Summary
Overview
Work History
Education
Skills
Timeline
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Oliver Nkonde

Lusaka

Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Reliable IT Technician confirms resolution of assigned tickets by performing comprehensive diagnostics and follow-ups. Communicates well with both technical and non-technical personnel and customers.

Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Software and Software user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

Overview

4
4
years of professional experience

Work History

IT Technician

Civacon Concepts Limited
Lusaka
11.2021 - Current
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Education

Computer Systems Engineering

Industrial Training Center
Lusaka
12.2019

Skills

  • Microsoft Windows and Office
  • Hardware and Software Repair
  • Collaborative Team Player
  • Troubleshooting Network Issues
  • Application Installation
  • Computer System Diagnostics Software
  • Printers and Peripherals
  • Component Replacements
  • Computer Hardware Knowledge
  • Configuring Devices
  • Technical Presentations
  • Computer Configurations
  • Computer Operating Systems

Timeline

IT Technician

Civacon Concepts Limited
11.2021 - Current

Computer Systems Engineering

Industrial Training Center

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Oliver Nkonde