Microsoft Word
Paul P. Manda
Social Scientist
Lusaka,Lusaka
Summary
I have worked in the health, entertainment, religious, security and education sectors. I have adjusted to these environments with ease due to my personal acumen and adaptable work culture.
Overview
4
4
Languages
6
6
years of post-secondary education
10
10
years of professional experience
Work History
Marketing and Sales Manager
Venus Security Solutions Zambia Ltd and City Alarms and Security Solutions
Lusaka, Lusaka
06.2020 - Current
- Creating the first-ever Company Facebook Page (City Alarms).
- Designing, uploading and running online content for Facebook and Instagram pages.
- Reaching sales of K123,000 within five (5) months of employment.
- Making convincing online presentations to would-be clients, one of which is a multi-million Kwacha entity known as Infratel.
- I have been responsible for the creation of concepts for the Company brand as well as online product campaigns.
- I have also spearheaded the procurement of radio and video adverts from service providers.
- I have been in charge of Social Media management through: a) Daily management of the social media platforms like Facebook and Instagram, b) Developing creative and exciting graphics that go on social media.
- Events Management.
- Photography and videography services as part of the company’s marketing.
Bookshop Manager (Bookshop Manager)
Miracle Life family Church
Lusaka, Lusaka
01.2018 - 06.2020
- In charge of sales in the Bookshop.
- In charge of marketing the Bookshop as a wholesale distributor to other churches.
- Submitting Weekly status update reports as well as quarterly Stock reports.
- Purchasing stock from USA.
- Ensuring that stock worth more than 1 Million Kwacha is secure and the stock levels are constantly fine.
- Preparing Annual Bookshop Budget.
- Featuring regularly on the first-ever Bookshop -sponsored radio talk show.
- Successfully lobbying for the introduction of several new fast-moving items.
- Responsible for managing the content on the Bookshop’s web page tab.
Corporate Affairs Manager
Venus Security Solutions Zambia
Lusaka, Lusaka
08.2017 - 01.2018
- I hired a company to design and host the company’s first-ever website.
- I Sent quarterly reports to our Parent Company in South Africa.
- I procured, branded and distributed company apparel that was meant for advertising at events.
- I designed and procured the company’s first ever business cards and flyers.
- I drafted contract for new clients
- I emailed and called over 35 would-be clients to advertise the company to them
- I physically distributed over 240 company flyers
Operations Manager
Midnight Club Car Wash
Lusaka, Lusaka
01.2017 - 05.2017
- I interviewed and recruited 2 Bartenders, 8 waitresses and 2 car washers
- I designed and set up the company’s first-ever Facebook page.
- I created content and advertised on the Company's Facebook Page that has over 200 likes
- I oversaw the official opening party which attracted over 300 patrons and facilitated the arrival of "Roberto"
- I advertised via flyers at nearby shops like Choppies
- I Prepared monthly financial income and expenditure reports.
- I carried out daily stock takes because of the shift changes.
- I reviewed and implemented certain customer suggestions.
- I participated in Sales.
Healthcare Administrative Intern
Ministry of Health, Quarters
Lusaka, Lusaka
06.2014 - 12.2016
- Participated in three (3) performance assessment tours focusing on customer care and Public Relations of varying hospitals.
- I facilitated two (2) Public Relations Workshops with media personnel for Health.
- I successfully invited over Twenty (20) Hospital Superintendents to a meeting in Ndola for which I received a unanimous ovation.
- I Participated in the trial for the first-ever computerized Performance Assessment Tool.
- Participated and won best dressed stand at the Ndola Trade Fair
- Participated in the evaluation of the implementation of the Communication and External Relations Strategy for the Ministry- by travelling to Senanga District Hospital and Mongu Hospital
- I was the secretary of the technical Committee to spearhead the establishment of the 2nd Tier Pension Scheme for G.A.I’s under the Ministry.
- Drafted two speeches for the Minister of Health
School Coordinator
Shaddai Praise Christian School
09.2010 - 11.2012
- I successfully created the School’s first-ever social media page.
- I Sourced and coordinated donor assistance.
- I prepared monthly financial income and expenditure reports.
- I successfully chaired Four (4) PTA meetings.
- I was the intermediary between staff and Senior Management.
- I Procured numerous school-related items.
Project Management Intern
Phuzamanzi Electrical
Lusaka, Lusaka
01.2009 - 01.2010
- I was part of the delegation that met with Eskom Procurement Department and made an agreement to be subcontracted for an electrification project in the area.
- I was tasked to monitor and document the process-flow of the electrification of a clinic in Centurion
- I engaged in stakeholder management whilst at the construction site of the clinic.
Education
Bachelor of Arts - Development Studies
University of Zambia
Lusaka 01.2006 - 08.2010
Microsoft Office Certificate - Fundamentals of Microsoft Office
Damelin
Hatfield, Pretoria 01.2005 - 11.2005
Project Management Certificate - Project Management
Damelin College
Menlyn, Pretoria, South Africa 01.2013 - 12.2013
Customer Care Training - Customer Care Training
Zambia Institute of Customer Management
Lusaka 03.2019 - 03.2019
Skills
Facilitation through Presentations
undefinedAccomplishments
- Holder of valid driver’s License for SADC region.
- Customer Care Management Trainee of 2018 (ZiCuMa), Mr.
- Lester Phiri (Reproductive Health Advocacy Officer-Planned Parenthood Association of Zambia) Cell: 0968-612-399 Mr.
- Martin Faure (Project Management Lecturer- Damelin College) Email: martin@moikoi.co.za Mr.
- Dominic Manhandu (Customer Care Trainer)- Zambia Institute of Customer Management (ZiCuma) Cell: 097-4000-999.
Software
Microsoft Excel
Microsoft Powerpoint
Microsoft Project
Canva Design
Interests
Cinematography
Travelling
Soccer
Timeline
Marketing and Sales Manager
Venus Security Solutions Zambia Ltd and City Alarms and Security Solutions
06.2020 - Current
Customer Care Training - Customer Care Training
Zambia Institute of Customer Management
03.2019 - 03.2019
Bookshop Manager (Bookshop Manager)
Miracle Life family Church
01.2018 - 06.2020
Corporate Affairs Manager
Venus Security Solutions Zambia
08.2017 - 01.2018
Operations Manager
Midnight Club Car Wash
01.2017 - 05.2017
Healthcare Administrative Intern
Ministry of Health, Quarters
06.2014 - 12.2016
Project Management Certificate - Project Management
Damelin College
01.2013 - 12.2013
School Coordinator
Shaddai Praise Christian School
09.2010 - 11.2012
Project Management Intern
Phuzamanzi Electrical
01.2009 - 01.2010
Bachelor of Arts - Development Studies
University of Zambia
01.2006 - 08.2010
Microsoft Office Certificate - Fundamentals of Microsoft Office
Damelin
01.2005 - 11.2005
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