Patrick Banda
Kitwe
Overview
2
2
years of professional experience
Work History
Induction Officer / Content Developer
Kansanshi Mine
04.2024 - Current
- Create profiles on INX Intuition and Moodle
- Facilitate eLearning training by attending to learners in class and assisting learners in offices
- Maintain electronic (INX) and hard copy filing systems and keep them updated
- Retrieve documents and records as requested from INX Intuition
- Manage inventory of eLearning venues
- Assist in resolving administrative matters and inquiries
- Perform any other duties reasonably requested by the Supervisor
- Design and maintain online training materials
- Maintain and manage INX Intuition and Moodle systems
IT and Network Technical Support Intern
Copperbelt University
02.2023 - 08.2023
- Company Overview: Directorate of Information Communications Technology (DICT)
- Provided on-site maintenance and troubleshooting for personal computer hardware, peripherals, software, network connections, and other equipment
- Responded to assigned work and calls from departmental users
- Diagnosed and resolved personal computer operational issues
- Performed software installation and setup procedures
- Conducted basic network configuration for end users
- Assisted users in understanding and utilizing computer software efficiently
- Provided training on best practices for effective computer and software usage
- Directorate of Information Communications Technology (DICT)
Education
Grade 12 Certificate -
Mitanto Secondary School
01.2015
Bachelor of Science - Computer Science
Copperbelt University
01.2023
Skills
- Induction & eLearning Systems
- INX Intuition and Moodle system management
- ELearning content creation
- Maintenance
- Facilitation
- Profile creation
- User management on INX and Moodle
- Document and record management
- Inventory management for eLearning venues
- Computer hardware and software troubleshooting
- Network configuration and maintenance
- SQL and MySQL database management
- Python programming
- Microsoft Office Suite
- Strong analytical and problem-solving abilities
- Excellent communication and teamwork skills
- Ability to work independently with minimal supervision
- Adaptability
- Quick learning
Hobbies And Personal Attributes
- Watching soccer
- Reading books
- Fast learner, organized, and flexible
- Easily adapts to new environments
- Ability to work independently or with minimal supervision
- Excellent communication skills
- Self-motivated and effective in both individual and team settings
Personal Information
- Date of Birth: 01/10/97
- Gender: Male
- Nationality: Zambian
Academic Qualifications
2015, Mitanto Secondary School, Kitwe, Grade 12 Certificate, 2023, Copperbelt University, Bachelor of Science in Computer Science, CCNA 1, Introduction to Networks, CCNA 2, Switching, Routing, and Wireless Essentials, CCNA 3, Enterprise Networking, Security, and Automation
Timeline
Induction Officer / Content Developer
Kansanshi Mine
04.2024 - Current
IT and Network Technical Support Intern
Copperbelt University
02.2023 - 08.2023
Bachelor of Science - Computer Science
Copperbelt University
Grade 12 Certificate -
Mitanto Secondary School
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