Paavo Paulus
Khomas
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims assessments with knowledge of auto appraisals and estimations.
Overview
8
8
years of professional experience
Work History
Claims Assessor
Kingprice Insurance Namibia
Windhoek
02.2023 - Current
- Investigated potentially fraudulent claims with focus on thoroughness, quality and cost control.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
Insurance Sales Consultant
Kingprice Insurance Namibia
Windhoek
06.2017 - 01.2023
- Worked with fellow sales team members to achieve group targets.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Upsold products to policyholders and potential new clients.
- Exceeded company sales goals for new policies.
- Responded to inquiries and explained product features and service advantages to potential customers.
Education
Advanced Diploma - Banking, Finance And Credit
Academy of Banking Namibia
Windhoek 2022
Grade 12 -
Oshakati Secondary School
Oshakati2013
Skills
- Information Confidentiality
- Vehicle Damage Assessment
- Coverage Assessment
- Claims Evaluation
- Verbal and Written Communication
- Complex Problem Solving
- Conflict Resolution
- Report and Records Review
- Computer Skills
References
REFERENCES:
Mrs. Etuna Ashipala - Academy of Banking
Cell No: +264 812017560
Mr. Tiaan Van Rooyen - Kingprice insurance
Cell No. +264 813717577
Languages
Oshiwambo
First Language
English
Proficient
C2
Portuguese
Beginner
A1
Afrikaans
Beginner
A1
Timeline
Claims Assessor
Kingprice Insurance Namibia
02.2023 - Current
Insurance Sales Consultant
Kingprice Insurance Namibia
06.2017 - 01.2023
Advanced Diploma - Banking, Finance And Credit
Academy of Banking Namibia
Grade 12 -
Oshakati Secondary School
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