Paul Chikwete

Accomplished professional with extensive expertise in financial product understanding and regulatory compliance knowledge. Demonstrates technical proficiency and branch audit experience, ensuring seamless branch operations and customer relations. Proficient in Enterprise Resource Planning software, profit and loss analysis, and performance metrics, driving strategic visioning and resilience under pressure. Skilled in employee training, staff management, sales techniques, process improvement expertise, and risk assessment and management. Adept at communication proficiency, customer service excellence, time efficiency, product knowledge, interpersonal communication, and team leadership. Committed to enhancing organisational performance through innovative solutions and strategic initiatives.

• Pioneered store launch in Zimbabwe

Played a critical role launching the first Hungry Lion store in Zimbabwe, overseeing operational setup and contributing to a 20% increase in sales during the initial phase.

• Zenia Champion selection

Handpicked as a Zenia champion to lead training for managers and staff on the the new Zenia operating software, ensuring smooth adaptation and operational excellence.

• Recognized for training excellence

Earned the title of King of Zenia for outstanding performance and leadership during the training sessions, demonstrating exceptional facilitation and engagement skills.

• Regional dealership experience

Stepped in a acting junior regional manager during regional managers absence, successfully supporting regional operations and maintaining continuity across multiple store locations