Nzamose Cynthia Phiri
Lusaka
Summary
Dedicated Pharmacist with several years of experience as a pharmacy personnel ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients and management. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Head of Pharmacy Department(Pharmacist)
University of Lusaka Hospital
Lusaka, Zambia
04.2025 - Current
- Dispense medications accurately to patients, following prescription guidelines.
- Review patient medication histories for potential drug interactions.
- Educate patients on medication usage, and side effects.
- Manage the inventory of pharmaceuticals and medical supplies efficiently.
- Provide training and support to pharmacy staff on best practices.
- Collaborate with the healthcare team to optimize patient care plans.
- Provide excellent customer service by assisting customers with medical-related issues, and providing healthcare counseling.
- Monitor medication inventory levels, and keep detailed documentation in company software.
- Ensure strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
- Implement cost-saving measures and medication therapy management programs to improve patient outcomes.
- Supervise staff and motivate top performance against pharmacy objectives.
Pharmacist
Midwood Pharmacy
Lusaka, Zambia
02.2023 - 03.2025
- Managed a high volume of prescriptions daily while maintaining excellent customer service and paying attention to detail.
- Purchased medicines and medical supplies from different local pharmaceutical companies.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in the quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Complied with pharmacy regulations to increase the quality of health care and inhibit criminal abuse of drugs.
- Maintained appropriate drug records, and completed reports as necessary.
- Educated patients about possible drug interactions, and gave special administration instructions.
Pharmacy Technologist
South Point Hospital
Lusaka, Zambia.
12.2020 - 02.2023
- Minimized drug interactions risks through careful review of patients' medication profiles before dispensing new prescriptions.
- Dispensed drugs using the hospital management system.
- Streamlined pharmacy operations by maintaining an organized and clean work environment, ensuring efficient workflow.
- Receipted medicines and medical supplies from local pharmaceutical companies.
- Stayed current on industry trends and best practices for optimal job performance.
- Increased operational efficiency by utilizing pharmacy software systems for prescription processing, labeling, and record-keeping tasks.
- Enhanced patient care by accurately preparing and dispensing medications.
- Provided exceptional patient education on medication usage, side effects management strategies contributing to improved treatment adherence.
- Reduced medication errors by diligently checking prescriptions for accuracy and completeness before dispensing to patients.
Pharmacy Technologist
Ministry of Health- Zambia
Mufulira, Copperbelt
01.2014 - 03.2020
- Sent Medicines and medical supplies requisitions to Zambia Medicines and Medical Supplies Agency (ZAMMSA) using eLMIS.
- Dispensed antiretrovirals using smart-care, eLMIS and daily activity register.
- Supplied medicines and medical supplies to wards weekly.
- Conducted monthly stock inventory.
- Participated in pharmacovigilance.
- Minimized drug interactions risks through careful review of patients' medication profiles before dispensing new prescriptions.
- Participated in the disposal of expired medicines and medical supplies.
- Receipted medicines and medical supplies from Zambia Medicines and Medical supplies Agency and local pharmaceutical companies.
- Participated in the hospital medicines and therapeutics committee meetings.
Pharmacy Technologist
Mopani Copper Mines
Mufulira, Copperbelt.
02.2012 - 12.2013
- Dispensed medicines and medical supplies using prescriptions, ward drug charts, hospital management system and daily activity register.
- Conducted bulk store and pharmacy stock monthly inventory.
- Participated in pharmacovigilance activities within the hospital.
- Provided effective and quality patient counseling to minimize risks of drug interactions by carefully reviewing the prescription before dispensing.
- Receipted medicines and medical supplies from private pharmaceutical companies.
- Dispensed antiretrovirals using smart care, daily activity register and eLMIS.
Education
Postgraduate Diploma - Education Leadership And Teaching Methodology
Copperbelt University
Copperbelt, Zambia.12.2023
Bachelor of Science - Pharmacy
University of Zambia
Lusaka,zambia.12.2020
Diploma - Pharmacy
Evelyn Hone College
Lusaka,Zambia.12.2011
Certificate - Grade Twelve
Kabulonga Girls Secondary School
Lusaka,Zambia.12.2007
Skills
- Planning and analysing
- Problem solving
- Creativity
- Team management
- Emotional intelligence
- Leadership
- Strategic thinker
- Research
- Patient Education
- Customer service and communication
Affiliations
- HEALTH PROFESSIONS COUNCIL OF ZAMBIA- Pharmacist
- PHARMACEUTICAL SOCIETY OF ZAMBIA-Member
Additional Information
MISCELLANEOUS
Nationality : Zambian
NRC : 125689/10/1
Date of Birth : 05/04/1990
Gender : Female
CONFERENCES/WORKSHOPS ATTENTED
- U.S Family Planning and Abortion Requirements Course – USAID (4th to 7thMarch ,2024).
- Zambia ARV Logistics System – PEPFAR (9th -13th May,2016).
- Electronic Logistics Management Information System Facility Edition- USAID|DELIVER PROJECT (18th to 21st August,2015).
- Zambia Essential Medicines Logistics Improvement Program – USAID|DELIVER PROJECT (22nd– 27th June,2015).
REFERENCES
1. Mr Bright Kabwe
Senior Pharmacist
Midwood Pharmacy
Lusaka, Zambia.
Cell:+260 979 861 500
Email: bright.kabwe@gmail.com
2. Dr Webrod Mufwambi
Lecturer/ Researcher
University of Zambia
Lusaka, Zambia.
Cell: +260 977 704 491
Email: webrodmufwambi@gmail.com
3. Mr Kennedy Kanjipite
Senior Pharmacist
Mopani Copper Mines
Kitwe, Zambia.
Cell: +260 961 324 232/ 0977 324 232
Email: kanjipite@gmail.com
4. Mrs Musonda Kasolo Daka
Pharmacist
Ministry Health ( University Teaching Hospital)
Lusaka, Zambia
Cell: +260 977 867 531
Email : musondakasolo@yahoo.com
5. Dr Jonathan Mulenda
Medical Doctor
South Point Hospital
Lusaka, Zambia
Cell: +260 976 730 363
Email: jmulenda16@gmail.com
Languages
Bemba, Nsenga, Nyanja, English
First Language
Timeline
Head of Pharmacy Department(Pharmacist)
University of Lusaka Hospital
04.2025 - Current
Pharmacist
Midwood Pharmacy
02.2023 - 03.2025
Pharmacy Technologist
South Point Hospital
12.2020 - 02.2023
Pharmacy Technologist
Ministry of Health- Zambia
01.2014 - 03.2020
Pharmacy Technologist
Mopani Copper Mines
02.2012 - 12.2013
Postgraduate Diploma - Education Leadership And Teaching Methodology
Copperbelt University
Bachelor of Science - Pharmacy
University of Zambia
Diploma - Pharmacy
Evelyn Hone College
Certificate - Grade Twelve
Kabulonga Girls Secondary School