Dedicated professional with expertise in TCP and IP knowledge, server hardware installation, and networking concepts. Demonstrates strong interpersonal communication skills and a comprehensive understanding of IP addressing and routing. Proficient in Ethernet switches setup and wireless communications technology, aiming to leverage technical skills to enhance network infrastructure efficiency.
Overview
18
18
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Technical Support Specialist Networks
CENTER FOR INFECTIOUS DISEASE RESEARCH IN ZAMBIA(CIDRZ)
Lusaka, Zambia
01.2014 - 03.2025
Executed wireless broadband antenna installations for point-to-point connectivity across Lusaka hospitals and clinics.
Planned structured cabling for local area network installations in both existing and new infrastructures.
Implemented Starlink internet services in provincial clinic and hospital facilities for SMARTCARE programme.
Installed video conferencing systems in all conference rooms to enhance communication.
Designed and planned CCTV installation for improved security.
Provided technical support through helpdesk, ensuring minimal downtime.
Configured and deployed network switches to optimise performance.
Maintained accurate documentation of network configurations and service records.
Tracked technical issue patterns; suggested solutions for recurrent problems.
Student Technician
ZAMBIA TELECOMMUNICATION COMPANY LTD FIELD ATTACHMENTS CHIPATA 2013
01.2013 - 01.2013
Executed operations and maintenance for Base Transceiver Stations, ensuring optimal performance.
Conducted troubleshooting for Core Networks, enhancing system reliability.
Oversaw Public Switched Telephone Network underground cable installation and fault resolution.
Managed Base Station Controller operations to maintain seamless connectivity.
Analysed GSM Network System Structure to improve operational efficiency.
Directed call processes and radio system operations to optimise communication flow.
Maintained Mobile Station functionality through systematic operation checks.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Carried out day-to-day duties accurately and efficiently.
Adhered strictly to company guidelines whilst delivering reliable services within stipulated deadlines.
Ensured customer satisfaction by promptly addressing and resolving technical issues.
Installed state-of-the-art telecommunication equipment for improved network efficiency.
Telecommunication Technician/Rigger
ZEE CONSTRUCTION LIMITED
01.2012 - 01.2012
-Installations of telecommunications equipment on telecommunication transmission towers
-Microwave antenna assembling, installations and antenna alignment until a link is established between two Base Station.
-Installations backup battery cabinets and batteries for both 3G and 2G base stations
-Installation of all ,power, I.F, optic fiber, feeder and grounding cables
Utilised specialist tools to assemble parts of machinery diligently.
Maintained a clean working environment, upheld compliance with health and safety regulations.
Tracked inventory of spare parts regularly, ensured optimal stock levels at all times.
Removed and replaced worn and damaged components to reduce risk of breakdowns.
Tested and evaluated equipment performance to determine maintenance needs.
Adjusted equipment to enhance performance and meet requirements.
Field Attachments Telecommunication Technician
ZAMBIA TELECOMMUNICATION COMPANY LTD
01.2009 - 12.2009
Installed state-of-the-art telecommunication equipment for improved network efficiency.
Utilised latest tools and software to facilitate efficient telecommunications installations and repairs.
Performed routine inspections to guarantee optimal functioning of communication systems.
Travelled extensively across regions for timely servicing and installing telecom equipments at client locations.
Troubleshot and repaired cable signal issues by replacing faulty cables, power supplies and associated equipment.
Laid underground cables according to specifications, achieving quality and safety standards.
Adhered to industry regulations to maintain compliant health and safety practices.
Responded quickly to customer complaints, providing positive solutions to maintain satisfaction.
Tied and bundled cables to meet safety requirements for safe, secure results.
Selected cable management structures such as racks, J-hooks and splitters to support new installations.
Handled regular repairs and maintenance for information and communications equipment.
Telecommunication Technician/Rigger
TELESUPRICON ZAMBIA LTD
01.2008 - 12.2008
Assembled and aligned microwave antennas for robust base station links.
Installed Optics RTN 600 series radio transmission systems.
Set up Harris True Point microwave antennas with precision.
Executed indoor and outdoor battery cabinet installations.
Laid transmission, alarm, and power cables for diverse site conditions.
Utilised latest tools and software to facilitate efficient telecommunications installations and repairs.
Executed comprehensive testing procedures post-installation for guaranteed system functionality.
Installed state-of-the-art telecommunication equipment for improved network efficiency.
Laid underground cables according to specifications, achieving quality and safety standards.
Telecommunication Technician/Rigger
BIOTECH ZAMBIA LTD
01.2007 - 12.2007
Installation of Optics RTN 600 series Radio Transmission System
Repaired malfunctioning equipment to restore services swiftly.
Mitigated potential downtimes with proactive system monitoring and fault detection techniques.
Installed complex telecommunications systems to improve network performance.
Troubleshot system faults for quick resolution and minimal downtime.
Troubleshot and repaired cable signal issues by replacing faulty cables, power supplies and associated equipment.
Observed work-at-height regulations to maintain safety standards during cable installations and repairs.
Laid underground cables according to specifications, achieving quality and safety standards.
Configured Customer Premises Equipment to deliver faultless connectivity and performance.
Education
Advanced Diploma - Computer Networking And Internet Protocols
Alison Education Company
Lusaka Online
01.2024 - 06.2024
Certificates - Telecommunications Systems
ZAMBIA ICT COLLEGE NDOLA
Ndola
09.2011 - 06.2012
Certificates - Telecommunications Systems
ZAMBIA ICT COLLEGE NDOLA
Ndola
09.2011 - 06.2012
Certificate - Global Systems Mobile Communication.(GSM)
ZAMBIA TELECOMMUNICATIONS COMMUNICATIONS COMPANY COLLEGE
Ndola
09.2011 - 06.2012
Senior Secondary Education - GCSE School Certificate
CHIZONGWE TECHNICAL SECONDARY SCHOOL
Chipata
01.2004 - 01.2006
Primary School Education - GCSE School Certificate
OLYMPIA PRIMARY SCHOOL
Lusaka
01.1994 - 01.2002
Skills
TCP and IP knowledge
Server hardware installation
Strong interpersonal communication
Networking concepts understanding
IP addressing and routing
Ethernet switches setup
Wireless communications technology
Certification
2017: Engineering Institute of Zambia Registered Technician EIZ-No
2017: The Engineering Registration Board EngRB No.240302162012861 Registered Technician.
EngRB No.440302162012861
REFERENCES
Gordorn, Mwanza, CIDRZ ICT Manger, 0977850875
Evans, Nkole, Software Developer, 0978989259
Dingani, Phiri, System Administrator, 0977830083, CIDRZ
Languages
English
Advanced
References
References available upon request.
Timeline
Advanced Diploma - Computer Networking And Internet Protocols
Alison Education Company
01.2024 - 06.2024
Technical Support Specialist Networks
CENTER FOR INFECTIOUS DISEASE RESEARCH IN ZAMBIA(CIDRZ)
01.2014 - 03.2025
Student Technician
ZAMBIA TELECOMMUNICATION COMPANY LTD FIELD ATTACHMENTS CHIPATA 2013
01.2013 - 01.2013
Telecommunication Technician/Rigger
ZEE CONSTRUCTION LIMITED
01.2012 - 01.2012
Certificates - Telecommunications Systems
ZAMBIA ICT COLLEGE NDOLA
09.2011 - 06.2012
Certificates - Telecommunications Systems
ZAMBIA ICT COLLEGE NDOLA
09.2011 - 06.2012
Certificate - Global Systems Mobile Communication.(GSM)
ZAMBIA TELECOMMUNICATIONS COMMUNICATIONS COMPANY COLLEGE
09.2011 - 06.2012
Field Attachments Telecommunication Technician
ZAMBIA TELECOMMUNICATION COMPANY LTD
01.2009 - 12.2009
Telecommunication Technician/Rigger
TELESUPRICON ZAMBIA LTD
01.2008 - 12.2008
Telecommunication Technician/Rigger
BIOTECH ZAMBIA LTD
01.2007 - 12.2007
Senior Secondary Education - GCSE School Certificate
CHIZONGWE TECHNICAL SECONDARY SCHOOL
01.2004 - 01.2006
Primary School Education - GCSE School Certificate
Head of Paediatric services at Center for Infectious Disease Research in Zambia (CIDRZ)Head of Paediatric services at Center for Infectious Disease Research in Zambia (CIDRZ)
Programme Coordinator at Centre for Infectious Disease Research in Zambia (CIDRZ)Programme Coordinator at Centre for Infectious Disease Research in Zambia (CIDRZ)
Provincial Monitoring and Evaluation Coordinator at Centre for Infectious Disease Research in Zambia (CIDRZ)Provincial Monitoring and Evaluation Coordinator at Centre for Infectious Disease Research in Zambia (CIDRZ)