Oscar Mutantabowa
Summary
Proven Security Officer and Warehouse Supervisor with a track record of enhancing safety and inventory accuracy at G4S Secure Solutions and Cargil Cotton Gineries. Expert in surveillance and incident reporting, demonstrating physical fitness and leadership to decrease theft by 30%. Skilled in fostering team efficiency and maintaining rigorous access control, ensuring operational excellence and client satisfaction.
Overview
17
17
years of professional experience
Work History
Security Officer
G4S Secure Solutins
12.2018 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Warehouse Supervisor
Cargil Cotton Gineries
07.2015 - 11.2015
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Managed merchandise inventory transactions.
Warehouse Assistant
Spar Arcades Super Market
01.2013 - 06.2014
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Car Park Attendant
Lusaka City Council
04.2010 - 11.2011
- Provided crucial assistance during emergency situations, coordinating with first responders as necessary for public safety measures.
- Maintained a clean and orderly environment by regularly inspecting parking areas and removing litter or debris.
- Enhanced car park security with vigilant monitoring of the premises for any suspicious activity or unauthorized access.
- Established strong rapport with regular customers, fostering a welcoming environment at the car park facility.
- Expedited vehicle retrieval during busy periods by accurately noting parked locations upon arrival, minimizing wait times for departing customers.
- Improved customer satisfaction by efficiently directing vehicles to available parking spaces and providing clear guidance.
- Reduced complaints by promptly addressing customer concerns and providing helpful solutions for parking-related issues.
- Increased revenue through diligent collection of parking fees and ensuring accurate record-keeping of transactions.
- Assisted customers with special needs, facilitating easy access to suitable parking spaces for their convenience.
- Upheld high standards of professionalism when interacting with customers, setting a positive impression of the establishment''s brand image.
Warehouse Assistant
Spar Arcades Super Market
01.2007 - 12.2009
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
Certificate - Accounting Technician
National Institute Of Public Administration
12.2006
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Physical Fitness
- Surveillance
- Access Control
- Patrol operations
- Access Control Management
Timeline
Security Officer
G4S Secure Solutins
12.2018 - Current
Warehouse Supervisor
Cargil Cotton Gineries
07.2015 - 11.2015
Warehouse Assistant
Spar Arcades Super Market
01.2013 - 06.2014
Car Park Attendant
Lusaka City Council
04.2010 - 11.2011
Warehouse Assistant
Spar Arcades Super Market
01.2007 - 12.2009
Certificate - Accounting Technician
National Institute Of Public Administration
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