Oscarlina Chongo
Kitwe,Zambia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Sales And Marketing Personal
Knowledgegates Companies
Lusaka, Zambia
03.2023 - 10.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
Education
Kantanshi Secondary
Mufulira , Zambia Some College (No Degree) - Diploma in Public Health Nursing
Michael Chilufya Sata College Of Nursing And Midwifery
Mpika, Zambia Skills
- Energetic self-starter
- Customer engagement
- Hospitality and accommodation
- Problem-solving
- Stocking and receiving
- Relationship building
- Task prioritization
- Upselling
- Listening skills
- Reliable and punctual
- Customer service
- Product knowledge
- Relationship management
- Team collaboration
- Problem resolution
- Time management
- Communication skills
- Teamwork and collaboration
- Research
- Planning
- Leadership
Languages
English
First Language
Other Zambian Language's
Advanced (C1)
C1
Websites
Affiliations
- Singing
- Swimming
- Playing Football
- Exploring
Certification
- REGISTERED PUBLIC HEALTH NURSE |
Timeline
Sales And Marketing Personal
Knowledgegates Companies
03.2023 - 10.2024
Kantanshi Secondary
Some College (No Degree) - Diploma in Public Health Nursing
Michael Chilufya Sata College Of Nursing And Midwifery