Gaap Retail office
Hi, I’m
Paul Chikwete
Lusaka
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Dynamic Branch Manager with a proven track record at Hungry Lion, enhancing operational efficiency and driving revenue growth through expert risk management and relationship building. Skilled in sales management and staff development, adept at fostering team excellence and achieving key performance indicators. Demonstrates a resourceful nature, ensuring business resilience and staff optimization.
Overview
8
years of professional experience
Work History
Hungry LionLusaka, Zambia
Branch Manager
03.2017 - Current
Job overview
- Verified cash by balancing cash drawers and maintaining cash count records.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Analyzed competitors and market trends to facilitate business growth.
- Assisted other branches when needed during peak periods or special projects.
- Performed regular audits of financial records in order to ensure accuracy.
- Managed staff scheduling, hiring and training processes.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Disciplined employees to encourage compliance with company policies and procedures.
- Created financial management mechanisms to minimize financial risk to business.
- Planned work schedules to maintain adequate staffing levels.
Education
High Impact UniversityNdola
Certificate in Business Management
01-2025
High Impact UniversityNdola
Certificate in Project Management
01-2025
High Impact UniversityNdola
from Certificate in Business Marketing
01-2025
Skills
- Cash handling expertise
- Sales professional
- Expert in risk management
- Relationship building and management
- Staffing optimization
- Reliable
- Training and development
- Sales management
- Multi-tasking
- Key performance indicators
- Marketing
- Risk analysis
- Team supervision
- Employee monitoring
- Staff development
- Staff recruitment
- Shift scheduling
- People-oriented
- Resourceful nature
Certification
Certificate in Business Management
Certificate in Project Management
Certificate in Business Marketing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkImportant To Me
Career advancementFlexible work hoursWork-life balanceSoftware
Microsoft office
Spreadsheets
Social media
Languages
English
Native language
Bemba
Proficient (C2)
C2
Nyanja
Proficient (C2)
C2
Tonga
Proficient (C2)
C2
Interests
Reading
Music
Sports
Travel
Learning languages
Timeline
Branch Manager
Hungry Lion
03.2017 - Current
High Impact University
Certificate in Business Management
High Impact University
Certificate in Project Management
High Impact University
from Certificate in Business Marketing
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