Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Patricia Besa

Lusaka

Summary

Proven achiever in sales and marketing, notably with EXP Zambia, where I leveraged customer service excellence and data-driven insights to significantly enhance brand visibility and market share. Specializing in relationship building and strategic outreach, I excel in crafting targeted campaigns that boost customer satisfaction and engagement. I love talking to people because that way, I am able to help them feel loved and know that they are simply amazing.

Overview

3
3
years of professional experience

Work History

Advertising Sales Representative

ZEN CONCEPTS ENTERPRISE
12.2023 - 02.2024
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Helped customers in determining design and layout of sold and spec ads.

Sales and Marketing Agent

EXP Zambia
02.2021 - 05.2021
  • Enhanced brand visibility through effective social media campaigns, content creation, and online advertising.
  • Identified new sales opportunities by conducting thorough competitor analysis and presenting valuable insights to the team.
  • Utilized data-driven insights from analytics platforms to refine target audience segmentation for more effective outreach strategies.
  • Developed comprehensive sales plans for optimal market penetration and increased customer base.

Education

Bachelor Of Accountancy - Accounting And Finance

Mulungushi University
Lusaka Zambia

High School -

Milenge Boarding
Zambia
12.2020

Skills

  • Customer Service
  • Goal-Oriented
  • Customer Satisfaction
  • Relationship Building

Additional Information

I love teaching mission prep and attending institute on Saturdays. I have been able to feel the Saviors love and I know I can help customers feel the same way.

I need the job to help me get groceries that will sustain me in school for an entire year and to also find capital so that I can start a small business in school.

Your consideration will be highly appreciated.

Thank you so much

Timeline

Advertising Sales Representative

ZEN CONCEPTS ENTERPRISE
12.2023 - 02.2024

Sales and Marketing Agent

EXP Zambia
02.2021 - 05.2021

Bachelor Of Accountancy - Accounting And Finance

Mulungushi University

High School -

Milenge Boarding

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Patricia Besa