Pamela Banda
Chingola
Summary
Experienced in administrative duties.
Excellent problem solving, communication skills and accustomed to long work hours
Responsible Revenue Officer with familiarity with tax laws, regulations, procedures and precedents.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Temporal Revenue Officer
Zambia Revenue Authority
11.2023 - Current
- Assisting tax payers in submitting returns and payments, Debt enforcement by calling tax payers, Attending to tax payers inquiries, PAYE refund assistance, Creating and printing of TPINs, Issuing forms, leaflets and other documentation as necessary, Debt recovery by calling tax payers, Registering new tax payers on different taxes, Updating tax payers details, Demographic amendments, Identity Amendments, Issuing letters to tax payers with shared NRCs
- Increased revenue by implementing effective tax collection strategies and monitoring taxpayer compliance.
Internship 'Direct Taxes'
Zambia Revenue Authority
06.2023 - 11.2023
- Assisting tax payers in submitting returns and payments, Debt enforcement by calling tax payers, PAYE refund assistance, Creating and printing of TPINs, Debt recovery by calling tax payers, Registering new tax payers on different taxes, Updating tax payers details, Demographic amendments, Identity Amendments, Issuing letters to tax payers with shared NRCs
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Cashier
Camco Equipment Zambia Limited
10.2015 - 05.2016
- Manage petty cash transactions, Depositing of daily cash/cheque sales, Reconciling all the daily deposits with receipts, Reconciling of accounts at the month end maintained by the branch, Issue tax invoices, receipts to the customers, Pay casual workers, Reconciliation of daily sales, Releasing of funds after being authorized
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Technician Certificate -
Evelyn Hone Collage
Licentiate Level -
Zambia Institute of Chartered Accountants (ZICA)
Excellent computer skills -
Microsoft Word and Excel
Pastel Certificate -
Kitwe Institute of Management
01.2013
Skills
- Debt management
- Researching abilities
- Interpersonal communication skills
- Account Monitoring
Additional Personal Information
Experienced in administrative duties; scheduled meeting, handled purchasing. Excellent problem solving, communication skills and accustomed to long work hours., To work in tandem with a team in a challenging and competitive environment where I could improve my knowledge and my capabilities would be put to use for the development of the organization.
Education And Academic Training
- Senior secondary certificate, Munali Girls Secondary School, Lusaka, Zambia, 2003-2005
- Junior Secondary certificate, Northrise Basic School, 2000-2001
Nrc No
118124/10/1
Personal Information
- Place of Birth: Kafue
- Citizenship: Zambian
- Date of Birth: 10/04/88
- Gender: Female
- Marital Status: Married
- Address: Kabundi East 2512
References
- Mr Banda Alidonnie, Zambia Revenue Authority, Inspector, +260 975949999, Chingola
- Mrs Mildread Luchembe, Zambia Revenue Authority, Station Manager, Chingola,
- Ms Jane Munsanda, Camco Equipment Zambia Limited, Human Resource Manager, +260 977546298
Hobbies and Interests
- Reading Literature
- Cooking and Traveling
Cooking, Reading, Playing football
Learning new ideas about cooking and baking
Languages
Chewa
Native language
Tonga, Bemba, Nyanja
Beginner
A1
Timeline
Temporal Revenue Officer
Zambia Revenue Authority
11.2023 - Current
Internship 'Direct Taxes'
Zambia Revenue Authority
06.2023 - 11.2023
Cashier
Camco Equipment Zambia Limited
10.2015 - 05.2016
Technician Certificate -
Evelyn Hone Collage
Licentiate Level -
Zambia Institute of Chartered Accountants (ZICA)
Excellent computer skills -
Microsoft Word and Excel
Pastel Certificate -
Kitwe Institute of Management
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