Hi, I’m
PATIENCE CHIKOMBOLA
Business Development & Banking Finance Professional
Lusaka,09
Summary
Results-driven Banking and Finance professional with hands-on experience spanning financial operations, loan processing, compliance, business development, and stakeholder engagement. Currently driving commercial growth at AMSCO Advisory Services Zambia, leading BD outreach across mining, energy, banking, and telecoms sectors. Former Direct Sales Agent at Zambia Industrial Commercial Bank (ZICB) with a strong record in account acquisition, KYC compliance, and client relationship management. As Founder and Executive Director of Daffodil Care a registered Zambian NGO brings a rare combination of corporate discipline, community leadership, and strategic vision. Holds a BSc in Banking and Finance from Copperbelt University.
Overview
5
years of professional experience
Work History
AMSCO Advisory Services ZambiaLusaka
Commercial / Business Development Intern
02.2026 - Current
Job overview
- Drive commercial outreach across strategic sectors including mining, energy, banking, and telecoms, targeting C-suite and senior decision-makers.
- Lead Campaign 2 BD initiative, managing a pipeline of 30+ companies and coordinating tailored engagement across multiple industries.
- Identify and develop high-leverage client relationships, including contacts spanning multiple subsidiary companies within key accounts.
- Contribute to proposal writing, sector research, and the development of client-facing materials in support of the BD and Advisory teams.
- Build and maintain the internal consultant database; designed a Google Form pipeline for consultant recruitment and onboarding.
- Support preparation of SME lists and submissions for partner presentations and funding proposals.
Zambia Industrial Commercial Bank (ZICB)Kitwe
Direct Sales Agent
06.2024 - 01.2026
Job overview
- Processed and verified loan applications end-to-end, including calculations, credit reference bureau checks, and documentation compliance.
- Supported loan restructuring programme for Grizzly Mining Ltd employees through client outreach, document collection, and compliance verification.
- Remediated non-compliant and dormant accounts to meet full regulatory standards; maintained zero-defect documentation records.
- Facilitated account opening for MSME and corporate clients, consistently opening an average of 40 fully compliant accounts and 3 fixed deposits per month.
- Provided administrative and reception support for the Corporate & Commercial Suite, managing client handling and front-office communication.
- Delivered consistently high levels of customer satisfaction through professional service and proactive relationship management.
- Business Development & Client Acquisition
- Account Management & Customer Relationship Mgmt.
- Financial Documentation & Credit Analysis
- Administrative & Front-Office Coordination
- Loan Processing & KYC / AML Compliance
- Strategic Planning & Programme Development
- Proposal Writing & Grant Drafting
- NGO Governance & Stakeholder Engagement
- Market Research & Sector Intelligence
- Data Management, Reporting & Communication
Daffodil CareLusaka & Kitwe
Founder & Executive Director
01.2021 - Current
Job overview
- Founded and lead a registered Zambian NGO dedicated to holistic wellness mental, physical, and emotional for vulnerable women, girls, and youth.
- Developed and implemented a 2025-2030 Strategic Plan; produced 19 governance and operational documents underpinning the organisation's institutional infrastructure.
- Launched and manage the organisation's digital presence, including a live website (daffodilzambia.org) and LinkedIn page with over 2,000 followers.
- Spearheaded 7 wellness events reaching over 500 young people and led 4 outreach programmes to orphanages and correctional centres.
- Designed a campus wellness club model for rollout across Zambian universities, and a workplace mental health programme as a sustainable revenue stream.
- Pursuing a ZMW 5,000,000 capital campaign for the Daffodil Wellness Centre, aligned with SDGs 3 and 5, with additional green funder alignment (SDGs 11, 13, 15).
- Author of Invisible Enemies, a self-help publication aligned with the organisation's mental health and personal empowerment mission.
- A registered Zambian NGO dedicated to holistic wellness mental, physical, and emotional for vulnerable women, girls, and youth.
Education
Copperbelt University
Bachelor of Science from Banking and Finance
01.2024
University Overview
Skills
- Business Development
- Client Acquisition
- Account Management
- Customer Relationship Management
- Financial Documentation
- Credit Analysis
- Administrative Coordination
- Front-Office Coordination
- Loan Processing
- KYC Compliance
- AML Compliance
- Strategic Planning
- Programme Development
- Proposal Writing
- Grant Drafting
- NGO Governance
- Stakeholder Engagement
- Market Research
- Sector Intelligence
- Data Management
- Reporting
- Communication
Websites
References
References
- Dr. Nicholas Mwanza, Head of Counselling Department, CBU, Daffodil Care Volunteer, +260 96 697 7145, mwanzanicholas250@yahoo.com
- Gorret Kanga, Sales Executive, Zambia Industrial Commercial Bank (ZICB), +260 97 898 8908, gorret.kanga@zicb.co.zm
Timeline
Commercial / Business Development Intern
AMSCO Advisory Services Zambia
02.2026 - Current
Direct Sales Agent
Zambia Industrial Commercial Bank (ZICB)
06.2024 - 01.2026
Founder & Executive Director
Daffodil Care
01.2021 - Current
Copperbelt University
Bachelor of Science from Banking and Finance