PATRICIA CHIKWEMBA
LUSAKA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
The United Church of Zambia Synod
Lusaka
01.2007 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Provided secretarial and office management support while building cooperative working relationships.
- Coordinated appointments, meetings and conferences.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
Diploma - Information Technology
Passwell Training Centre Trust
Lusaka, Zambia12-2009
Certificate - Microsoft Office
Massi Computing College
Lusaka, Zambia01-2003
Advanced Certificate in Typewritting - Typewritting Advanced
Pitman Qualification
London, UK12-2000
Certificate - High School
Chinsali Girls Secondary School
Chinsali, Zambia12-1994
Certificate - Book Keeping And Accounts 1
The University of Zambia Centre For Continuing Edu
Chinsali, Zambia01-1994
Skills
- Workflow Optimization
- Bookkeeping
- Mail handling
- Meeting planning
- Data Entry
- Calendar Management
- Office Administration
- Travel Coordination
- Check processing
- Customer Relations
- Time Management
- Professional and mature
- Coordination
- Filing
- Appointment Scheduling
Accomplishments
- Outstanding employment of the year on 17th July 2008
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Timeline
Administrative Assistant
The United Church of Zambia Synod
01.2007 - Current
Diploma - Information Technology
Passwell Training Centre Trust
Certificate - Microsoft Office
Massi Computing College
Advanced Certificate in Typewritting - Typewritting Advanced
Pitman Qualification
Certificate - High School
Chinsali Girls Secondary School
Certificate - Book Keeping And Accounts 1
The University of Zambia Centre For Continuing Edu
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