Medicines and Medical supplies Agency and local pharmaceutical companies.
- Participated in the hospital medicines and therapeutics committee meetings.
Pharmacy Technologist
Mopani Copper Mines
02.2012 - 12.2013
- Dispensed medicines and medical supplies using prescriptions, ward drug charts, hospital management system and daily activity register.
- Conducted bulk store and pharmacy stock monthly inventory.
- Participated in pharmacovigilance activities within the hospital.
- Provided effective and quality patient counseling to minimize risks of drug interactions by carefully reviewing the prescription before dispensing.
- Receipted medicines and medical supplies from private pharmaceutical companies.
- Dispensed antiretrovirals using smart care, daily activity register and eLMIS.
Education
Postgraduate Diploma - Education Leadership And Teaching Methodology
Copperbelt University
Copperbelt, Zambia.12.2023
Bachelor of Science - Pharmacy
University of Zambia
Lusaka,zambia.12.2020
Diploma - Pharmacy
Evelyn Hone College
Lusaka,Zambia.12.2011
Certificate - Grade Twelve
Kabulonga Girls Secondary School
Lusaka,Zambia.12.2007
Skills
- Leadership
- Problem-solving
- Creativity
- Team management
- Emotional intelligence
- Strategic thinker
- Research
- Planning and analyzing
- Customer Service and Communication
- Computer literate
Affiliations
- HEALTH PROFESSIONS COUNCIL OF ZAMBIA- Pharmacist
- PHARMACEUTICAL SOCIETY OF ZAMBIA-Member
Additional Information
MISCELLANEOUS
Nationality : Zambian
NRC : 125689/10/1
Date of Birth : 05/04/1990
Gender : Female
CONFERENCES/WORKSHOPS ATTENTED
- U.S Family Planning and Abortion Requirements Course – USAID (4th to 7thMarch ,2024).
- Zambia ARV Logistics System – PEPFAR (9th -13th May,2016).
- Electronic Logistics Management Information System Facility Edition- USAID|DELIVER PROJECT (18th to 21st August,2015).
- Zambia Essential Medicines Logistics Improvement Program – USAID|DELIVER PROJECT (22nd– 27th June,2015).
REFERENCES
Mr Bright Kabwe
Senior Pharmacist
Midwood Pharmacy
Lusaka, Zambia.
Cell:+260 979 861 500
Email: Bright.kabwe@gmail.com
Dr Webrod Mufwambi
Lecturer/ Researcher
University of Zambia
Lusaka, Zambia.
Cell: +260 977 704 491
Email: webrodmufwambi@gmail.com
Mr Kennedy Kanjipite
Senior Pharmacist
Mopani Copper Mines
Kitwe, Zambia.
Cell: +260 961 324 232/ 0977 324 232
Email: kanjipite@gmail.com
Mrs Musonda Kasolo Daka
Pharmacist
Ministry Health ( University Teaching Hospital)
Lusaka, Zambia
Cell: +260 977 867 531
Email : musondakasolo@yahoo.com
Dr Jonathan Mulenda
Medical Doctor
South Point Hospital
Lusaka, Zambia
Cell: +260 976 730 363
Email: jmulenda16@gmail.com
Languages
Nsenga
Native language
English
Proficient
C2
Bemba
Advanced
C1
Timeline
Pharmacist
Midwood Pharmacy
02.2024 - Current
Pharmacist
Kingscare Pharmacy
03.2023 - 01.2024
Graduate Intern Pharmacist
University Teaching Hospital
05.2021 - 06.2022
Pharmacy Technologist
South Point Hospital
12.2020 - 02.2023
Pharmacy Technologist
Ministry of Health- Zambia
01.2014 - 03.2020
Pharmacy Technologist
Mopani Copper Mines
02.2012 - 12.2013
Postgraduate Diploma - Education Leadership And Teaching Methodology
Copperbelt University
Bachelor of Science - Pharmacy
University of Zambia
Diploma - Pharmacy
Evelyn Hone College
Certificate - Grade Twelve
Kabulonga Girls Secondary School
Similar Profiles
Ricardo HenriquezRicardo Henriquez
EMT at Midwood EmsEMT at Midwood Ems
Javier NunezJavier Nunez
Motor Vehicle Operator at Midwood Ambulance ServiceMotor Vehicle Operator at Midwood Ambulance Service
Hiban RodriguezHiban Rodriguez
Emergency Medical Technician at Midwood Ambulance ServiceEmergency Medical Technician at Midwood Ambulance Service